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Carpet cleaning insurance

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What's on this page

Why is carpet cleaners insurance important?

From slips, trips, and falls to a property damage claim, everyday accidents can threaten the business you’ve built. Whether it’s carpet, curtains, or upholstery, expert cleaning involves close contact with a client’s property, as well as risks to your tools, equipment, and employees. Business insurance can be a crucial backstop, letting you focus on the job, not the what-ifs.

  • insurance for carpet cleaning business risks, plus curtains and upholstery
  • rated 4.7/5 based on 39K+ public liability customer reviews
  • optional personal accident cover for your own injuries, or anyone on the policy
Start your quote

What does carpet cleaning business insurance cover?

Carpet cleaning insurance quotes usually start with public and product liability insurance, built to cover injury and property damage claims. From there, you can add employers’ liability insurance for your team, plus business and office equipment, tools and stock cover, depending on what your business needs. There’s also personal accident cover for your own injuries, as an option.

Public liability insurance for carpet cleaners

In case your cleaning company causes an injury or property damage.

What’s typically covered by public liability insurance?

Claims against your business for:

  • damage to someone’s property, caused by your work
  • injuries caused by your business activities
  • accidental damage or injury caused by your employees, if you have any

For example:

  • while cleaning a carpet for a hotel client, you drop a piece of kit from a height, injuring their employee
  • you stain a client’s curtains while transporting them to your premises, and need to replace them

If you do employ anyone, you’re usually required by law to have employers’ liability insurance too.

Read more about public liability insurance

Employers’ liability insurance

In case an employee gets sick or injured while working for you.

What’s typically covered by employers’ liability insurance?

Claims against your business for:

  • an employee, including temps and casual workers, suing you after falling ill because of working for your cleaning business, or
  • making a claim for an injury they’ve had while working for you

**Employers’ liability insurance is required by law if you have people working for you. Without it, you could be fined up to £2,500 a day for each employee.**

For example:

  • your employee slips on a wet floor in your business premises, injuring their lower back
  • you’re sued for compensation when an employee has an allergic reaction to a cleaning product you’re using

Business and office equipment insurance

In case things like laptops or office filing cabinets are lost, stolen, or damaged.

What’s typically covered by business and office equipment insurance?

  • theft, flood, fire, or accidental damage to the equipment you use to run your cleaning business
  • operational equipment like your phone, rather than the trade tools you take out and about

For example:

  • your employee drops some equipment onto the pavement outside your client’s premises, damaging it beyond repair
  • while you’re parked at a service station, someone breaks into your van and steals your laptop

Read more about business and office equipment insurance

Tools insurance

In case your tools are lost, stolen or damaged.

What’s typically covered by tools insurance?

  • loss, damage, or theft of your hand tools, power tools, and specialist equipment

For example:

  • a bad flood damages your specialist upholstery cleaning tools
  • you stop to pick up a coffee and your tool kit is stolen from the seat of your van

What you’ll need additional cover for

  • larger plant items you use to carry out your work – you’ll need to add our specific plant cover for these

Read more about tools insurance

Stock insurance

In case something happens to the stock you keep in supply.

What’s typically covered by stock insurance?

  • loss, damage, or theft of your work materials, or items you’re planning to sell

For example:

  • you stock up on cleaning materials for the next quarter, and these are stolen from your premises while you’re briefing your team
  • three units of stock fall out of the back of your company van on the motorway, and are never recovered

Read more about stock insurance

Hired-in plant insurance

In case your rented plant machinery is lost, stolen, or damaged

What’s typically covered by hired-in plant insurance?

  • loss, damage, or theft of things like power cleaners which you’ve hired in

For example:

  • a power cleaner you’ve rented falls out of your van while you’re driving in the dark, and is never recovered
  • an employee damages an upholstery cleaner you’ve rented

What you’ll need additional cover for

  • tools and plant machinery which you own yourself – you’ll need to add our specific own plant insurance or tools cover for this

Read more about hired-in plant insurance

Own plant insurance

In case your own plant machinery is lost, stolen, or damaged.

What’s typically covered by own plant insurance?

  • loss, damage, or theft of things like your own pressure washer

For example:

  • your two new power cleaners are stolen from your locked business premises
  • you invest in a soil extractor carpet cleaner for a long-running client contract, which is damaged while in transit to the works site

What you’ll need additional cover for

  • plant machinery you’ve rented – you’ll need to add our specific hired-in plant cover for this

Read more about own plant insurance

Legal expenses insurance

In case you’re faced with legal costs in connection with your cleaning business.

