Customer reviews

Read open and honest feedback, from the people who know us best.

feefo gold trusted service.
Rated 4.7/5
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Rated by 38,014 customer reviews

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“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Peter Higson
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8 hours ago

Good policy for a fair price tailored just for my business good assistance over the phone
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Barbara Morrill
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9 hours ago

Gentlemen on phone very helpfull very easy to set up
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9 hours ago

I went on a comparison website and you came out in the top three. When I followed through on to your website, it was clear,concise and easy to work on.
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Semran Bedi
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20 hours ago

Great customer service
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20 hours ago

Definitely recommend.
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20 hours ago

Very good service, very pleasant and efficient person I spoke to
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Sarah Loughney
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22 hours ago

Friendly helpful and knowledgeable staff and great covers
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Julia Troake
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22 hours ago

Very helpful, have the exact policy I needed for my salon and would definitely recommend Simply Business.Well done everyone 👍Julia South Wales
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22 hours ago

Applying for the product was very simple and easy, I cannot comment on how good the policy and service is until I make a claim... which I’m hoping I don’t have to do!
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Zoely Jones
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22 hours ago

Excellent service, quick and easy to use and was insured immediately.
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22 hours ago

Good advice .. swift and easy to arrange
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22 hours ago

The process of getting an initial quote for buildings only insurance was straightforward, I was directed to this service once it was clear on the application the insurance required was Landlord’s insurance. From there, again, straightforward.
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23 hours ago

Great customer service. Chloe was very helpful. Impressed with attention to detail
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Shabana Ahmad
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23 hours ago

Happy with form and service
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Jason Stretton
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23 hours ago

Only just started using them again,so give it a little longer and it could well be 5 Stars.
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Jonathan Bainbridge
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23 hours ago

Excellent 👍
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24 hours ago

Listened well and helped me clarify my answers to the necessary questions.
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Carl Mourillon
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24 hours ago

Very good service and nice website.Very simple to understand and to use.
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Lalu Joseph
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24 hours ago

Excellent service
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24 hours ago

They gave a perfect services

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Address

6th Floor99 Gresham StreetLondonEC2V 7NG

Sol House29 St Katherine's StreetNorthamptonNN1 2QZ

© Copyright 2020 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.