What does DSS mean and what is a DSS tenant?

You might sometimes still see the phrase ‘DSS’ on adverts for rental properties. But what is a DSS tenant exactly, and what do landlords need to know about renting to them?

DSS meaning: what is DSS?

DSS refers to the Department for Social Security, a government department that was responsible for benefit payments. That department was shut down in 2001 as part of reforms to the benefits system.

The term DSS endured, primarily in adverts for rented properties. This is why you could still see ‘no DSS’ or ‘accepts DSS’ in listings, which showed whether a landlord or letting agent was willing to let a property to tenants that get benefits (and now Universal Credit).

So, a DSS tenant is a tenant that will be using benefit payments to pay their rent.

But from 1 May 2026, when the Renters’ Rights Act becomes law, it’ll be illegal to refuse DSS tenants. With the Act making it an offence to:

• include “no DSS,” “bo benefits,” or “working professionals only” in property listings
• refuse to offer a tenancy to someone specifically because they receive Universal Credit, Housing Benefit, or any other social security benefit
• directly or indirectly discourage a benefit claimant from applying for a property

Renting to DSS tenants

Blanket bans on letting to tenants who get housing benefit is discriminatory, but landlords might still be nervous about letting property to tenants on low incomes. The worry is that those who receive benefits may not keep up rent payments.

But Universal Credit claimants, as well as their private landlords, can apply for an alternative payment arrangement if they can’t manage their monthly payment. This means payments will go directly to the landlord. Applications are considered on a case-by-case basis.

Plus, tenants still need to pass all of the usual affordability checks. Bank statements and references should be able to show that they can pay rent, and you can ask for a guarantor. Read our guide on tenant referencing for landlords.

If you’re worried about the fact that both Universal Credit and housing benefits are paid in arrears, you could ask for rent in advance. The RRA states the maximum rent you can request in advance is one month.

Legally, there’s nothing to stop you renting a property to DSS tenants. All the terms of a tenancy agreement remain the same and you’re not required to provide anything extra.

Should I accept DSS tenants?

As mentioned, blanket bans on accepting DSS tenants are discriminatory. And it’s a statutory requirement that you should consider all applications on an individual basis.

If you’re still unsure, remember that the tenant has to go through all of the usual checks, and there are options open to you if the rent isn’t paid.

And if you’re struggling with lower rental demand, giving all applicants equal consideration – and then accepting tenants that can pay their rent, whether they receive benefits or not – can help you reduce void periods and tenant turnover.