Customer reviews

Read open and honest feedback, from the people who know us best.

Independent feedback, provided by Feefo

We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

8:32AM - 16 August 2018
Business
Good

I thought the service was concise with no hidden charges, and I would recommend

3:41PM - 15 August 2018
Business
Excellent

The customer service advisor called me back at a time that suited me, was friendly informative and helpful, he made sure that I understood the product and that the product meets my business needs

Simply Business replied

That's fantastic to hear, I'll pass on your lovely comments to Craig too. Thank you so much for the review :)

10:19AM - 15 August 2018
Business
Excellent

Gave me exactly what i needed, imformation was excellent as to help me decide on the best out come of the insurance i needed.
Love the ease of monthly payments which included a fair admin charge, or pay all in one go.

Simply Business replied

Thanks for the excellent review Sally. We're so happy to hear that you found everything straightforward :)

4:56AM - 15 August 2018
Landlord
Excellent

Provides reasonably good service

Simply Business replied

Thanks for the lovely review :)

8:36PM - 14 August 2018
Business
Excellent

Friendly informative customer services, willing to help out.

Simply Business replied

Thank you for the review, so happy to hear that you've had a good experience :)

10:21AM - 14 August 2018
Business
Excellent

Good service

Simply Business replied

Thanks for the review :)

8:14AM - 14 August 2018
Business
Excellent

Great stuff, easy peasy lemon squizy, in 5 mins had my insurance ready. Cheers

Simply Business replied

We're so glad you found it so easy, thanks for the great review :)

7:46AM - 14 August 2018
Business
Excellent

brilliant

Simply Business replied

Thanks for your brilliant review too :)

7:40AM - 14 August 2018
Business
Excellent

Friendly and professional

Simply Business replied

Thanks for the review :)

11:44PM - 13 August 2018
Landlord
Excellent

quick and efficient

Simply Business replied

Thank you for the review :)

7:47PM - 13 August 2018
Business
Good

It was easy

Simply Business replied

That's good to know. Thanks for the review :)

7:20PM - 13 August 2018
Landlord
Good

Bought from you in past Would buy from you again

Simply Business replied

Thanks for the review Lloyd, it's great having you on board :)

5:13PM - 13 August 2018
Business
Excellent

I found the process simple and fast. I got what I needed with no fuss at a good price and the recommend a friend scheme which I used will make it an even better deal

Simply Business replied

Thanks for the lovely review. It's also great to hear that you used our Refer-A-Friend scheme :) Happy spending!

5:07PM - 13 August 2018
Business
Excellent

Great price and not pushy!

Simply Business replied

Thanks for the review :) Great to know that you're happy!

4:55PM - 13 August 2018
Business
Excellent

Simple and effective

Simply Business replied

Thanks for the great review :)

4:38PM - 13 August 2018
Business
Good

Excellent response from the operatives. Explained everything very well and provided the product I needed.

Simply Business replied

Thanks for the lovely review Penny :)

4:26PM - 13 August 2018
Business
Excellent

Very polite,helpful and informative staff,quick and easy service

Simply Business replied

Thanks for the great review, so happy to hear we were able to help :)

3:41PM - 13 August 2018
Business
Excellent

Great service throughout.

Simply Business replied

Thank you for your kind review :)

3:27PM - 13 August 2018
Business
Excellent

Excellent and very competitive.

Simply Business replied

Thanks for the great review David :)

3:12PM - 13 August 2018
Landlord
Excellent

Very helpful and not pushy.

Simply Business replied

So happy that Will was able to help you. Thanks for the review :)

Footer