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Customer reviews

Read open and honest feedback, from the people who know us best.

Rated 4.7/5

Rated by 38,716 customer reviews

“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

Trusted Customer

1 day ago

Great service, all of the people I spoke to were very professional and were able to assist. Very happy with the experience well done guys.

Sarah Dawson

1 day ago

Easy to use online service

Verona Cosco

1 day ago

Yes I would recommend Simply Business as the agent did the background checks on different offers for me whilst on the phone and was quite impartial whilst presenting the options to me. I found this satisfying as I did not have to go onto the Compare websites for myself. Very efficient!

Trusted Customer

2 days ago

This was for an insurance policy and my comments relate to the set-up process, I haven't claimed and so I have no knowledge how their claims department performs. Set-up was stress free and prompt and price point was very good.

Trusted Customer

2 days ago

方便快捷，服务系统周到

Rob Smith

2 days ago

The online transaction to pay for the 3 policies I purchased was smooth and consistant. However to send me an email the next day offering £25 for new purchases via Simply Business is a bit of a cheek. Don't really understand SB's part in the deal.Is it only the payment ?

Trusted Customer

2 days ago

Easy to use website. Very clear information. Product seems to be exactly what's expected with no hidden tactics (e.g. I've seen some other insurers try to tick a headline box but offer only limited coverage in small print). Have not claimed yet so cannot comment on claims process.

Andrew Duffy

2 days ago

Yes, very straightforward and painless

Emily Roberts

2 days ago

I would recommend and buy again from you guys, great deal and fantastic customer service.

Richard Kennedy

2 days ago

Nice and easy to get the insurance

Trusted Customer

2 days ago

I am happy to signed the contract with you, professional team and I received every time support from you.

Besim Krasniqi

2 days ago

Excellent service 👍

Kevin Wood

2 days ago

Very good and fast

Trusted Customer

2 days ago

Easy to use & very quick

Kylie Price

2 days ago

Done within 10 minutes Absolutely fabulous

Trusted Customer

2 days ago

Very good thanks

Peter Fry

2 days ago

Excellent service. I filled in the forms and soon received helpful telephone call. All questions answered and good advice given.

Trusted Customer

2 days ago

Excellent, easy to activate new policy , clear detail on policy benefits , quick issue of documents via email & competitive price.

Trusted Customer

2 days ago

Quick and easy to use. Very cheap quotes

Trusted Customer

2 days ago

efficient service

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6th Floor99 Gresham StreetLondonEC2V 7NG

Sol House29 St Katherine's StreetNorthamptonNN1 2QZ

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© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.

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