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Customer reviews

Read open and honest feedback, from the people who know us best.

feefo gold trusted service.
Rated 4.7/5
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Rated by 38,300 customer reviews

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“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Diane Devlin
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11 hours ago

Easy cheap business insurance
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Martin Williams
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5 days ago

The process was very straightforward and done seamlessly.
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5 days ago

I did not know that you were acting for Zurich Insurance, maybe that is why I was slow in acting. Otherwise everything was straight forward
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6 days ago

Easy to set up and manage,so far so good
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6 days ago

Helpful staff made the process simple.
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Allan Firth
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6 days ago

Explained everything.
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Ian Taylor
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6 days ago

Previously insured via Simply Business and their renewal quote was 20% higher. I decided to not renew and used comparethemarket.com which is provided by Simply Business. Shock horror all quotes returned were cheaper than the previous year's premium. £150 better off compared to letting them renew. A week after paying for the new insurance and I'm still waiting for a confirmation email and link to my insurance documents! Customers beware!
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David Williams
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6 days ago

Cancelled one insurance, started a new one, no problem to Simply Business, all sorted in couple of emails.
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Aprile Lynch
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6 days ago

Very friendly staff not pushy, clear advice and happy to go through all the options, let you go off the phone to think things through and called back. Great price to
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6 days ago

Simply straightforward and easy setup
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6 days ago

Very helpful and I was pleased with the service
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6 days ago

I have made insurance for ltd. Easy and simple !!!
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Neil Hartley
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9 days ago

very very helpful over the phone.good price good service
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Lauras Tervydavicius
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10 days ago

Simple and fast. Takes only 5 min
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John Speirs
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10 days ago

Does what it says on the tin
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John Bourne
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11 days ago

Quick and simple to deal with! Would recommend them to anyone
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11 days ago

Is very good,i like this,is the best
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11 days ago

Clear, friendly and helpful
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11 days ago

Ordered cable - cable delivered. done.
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Jonathan Vickers
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11 days ago

Very helpfulAnswered all my questions and Docs sent quickly

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6th Floor99 Gresham StreetLondonEC2V 7NG

Sol House29 St Katherine's StreetNorthamptonNN1 2QZ

© Copyright 2020 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.