Landlord home emergency cover
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For 80% of settled claims
Landlords home emergency cover – why is it important?
Plumbing, heating, electricity, and a functioning roof – they’re all basic requirements for a safe habitable property. So what happens if one stops doing its job, and your tenant is left without water or power? It happens every day, making landlord home emergency cover a popular lifeline (and easily tagged onto your standard policy).
- landlord breakdown cover for boiler and heating system failures
- home security, lost keys, vermin, and hotel costs covered up to certain limits
- landlord plumbing insurance, including drainage leaks and problems
What is landlord emergency cover?
Landlord insurance with emergency cover is designed to keep your tenant safe and the property habitable, during a crisis like a boiler failure or damage to the roof. From losing the keys to a wasp infestation, if your tenant can’t access or remain at the property safely, landlords’ home emergency cover could put things right.
Keep in mind, this cover is for the emergency – not routine repairs or redecoration once the crisis is dealt with.
Boiler and main heating system
Roof damage
Plumbing and drainage
Power supply failure
Toilet units
Home security
Keys
Vermin
Hotel accommodation
Boiler and main heating system
What’s covered?
- failure of the property’s main heating system
- contribution towards replacement boiler costs, if it’s beyond economic repair
- old boilers can be covered (we don’t put an age restriction on your boiler, although subject to annual servicing)
- parts and labour covered for most fixes
Claim example
- if the heating in your property failed, due to a fuse in your boiler, leaving your tenants without heating on a cold January weekend
What you’ll need additional cover for
- cold water supply or drainage pipes
- non-domestic heating hot water systems
- solar heating or warm air systems
- annual servicing and boiler certificates
Roof damage
What’s covered?
- roof damage, making the internal property unsafe or uninhabitable
- missing tiles caused by storm damage, leading to a leak inside the property
Claim example
- a bad storm damages some tiles on your property’s roof, causing a leak in two of the bedrooms
What you’ll need additional cover for
- maintenance, and general wear and tear
Plumbing and drainage
What’s covered?
- damage to your property’s drains and plumbing system
- blockage, breakage, or leaking
Claim example
- a pipe in the kitchen splits and causes a leak under the sink, which filters into the kitchen and causes a small flood
What you’ll need additional cover for
- maintenance, and general wear and tear
- rainwater drains and soakaways
- pipes your water supply or sewerage company are responsible for
Power supply failure
What’s covered?
- domestic gas or electrical supply failure
Claim example
- your property’s electricity trips out and you can’t find the cause, leaving your tenants without lighting or access to plug sockets and an electrical shower
What you’ll need additional cover for
- mains supply failure
Toilet units
What’s covered?
- impact damage to toilet bowls and cisterns, resulting in a complete loss of any toilet in the property
- mechanical failure
Claim example
- the toilet in the main bathroom is blocked, with water leaking from the cistern – the bath and shower become completely inaccessible
What you’ll need additional cover for
- maintenance, and general wear and tear
Home security
What’s covered?
- external door, windows, or locks failure/damage, if it leaves your property insecure or inaccessible
- internal doors which give your tenants exclusive access to their part of the property or room (for example in a house of multiple occupancy or house share)
Claim example
- your property’s external door gets damaged during a break-in and you need to replace the locks and keys to make it secure for your tenants
Keys
What’s covered?
- loss or theft of any external door keys
- the keys lost must be the only available set
Claim example
- your tenant leaves their keys on the train and you haven’t got another set cut, so they’re unable to access the property
What you’ll need additional cover for
- any claim where an alternative set of keys is available
Vermin
What’s covered?
- wasp and hornet nests, rats, mice, or grey squirrels in your property which prevent use of a loft, or one or more rooms
Claim example
- your tenant discovers a wasp nest in the loft, which is beginning to filter into the main bedrooms
What you’ll need additional cover for
- an infestation in any external building
- bees nest removal
Hotel accommodation
What’s covered?
