Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.Read all our reviews
After renewal they mither non stop on phone?
quick and easy
I am really happy with help that I got from the staff for finding the cheap deal than originally quoted on line.
Easy to deal with and not the most expensive
Really easy applicatipn and helpful knowledgeable staff
Always very helpful
Fast efficient service. Thank you
Always happy to help and sorting out any problems straight away.
Always polite, plenty of time to go through queries, not rushed and genuinely good service.
Plenty of notice for renewal and competitive
Speedy and competitive rates. Good telephone follow up service. Would recommend!
Very helpful staff
,phone operator very helpful
Very helpful and efficient. I would definatley recommend them .
I'm not happy with the information I've been given I took out public liability insurance a year ago and recently renewed it which is great but other lads I know have been ringing up to be told that sorry you can not insure them for the type of job we do which is untrue because 2 days b4 you insured me so which I'm now a bit confused if some1 could call me that would be great
Simply Business replied
Thank you for your feedback. I am sorry about the confusion this has caused, I will arrange for one of my colleagues to call you to make sure we have the correct cover in place for you.
Easy, competitive and fast
I have asked for a copy of my policy and have still not received it
Simply Business replied
Thank you for your feedback. I can confirm I have sent you a link to your documents these links do expire after 24 hours, if you don't receive this please call us on 0333 014 6683. I have also sent your main documentation in the post today.
Simply Business offer a great service and we would not use any other insurance broker.
Very competitive and pleasant