What’s typically covered by legal expenses insurance?

  • legal costs attributed to your cleaning business
  • property damage, nuisance, or trespass – specifically, the associated legal claims and compensation payouts
  • tax and compliance disputes and investigations you need help with
  • includes a tax advice helpline, a 24/7 confidential legal helpline, and crisis support to help you protect your reputation as a trusted trade professional

For example:

  • you need to pay for legal services when an employee raises an unfair dismissal claim against you
  • a neighbouring business premises make a property damage claim against you, and you need to recover legal costs

Read more about legal expenses insurance

Personal accident insurance

In case anyone you’ve covered is accidentally injured, at or away from work.

What’s typically covered by personal accident insurance?

  • accidental injury or death at work or elsewhere, for anyone covered on the policy
  • lost income, medical costs, and hospitalisation benefit

For example:

  • you receive a foot injury while operating some new equipment, and need three weeks off active work
  • your employee, who you’ve covered on the policy, fractures their knee while jogging and needs minor surgery

Read more about personal accident insurance

This content has been created for general information purposes. Make sure you have the right level of business insurance by checking your policy documentation for details. Read our full Terms and Conditions

How much does carpet cleaner insurance cost?

Find out how much you’ll pay by comparing prices from a range of trusted insurers. You choose what goes into your policy, so you only pay for what you need.

Prices start from £3.97 per month

Get your quotes in 7 minutes – prices are guaranteed for 30 days.

Get your tailored quotes in 7 minutes

Start your quote

How we work out example prices We take the highest price from the bottom 10 per cent of all our customers paying in monthly instalments (based on data from 1 January - 31 August 2021). Most customers pay more than this but some pay less.

Example carpet cleaning insurance quotes, real prices

£8.19 /month

£61.85 /month

A self-employed carpet cleaner who works in local residential properties

  • 1-2 years' experience
  • Sole trader
  • No employees
  • Based in Newcastle upon Tyne

Public liability

£1,000,000


Employers’ liability

Not included


Tools

Not included

£24.66 /month

£219.23 /month

A family run carpet and upholstery cleaning business working in both residential and commercial properties

  • 5+ years' experience
  • Limited company
  • 1 employee
  • Based in Bristol

Public liability

£2,000,000


Employers’ liability

£10,000,000


Tools

£3,000

How we work out example quotes These examples are real quotes from our online system (created 16/08/2021). They’re based on a range of factors, like employees and location. Your own quote will be based on what you tell us about your business. Prices may go up or down from day to day, so the prices you’re quoted may differ to the ones you see here.

What kind of excess should I expect?

An excess is an amount you pay towards any claim you make on your insurance. For example, if your excess is £250 and you make a claim worth £1000, your payout will be a maximum of £750.

Insurance coverLowest excessHighest excess
Public liability£100£2500
Employers' liabilityNo excessNo excess
Tools£60£500
Stock£100£500
Business and office equipment£50£750

The figures above are for guidance only and any excess applying to your quote may differ. You’ll get a breakdown of the excesses for each quote when you compare with us.

How it works

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    Only pay for what you need

  • Get prices from a range of insurers

    Choose the best fit for you

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    Get your documents the same way

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How do I choose insurance?

Making sure you have the right type and level of business insurance can be the difference between getting a claim paid and having to cover the cost of an expensive accident yourself. Read our tips for guidance on what to consider when buying a policy.

Can I just cover my most expensive tools?

Make sure you cover the total cost of replacing all your tools or you’ll only get a proportion of your claim paid out if something happens to them. Learn about tool cover.

Which type of workers do I need insurance for?

Employers’ liability insurance is a legal requirement if you employ people.

If you have people working for you, including bona fide subcontractors (BFSC), labour-only subcontractors (LOSC), part-timers, or full-time staff, employers’ liability insurance is required by law.

Read on for our simplified guide to the difference between labour-only subcontractors and bona fide subcontractors.

Will tools insurance cover all my equipment?

Depending on what you use to do your work, you may need other covers.

You may need more than tools insurance – for example, business equipment insurance if you have a work laptop, plant insurance if you use machinery.

Does carpet cleaning insurance cover my work correctly?

Make sure you're picking the right cover to protect you properly. It's important to know that if you have another trade or job, you'll need additional cover. For example, do you need to consider cleaning insurance or window cleaning insurance?