- room only costs for one night’s accommodation, if the property remains uninhabitable after an insured event
- cover for you and/or your tenants
Claim example
- a leak in the kitchen causes severe water damage to the downstairs rooms in your property – your tenants need to stay in a hotel for a night while it’s made fit for living in
What you’ll need additional cover for
- any costs above £300
This content has been created for general information purposes. Make sure you have the right level of landlord insurance by checking your policy documentation for details. Read our full Terms and Conditions
How much does landlord emergency cover insurance cost?
Find out how much you’ll pay by comparing prices from a range of trusted insurers. You choose what goes into your policy, so you only pay for what you need.
Prices start from £14.18 per month
Get your quotes in 7 minutes – prices are guaranteed for 30 days.
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How we work out example prices: Prices are based on payment over 12 months as of 17/11/2022 and are inclusive of Insurance Premium Tax (IPT). If you pay in a lump sum or by Direct Debit, extra fees may apply.
Example landlord emergency cover insurance quotes, real prices
£34.92 /month
£310.4 /year
Renting a terraced house to a young couple
- Residential
- Terraced / End terrace house
- 3 bedrooms
- 1 bathroom
- Built between 1945 and 1979
- Less than 1 year
- Occupied
- Based in Manchester
Landlord buildings
£125,001 to £150,000
Property owners' liability
£2,000,000
Landlord home emergency cover
included
£64.5 /month
£573.36 /year
Renting a whole house to a large family
- Residential
- Detached house
- 8 bedrooms
- 3 bathrooms
- Built between 1945 and 1979
- Over 5 years
- Occupied
- Based in Cambridge
Landlord buildings
£750,001 to £1,000,000
Property owners' liability
£5,000,000
Landlord home emergency cover
included
How we work out example quotes These examples are real quotes from our online system (created 22/04/2021). They’re based on a range of factors, like employees and location. Your own quote will be based on what you tell us about your property. Prices may go up or down from day to day, so the prices you’re quoted may differ to the ones you see here.
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£28 million in claims paid out in 2021
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The figure above is rounded across our range of products. Our claims process may vary for different products and operates on a ‘claim by claim’ basis.
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Emergency landlord cover FAQ
Whether you’re new to buying landlord insurance or you’ve been letting your property for a while, here are the answers to some commonly asked questions about home emergency cover for landlords. You can also check out our landlord insurance FAQs.
This depends on your property, typical tenants, and how ready you are to pay for emergency landlord costs if they come up. For example, if there was a serious leak in your property due to a plumbing failure, would you have the funds ready to cover it, and keep your tenants in a space that’s fit for habitation? These emergency costs can run into thousands of pounds, so it makes sense to do some research.
You aren’t legally required to take out a specific landlord policy. But many tenants will be reassured by optional protection like landlord emergency cover insurance.
We don’t include annual boiler servicing with this cover.
If you do need to make a claim related to your boiler, bear in mind that you’ll need to show proof of annual gas and boiler checks. If these aren’t completed, your claim may not be eligible. They’re a key requirement for most UK landlords, so try to schedule them in with your tenants well in advance.
No, this policy isn’t a maintenance contract. It doesn’t cover the cost of day-to-day maintenance, which you’ll be responsible for.
Home insurance is required when you want to insure the home you’re living in against accidental loss or damage.
Landlord insurance is different – it’s required when you own a property that you rent out to a third party, and don’t live in yourself. It covers different insurance risks from a home policy, taking into account the type of tenant you rent to and how long you’ve owned the property. It also allows you to insure the property and protect yourself against things like loss of rental income, and malicious damage caused by your tenants.
You can add a range of other important covers to your landlord insurance policy, all while keeping it simple with a single premium and a single renewal date. You might consider these covers:
This content has been created for general information purposes. Make sure you have the right level of landlord insurance by checking your policy documentation for details. Read our full Terms and Conditions.
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