Hotel insurance

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  • Cover designed for businesses like yours
  • Get a quote today from a panel of trusted insurers
Two guests checking in to a hotel

Insurance for hotels – why is it important?

Whether it’s a dispute with a supplier, staff being taken ill, or property damage – problems at your hotel can be expensive to resolve. The right cover can help you get back to running as normal.

  • we work with insurers who can provide tailored cover that meets your industry requirements
  • peace of mind, letting you focus on your property, not the what-ifs


What does hotel insurance cover?

Most hotels usually start with buildings insurance when creating a policy. It protects your property against rebuild or repair costs, for example if it’s vandalised or there’s a fire. Beyond that, you can tailor your policy to include other covers.


How much does hotel insurance cost?

Find out how much you’ll pay by comparing prices from a range of trusted insurers. You choose what goes into your policy, so you only pay for what you need.

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What kind of excess should I expect?

An excess is an amount you pay towards any claim you make on your insurance. So, if your claim is for a certain amount, your insurance will cover the remaining balance after your excess is deducted. Your excess amount will vary by insurer.


How do insurance claims work for hotels?

Unlike price comparison websites, we take the hassle out of claims for you. We know how important it is to get your business back on track quickly – and with a minimum of fuss. That’s why you get access to your dedicated claims team any time, day or night. Call them on 0333 207 0560 or claim online. They’ll do their best to be fair and supportive.

£68 million in claims paid out in 2024



Hotel insurance FAQs

Whether you’re new to buying business insurance or you’ve been trading for a while, here are the answers to some commonly asked questions about insurance for hotels. You can also check out our business insurance FAQs.

You aren’t legally required to take out a specific insurance policy, but you might want to in order to help protect your business in case the worst happens. One thing that is legally required for those with employees, however, is employers’ liability insurance.   

Popular covers include public liability, employers’ liability, stock, and contents insurance. These can help for accidents on your property, as well as helping to protect the property itself.

If you employ people, you’re usually required by law to have employers’ liability insurance. You may not need employers’ liability insurance if you only employ family members or people who are based abroad.

You can choose the payment type that suits your business and cash flow best. Some customers prefer to pay in one go, while others prefer to pay a regular monthly amount, like you do with lots of other bills. Simply Business offer three ways to pay for your policy:

  • one-off credit or debit card payment
  • BACS payment
  • Direct Debit

If you choose to pay by Direct Debit, our credit provider, Premium Credit, pays Simply Business the full amount for your policy up front. You then repay Premium Credit in 10 monthly installments.

There are additional charges for paying monthly, details are provided when you get a quote.