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Customer reviews

Read open and honest feedback, from the people who know us best.

feefo gold trusted service.
Rated 4.7/5

Rated by 37,347 customer reviews

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“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Trusted Customer

23 hours ago

A smooth and easy transaction - exactly the policy we needed at a great price
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Alexandrina Maria Cruz De Freitas

4 days ago

very easy n friendly
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Trusted Customer

5 days ago

Very friendly and knowledgeable operative.
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Trusted Customer

5 days ago

Easy to use
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Robert Innes

5 days ago

Very easy to use really happy
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Trusted Customer

5 days ago

So easy to use!
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Anthony Holmes

5 days ago

Good quote. Unable to download documentation due to 'Cloudflare' firewall (also used by some comparison sites). However there was a prompt follow-up with PDFs sent by email.
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Sandra Marshall

5 days ago

It was very quick and easy to do and the prices are very reasonable . Very satisfied so far . If all goes well with my shoo I shall renew next year
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Charles Gibbons

6 days ago

Great price. I just hope their customer service and cooperation are great if and when I need to make a claim
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Trusted Customer

6 days ago

The insurance was sorted in a matter of minutes and the web site was very easy to use.
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Anna Powell

6 days ago

Very helpful phone line , got a very good deal on a like for like insurance. Answered all my questions. If your like me and find insurance daunting especially with the millions of questions you are asked for home or landlord insurance on comparison site forms , give these guys a call , highly recommend and will be using again
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Alan Turner

6 days ago

Easy to navigate website,took 10 mins from start to finish to take out insurance,quick correspondence.
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Chris Phillips

6 days ago

The on-line site was intuitive and simple to use. The process was completed and house covered in a matter of of minutes if not seconds with a competitive price. I'm already going to look into comparing simply business against our main house insurer
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Trusted Customer

6 days ago

They we very thorough, taking the time to clear all my doubts. After that everything was easy, with secure payment over the phone. The documents arrived very promptly.
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Liam Rosenberg

6 days ago

Very helpful
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Eileen Russell

6 days ago

Everything was explained to me clearly to allow me to make a decision very quickly
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Trusted Customer

6 days ago

Simply business dealt with my query efficiently and professionally. Any elements they need to double check, they did so and kept me up to date throughout the whole process.
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Gareth Powell

6 days ago

Simple to set up and good cover .
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Kenneth Higgins

6 days ago

every detail explained fully.
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Ricky Lovelock

6 days ago

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© Copyright 2020 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.