Customer reviews

Read open and honest feedback, from the people who know us best.

Independent feedback, provided by Feefo

We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

2:42PM - 18 December 2018
Business
Good

Great Customer Service and speedy responses.

11:46AM - 18 December 2018
Business
Excellent

very helpful

10:06AM - 18 December 2018
Landlord
Excellent

See review below

9:16AM - 18 December 2018
Shop
Good

Simple to use and very competitive price

6:02AM - 18 December 2018
Landlord
Good

No issues

5:31AM - 18 December 2018
Business
Excellent

excellent service very help full in what I needed

12:38AM - 18 December 2018
Landlord
Excellent

Service good

11:02PM - 17 December 2018
Landlord
Excellent

I like the fast response and straight forward conversation. I hope that I can use them again and I would recommend them to my friends..

Simply Business replied

Great to hear. If you do recommend your friends we have a refer-a-friend scheme where you can get a £50 voucher (more details available on our website).

Thanks for the lovely review :)

10:44PM - 17 December 2018
Business
Excellent

.......

Simply Business replied

Thanks :)

9:05PM - 17 December 2018
Business
Excellent

Didn't get free offers, hence the 3 out of 5.

Simply Business replied

Thanks for the feedback Emmanuel. Really sorry to hear you missed out on our sale.

9:02PM - 17 December 2018
Business
Excellent

Thank you for all the help I was given to select the best cover for my needs. The costumer service was excellent and very FAST. The call centre worker has been most professional and gone to great lengths to assist me. I will definitely recommend your services to others in the future.

Simply Business replied

Great to hear Mark could help. Thanks for the lovely review :)

6:56PM - 17 December 2018
Landlord
Excellent

Easy to use web site. Good price.

Simply Business replied

Thanks for the great review :)

5:17PM - 17 December 2018
Business
Excellent

Helped point out a few things I had overlooked

Simply Business replied

Glad to help, thanks for the review :)

4:50PM - 17 December 2018
Professional
Excellent

Cc

Simply Business replied

Thanks :)

4:21PM - 17 December 2018
Landlord
Excellent

They were good to deal with, rang back exactly when they said they would. So far so good.

Simply Business replied

Great! Thanks for the review :)

4:10PM - 17 December 2018
Business
Excellent

VERY GOOD

Simply Business replied

Thanks for the review :)

3:33PM - 17 December 2018
Shop
Excellent

Excellent service. Quick and easy, but not rushed and very kind when I asked questions. I can really recommend.

Simply Business replied

Lovely to hear Jill, if you do recommend anyone we have a refer-a-friend scheme where you can get a £50 voucher – more details available on our website.

Thanks for the great review :)

3:21PM - 17 December 2018
Business
Excellent

Great customer service

Simply Business replied

Thanks for the great review Adil :)

2:37PM - 17 December 2018
Landlord
Excellent

All communication excellent, helpful.

Simply Business replied

Thanks for the great review :)

2:03PM - 17 December 2018
Professional
Excellent

So simple and professional. Very easy to use....

Simply Business replied

Thanks for the great review Barry :)

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