Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.
Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.
Read all our reviewsConvenient and great customer service
Simply Business replied
Thanks for the great review :)
Everyone spoke clearly & were understood. All very happy to explain the policy & were happy to answer all my questions. Therefore I recommend a friend.
Simply Business replied
Thanks for the amazing review Catherine – so happy to hear. We also have a refer-a-friend scheme where you can get a £50 voucher for recommending someone :)
Great service
Very straightforward & easy to sign up. The policy is really good value & the agents are helpful.
Helpful and straightforward, l would recommend them to anyone and would use them again.
V easy to use.
Simply Business replied
Thanks for the great review :)
Competitive price containing everything we needed. Very friendly staff.
Simply Business replied
So good to hear that – thanks for the amazing review :)
Good customer service
Simply Business replied
Thanks for the excellent review too :)
Simple forms to complete on line. Plenty of choice to cater to your individual business needs
Competitive rates. Good cover!. Instantly obtainable policy documents to download
Simply Business replied
Great to hear – thanks for the lovely review :)
Simple customer experience via online portal. Decision easily made with the information readily available. Prompt payment and activation of insurance product.
Simply Business replied
It's all in the name – thanks for the great review :)
Clear and concise informative information. Sorted out website failure promptly.
Simply Business replied
Thanks for the lovely review :)
Simple and straightforward insurance
Simply Business replied
Thanks for the review Julie :)
They were honest and saw things from customers point of view
Simply Business replied
Great to hear – thanks for the review :)
All done so very quick and efficiently
Simply Business replied
Thanks for the great review :)
Good
Simply Business replied
Thanks for the review :)
there where very helpful and got my plan under way in mins of talking to someone on the phone. 10/10
Simply Business replied
Thanks for the fantastic review Jeffrey :)
Bun
Simply Business replied
Thanks!
Very easy to use & didn’t take long
Simply Business replied
Thanks for the fantastic review :)
Got a quote on line and it was better than my usual insurers, quick and easy service.
Simply Business replied
Thanks for the great review :)
Yes I would recommend them. The service was straight forward, fast & efficient.When I needed to talk to someone they were very friendly and helpful.