Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.Read all our reviews
I have always been very secure in the fact that Simply Business will ensure that I am covered at all times and the cover I have is the best one for me.
Simply the best in the insurance world, as a landlord, it is always a pleasure and so straight forward to do business with them.
Great service and product
My policy auto-renewed with no prior warning and no prior advice as to what the price of the cover would be. Not transparent and a very sneaky way to do business.
Fortunately it was a good price so i have stuck with it but the same wont happen next year as i have diarised to get to you before you auto-renew again.
Very good. Thanks
An excellent range of products on offer and easy to purchase.
I haven't actually used the companies services yet- just got insurance that has not been used (hopefully I won't need to either)
I did speak to a member of your team on the phone to arrange said insurance and they were extremely helpful. To date I've got no complaints and am happy with the service!! Thank you!!
Seeking to replace my existing insurer because of their bad practice, first transferring payments to being through a third company without my agreement (and refusing to accept they'd deliberately concealed the change in the small print), and then discovering this year that they'd obviously sold the business to a broker, again without any word to me. Looked through Go Compare, and found the Simply Business offering had similar cover (while omitting unwanted extras my previous insurer had added without consulting me), and was cheaper. It was very easy to sign-up with them.
I had to pay an extra £17 because their system could not tell the difference between a videographer and a photographer
Was recommended Simply business by my son who is an existing customer for many years. Very user friendly and easy to use website. Provides recommendations of policies that are specific to your search and not other pointless ones they are trying to promote. Very pleased with the entire service and would definitely recommend them to anyone. Oh and even got a little extra discount for me and my son due to the referral. Big thumbs up.
Helpful, efficient service for the provision of landlord insurance.
They are always reasonably priced and courteous.
Renewal of my business insurance was simple and straight forward.
Competitive quote all handled quickly and efficiently.
Quick efficient service and value for money premium.
Good customer service