Awards & recognition

Accolades for our efforts.

Aiming high, in every area

Our talented teams have helped Simply Business pick up a number of awards, from prizes for our people philosophy to acclaim for our innovation. We’re proud of all the awards and recognition we’ve received – it shows we’re on the right track – so we’ll keep updating the list below to blow our own trumpet for any new wins!

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AwardCommitteeYearResultComments
Insurance Provider of the YearMoneyAge Awards2026ShortlistedWe’ve been shortlisted for the Insurance Provider of the Year award at the MoneyAge Awards 2026. We’ll find out if we’ve won in October.
Insurance Broker Customer Service AwardInsurance Age UK Broker Awards2026ShortlistedWe’ve been shortlisted for the Insurance Broker Customer Service Award at the Insurance Age UK Broker Awards 2026. The winner will be announced in October – so watch this space.
Best British BrokerSmart Money People Insurance choice awards2025NominatedWe were nominated for Best British Broker 2025 at the 2025 UK Insurance choice awards, run by Smart Money People.
Best Commercial Broker Smart Money People Insurance choice awards2025NominatedWe were nominated for the Best Commercial Broker of 2025 as part of Smart Money People’s UK Insurance choice awards.
Best Personal BrokerSmart Money People Insurance choice awards2025NominatedIn 2025, we received a nomination for Best Personal Broker at the Smart Money People Insurance choice awards.
Financial Services Campaign of the YearPRWeek UK Awards2025WinnerOur Bleak Friday campaign was named the Financial Services Campaign of the Year, in partnership with Golin London. Based on our own research revealing which high street businesses were most at risk, Bleak Friday demonstrated the cultural impact of losing these beloved businesses.
Best Customer Service Financial ServiceUK Customer Experience Awards2024ShortlistedCustomer experience is important to us – which is why we were thrilled to be shortlisted for Best Customer Service Financial Service in 2024, as we continue to reduce time, hassle, and jargon for our customers.
Best Large Contact Centre of the YearUK Contact Centre Forum Awards2023GoldWe won Gold in the Best Large Contact Centre of the Year category and took home Highly Commended for Best Employee Engagement Strategy.
Commercial Lines Broker of the YearThe British Claims Awards2023WinnerWe’re proud to win this award for the digital innovations we’ve delivered as part of our efforts to simplify and improve the claims process.
Gender Diversity SourcingSpring 2023 Hiring Leaders Awards2023WinnerWe came first in cord’s Gender Diversity Sourcing category for large companies, an award based on the percentage of female candidates over the industry average.
Large Contact Centre of the YearUK National Contact Centre Awards2023BronzeThis award demonstrates best practice across our entire contact centre operation, covering performance, culture, development, reward, customer experience, strategy, and collaboration with the broader business.
Diversity Champion of the YearMakers Apprenticeship Awards2023WinnerWe’re delighted to win this award in celebration of apprenticeship employers who are committed to diversity and inclusion.
Digital and Technology of the Year AwardMulticultural Apprenticeship Awards2022WinnerWe’re honoured to be recognised for our strong commitment to apprenticeships and D&I.
Three silver awardsUK Digital PR Awards2022SilverBusiness Boost 2021 was nominated for three awards: digital PR campaign of the year – finance, digital PR campaign of the year – B2B, and best integrated digital PR campaign. We won silver in all three.
Shortlisted in four categoriesPRmoment Awards2022ShortlistedOur Christmas Everyday campaign was a finalist in four categories, including best use of research, financial services campaign of the year, best measurement campaign, and evaluation and innovation in public relations.
Mind Workplace Wellbeing Index SurveyMind Workplace Wellbeing Awards2021GoldThis highest accolade is given to employers who have successfully embedded mental health into their policies and practices, and demonstrate a long-term, in-depth commitment to staff mental health.
In-house Content Team of the Year UK Content Awards2020WinnerOur in-house copy and content team was recognised for supporting small businesses and landlords over the last year. The Knowledge centre is helping a record number of visitors with news, guides and free downloads, and the judges particularly liked our 2019 Stamp Out Tool Theft campaign.
Mind Workplace Wellbeing Index SurveyMind Workplace Wellbeing Awards2020GoldWe’re pleased to announce that after the Mind Workplace Wellbeing Index Survey 2020, we were awarded Gold at the leading mental health charity’s awards ceremony. This means we’re ‘achieving excellence’ when it comes to addressing mental health in our workplace. We were awarded the Bronze award in 2019.
Broker of the YearCommercial Insurance Awards2019WinnerWe’re pleased we impressed the judges with our entry and took home the top prize at the Commercial Insurance Awards. To do so, we proved how we react to customers’ needs quickly, constantly creating value for them.
Outstanding Customer JourneyUK Customer Service Excellence Awards2018Highly CommendedOur customer-first approach is at the heart of everything we do. We’re always responding to our customers’ changing needs, so we’re really pleased our efforts here were rewarded on the night.
Data Technology ChampionInsurance Marketing & PR Awards2018WinnerWe pride ourselves on our data capability and our entry for this award championed our machine learning expertise. Our technology beat the other candidates in the category to the top spot.
Best Insurance ProviderOn The Tools Awards2018WinnerThe On The Tools Awards showcase outstanding service in the construction industry – we’re proud that our tradesperson insurance was recognised with an award on the night.
Best Rebrand of a Digital PropertyTransform Awards Europe2018WinnerWe won this award along with the consultancy who we tasked with helping us rebrand, Start Design. Our vibrant new visual identity impressed the judges, who gave us the gold award.
Best Charity Partnership Financial Services2018WinnerOur partnership with Whizz-Kidz was won Best Charity Partnership in financial services at the Business Charity Awards. These awards acknowledge the support that the UK’s businesses give to charities and voluntary organisations.
Insurance Provider of the YearBritish Small Business Awards2017WinnerAt the British Small Business Awards, Simply Business were named Insurance Provider of the Year. It’s an award we’re especially proud of, recognising our dedication to putting customers at the heart of everything we do.
Broker Claims Technology Initiative of the YearInsurance Times Claims Excellence Awards2017WinnerOur claims team won the Broker Claims Technology Initiative of the Year award at the Claims Excellence Awards, for their development of online claims tracking portal Mi Claim. The market-leading tool means that business owners can check the progress of their claim on mobile or tablet, and our claims team has seen a significant drop in inbound calls as a result.
Best Company to Work ForSunday Times Best Companies to Work For2016WinnerWe were named #1 Best Company to Work For in both 2015 and 2016. Retaining our crown is a real testament to our values – learning, empowerment, authenticity, pioneering, and simplicity – the things that make us, us. Our CEO also won the award for Best Leader.
National ChampionsEuropean Business Awards2016WinnerWe were crowned National Champions for the UK at the European Business Awards 2016. National Champions need to demonstrate innovation, ethics and success – three things we pride ourselves on.
Team of the YearNational Quality & Customer Experience Awards2016WinnerWe were very proud to accept the Team of the Year award for the second year running, with the Simply Business Quality team recognised for their excellent behind-the-scenes work for customers. Employees also picked up two other prestigious prizes: Manager of the Year and Rising Star award.
Data Analytics ExcellenceInsurance Times Tech & Innovation Awards2016NominatedData’s at the heart of everything we do – from product improvements to how we shape the future of the company. Our nomination as a Data Analytics Excellence Award finalist was a testament to how we gather, harness and learn from our data. Our CTO was nominated for the Technologist of the Year award on the same evening.
Finances Team of the YearBusiness Finance Awards2016WinnerSimply Business were named Finance Team of the Year for the Business category at the Business Finance Awards 2016.