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Customer reviews

Read open and honest feedback, from the people who know us best.

feefo gold trusted service.
Rated 4.7/5

Rated by 37,139 customer reviews

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“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Denise Whitmore

1 day ago

very helpful
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Denise Karythis

1 day ago

very good
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Trusted Customer

2 days ago

Competitive prices. Just what I was looking for. Thank you.
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Sophie Godfrey

3 days ago

Miss sold insurance and felt it was a hard sell
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Paul Norton

3 days ago

Quick delivery on liability insurance (Instant Download) and a great price too. Thank you. Well done
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Stephen Powles

3 days ago

Very good service
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Trusted Customer

3 days ago

Very good rang back when said , answered all questions well
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Neil Orr

3 days ago

Efficient and clear handling of my requirements- saved me 40% on two policies
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Glenn Foster

3 days ago

Very good quick dimple
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Trusted Customer

3 days ago

Excellent, good price, I will use again and recommend to friends! Beat the rest of competitors and become No 1
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Wayne Frost

3 days ago

Great communication and friendly team
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Trusted Customer

4 days ago

Customer service advisor was excellent and took me through all steps, explaining anything I was unsure of. She was very patient and helpful and deserves recognition for this.
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Lucie Dunning

4 days ago

Quick and easy to use!!
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Trusted Customer

4 days ago

Excellent
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Carole Jackson

4 days ago

Easy to buy. Not had to use regarding any claim though so not sure what their service is if you need to put in a claim.
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Mohammed Javed

4 days ago

I bought liability insurance
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Sophie Greenhalgh

4 days ago

Would recommend, great price efficient staff.
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Trusted Customer

4 days ago

provided what i ask for, quick and easy.
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Trusted Customer

4 days ago

Very easy to complete the transaction. Probably need to explain that they will call you as I may have ignored the call....
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Trusted Customer

4 days ago

Efficient, polite, informative operators , had to correct an error or original policy - easy mistake put N instead of M . Done easily .

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© Copyright 2019 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.