Simply Business - Insurance for your business

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Customer reviews

Read open and honest feedback, from the people who know us best.

Rated 4.7/5

Rated by 39,319 customer reviews

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“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Trusted Customer

6 days ago

I joined with the promise of a £50 voucher but after joining I've heard nothing about it.
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Trusted Customer

6 days ago

clear and precise information by staff who know what they are talking about.
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Virginia Poole

6 days ago

Your response was very fast and your representatives not only knowledgeable and efficient but treated me as a valued, individual customer. When I called back the new representative had clear notes and was able to pick up my situation immediately and seamlessly. Well done.
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J. F. Toal

7 days ago

fast, clear, comprehensive and proactive
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Paul Vogt

7 days ago

Excellent service..
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Ken Shotton

10 days ago

Proactively contacted me. Happy demeanor made for a pleasant and hassle free transaction
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Annette Row

12 days ago

The service offered was competent and gave me what I needed. The company were pleasant to deal with and I would recommend them to anyone else who required landlord insurance.
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Trusted Customer

12 days ago

great service
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June Potts

13 days ago

I found this a very good service that met all my needs and was very helpful as it was the first time I had needed landlord insurance.
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Tina Hopkins

14 days ago

Professional, helpful and informative.
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Kim Whitchurch

14 days ago

The service provided by Simply Business is good so far. Very competitively priced and clear, easy to understand policy documents.
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Aurica Stoica

14 days ago

Very supportive team , good communication and customer service. To bad that the business that working with (AIG ) are not communicative and responsive . Simply Business thank you for your continued support.
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K H R

14 days ago

Quick and easy to get what I needed was covered in minutes, highly recommend these
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Wendy Murdoch

15 days ago

Very fast and efficient way to purchase public liability insurance
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Susan Robinson

17 days ago

Efficient and easy talking with a real person who could assess my needs … excellent
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Anne Goodwin

17 days ago

Excellent fast service
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Trusted Customer

17 days ago

Good service
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Abdul Taher

17 days ago

As Above
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Trusted Customer

17 days ago

Good service to my business
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Jamil Juma

17 days ago

All what I've been looking for with options to SELECT FROM. BRAVO

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© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.