Do I need cover for other types of work?

If you provide other services, make sure you’re covered:

Other types of insurance

Which public liability cover limit should I choose?

Think about the maximum possible loss your business could face in the event of a claim, and make sure you take legal fees and damages into consideration. You can choose from three levels of coverage – £1 million, £2 million, or up to £5 million.


Talk to an expert

Our team of UK-based insurance experts are here to help, Mon 09.00am - 05.30pm, Tues 09.00am - 05.30pm, Weds 09.00am - 05.30pm, Thurs 09.30am - 05.30pm, Fri 09.00am - 05.30pm, Sat 09.00am - 02.00pm

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0333 043 8527

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Contact us on our website whenever suits you

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Call our insurance experts during office hours (calls are charged at a local rate)

FAQs

Find answers to common insurance questions

How do claims work?

Unlike price comparison websites, we take the hassle out of claims for you. We know how important it is to get your business back on track quickly – and with a minimum of fuss. That’s why you get access to your dedicated claims any time, day or night. Call them on 0333 207 0560 or claim online. They’ll do their best to be fair and supportive. The figure below is rounded across our range of products. Our claims process may vary for different products and operates on a ‘claim by claim’ basis.

£28 million in claims paid out in 2021

Paying 80% of settled claims within 24 hours in 2021

Example claim

Having curtain, upholstery and carpet cleaning insurance through Simply Business has saved professionals thousands of pounds when the unexpected happened.

Tony saved more than £5,340

While cleaning a sofa for a commercial client, Tony (not his real name) accidentally spilled a chemical product on the fabric, causing significant damage and discolouring. The public liability cover in his upholstery and carpet cleaners’ insurance policy covered Tony’s accidental damage and replacement costs.

Insurance payout

£5,344.00

Covering the cost of accidental damage


Tony’s costs

£100

The excess amount stated in Tony’s policy terms

Chosen by 800,000 small businesses and landlords

We started out as a team of five back in 2005. We’ve grown since then with 800,000 customers across 1,500 trades now trusting us to provide their business insurance.

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Business insurance for carpet cleaning FAQ

Whether you’re new to buying business insurance or you’ve been trading for a while, here are the answers to some commonly asked questions about carpet cleaning insurance requirements. You can also check out our business insurance FAQs.

  • Yes. You may start offering additional services that require you to use different skills or carry out different tasks. If you find yourself in this situation, it’s important to give us a call on 0333 043 8527 to update your policy before you take on this new work. If you don’t have the correct type of cover in place for the work you do, you may be unable to claim on your policy if something goes wrong.

  • Each insurer looks at CCJs and IVAs differently – some apply stricter rules than others, but having a CCJ or IVA doesn’t necessarily mean you won’t be able to buy insurance.

  • You can choose the payment type that suits your business and cash flow best. Some customers prefer to pay in one go, while others prefer to pay a regular monthly amount, like you do with lots of other bills. Simply Business offer three ways to pay for your policy:

    • one-off credit or debit card payment
    • BACS payment
    • Direct Debit

    If you choose to pay by Direct Debit, our credit provider, Premium Credit, pays Simply Business the full amount for your policy up front. You then repay Premium Credit in 10 monthly instalments.

  • If you change your business legal structure from sole trader to limited company mid-way through your policy, give us a call straight away on 0333 043 8527. It’ll only take us a few minutes to cancel your existing policy and replace it with one that correctly covers your new legal structure. It’s worth bearing in mind that your insurer and premium amount may need to change.

  • This will depend on whether you have employers’ liability insurance in place. Public liability insurance is designed to protect your business against the consequences of legal action brought by members of the public for injuries or damage to their belongings. But when it comes to your employees causing injury or damage, this protection only activates if you also have employers’ liability insurance.

    If you employ people, you’re required by law to have employers’ liability insurance.

    There’s one exception here. Family businesses that aren’t incorporated as a limited company are not legally required to have employers’ liability insurance. The government defines a “family business” as one where all your employees are closely related to you (as a spouse, civil partner, sibling, child, parent, grandparent, grandchild, step-parent, stepchild or half-sibling). So if you run an unincorporated family business and you choose not to get employers’ liability insurance, it’s important to know that your public liability insurance wouldn’t cover you against damage or injury caused by your team.

We create this content for general information purposes and it should not be taken as advice. Always check policy documentation for details and seek professional advice. Read our full Terms and Conditions

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