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Customer reviews

Read open and honest feedback, from the people who know us best.

feefo gold trusted service.
Rated 4.7/5

Rated by 37,850 customer reviews

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“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Samantha Dumoulin

2 days ago

It was straightforward.
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Karen Todd

2 days ago

It was quick and easy, not lots of questions.An affordable price as only run a small business.
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Trusted Customer

5 days ago

Great service, definitely use again.
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Trusted Customer

6 days ago

Very helpful
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Natalie Tolbert

6 days ago

the service was very good Cordelier was very nice and very helpful
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Trusted Customer

7 days ago

They were quick to answer the phone, knowledgeable and able to answer queries quickly and thoroughly. They provided me with a good product that met my needs.
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Laurentiu Toader

9 days ago

Easy to use and excellent results.Thanks
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Hussein Ahmed Ega Musa

9 days ago

It was best offer in comparison site and had many options at low price. Excellent
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Trusted Customer

9 days ago

In spite of the covid 19 problems I received a good service from their sales agent Katie Wells.We were let down by the stupid trading rules ie. supposed cash back on my 3 insurance premiums. Not sure I would use them again because of this.
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Charles Bryan

9 days ago

Great service
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Trusted Customer

9 days ago

Very quick and easy to get the insurance required and was very good value. Saved quite a lot of money by charging to your company for exact same cover for the same level of coverage required
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Trusted Customer

9 days ago

No problems encountered and when I telephoned with a quiery which was quickly dealt with to my satisfaction.
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John Rhodes

9 days ago

very helpful
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Richard Merryman

9 days ago

Great site, very informative and very simple to use
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Trusted Customer

9 days ago

Great and easy to do online insurance company
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Julie Ward

10 days ago

Helpful and efficient Competitive prices too!
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Trusted Customer

10 days ago

Very efficient and friendly service
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Trusted Customer

10 days ago

Great service
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Trusted Customer

10 days ago

Good quick no nonsense service
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Trusted Customer

10 days ago

Excellent ,told me everything I needed to know about my policy without droning on.

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© Copyright 2020 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.