Help and support

Whether it’s a change to your policy or a technical issue, our team are here to help. Just tell us a bit about you and your query below, and we’ll get back to you as soon as possible. For a quick fix, please check our FAQs.

Contact us

Our details

You can contact us by phone, letter, email or social – whatever works for you. Just pick from the options below:


0333 014 6683

Opening hours:

Mon-Fri 9am-6pm
Sat 9am-2pm
Sun Closed

Bank holidays 10am-4pm

Calling about a claim?

We’re here 24/7, all year round on:

0333 207 0560


Sol House
29 Katherine’s Street
Northampton NN1 2QZ



You can catch us on Twitter or Facebook, or find your favourite platform on our social hubpage.