Knowledge Centre

Welcome to our blog, guides, and newsletter

Our Knowledge team are here for one reason – to be ahead of the headlines affecting your business or rental.

But we’ll also point you in the right direction for business insurance – be it public liability insurance for tradesmen or insurance for shops and other professionals – while also giving you the steer on landlord insurance (it’s what we do, after all!).

So whether it’s breaking news, industry tips, or an in-depth guide, it’s perfect coffee break reading, wherever you are.

Got a story? Get in touch at [email protected]

5 December 2019
How to handle customer complaints effectively

Dealing with customer complaints can be a business owner’s worst nightmare. But with lots of attention and creative thinking, you can turn them into a great opportunity.
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4 December 2019
How to become a self-employed glazier: get set up today

What does a glazier do? And how do you get started? Here’s what you need to know about becoming a glazier, from NVQs and training to skills and salaries.
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3 December 2019
A guide to letting agent fees for landlords

Letting agents can be useful, but they can be expensive too. Many landlords rely on them to manage their property, collect rent, or just find tenants.
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27 November 2019
What do the UK general election manifestos say for landlords?

With the general election on 12 December, each of the main political parties has outlined its plans for the country, including for the property market.
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27 November 2019
What do the 2019 UK general election manifestos say for small businesses and the self-employed?

The next UK general election will take place on 12 December 2019 – which key points in the parties’ manifestos should small business owners and the self-employed take note of?
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26 November 2019
The guide to filling in and filing your Self Assessment tax return

It’s important to file your tax return before the deadline or you could get a fine. Here’s how to do a tax return ready for 31 January.
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22 November 2019
Warning issued over HMRC tax scam: nearly 900,000 reports of suspicious contact over the last year

HMRC has warned millions of self-employed people to watch out for scammers in the run up to the 31 January Self Assessment deadline.
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22 November 2019
Tenants going on holiday? Keep your empty property safe this Christmas (and all-year-round)

Keep your empty rental property safe this Christmas with our action plan. From regular visits and utility watchpoints to upping security and checking your insurance, here’s what you need to look out for.
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21 November 2019
This coffee shop has banned laptops and tablets – but does it count as bullying?

A coffee shop on England’s Lane in north London is the latest to ban people from using laptops and tablets.
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21 November 2019
A guide to setting up a part-time business

Thinking of starting a part-time business? From business plans and having a part-time business at home to tax, insurance and legal responsibilities, here’s how to start a part-time business – at home or somewhere else.
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