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Customer reviews

Read open and honest feedback, from the people who know us best.

feefo platinum trusted service.
Rated 4.7/5

Rated by 39,717 customer reviews

feefo logo.

“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Karen Watson

11 days ago

Excellent ,very straight forward.
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Lesmay Soto

16 days ago

Excellent Service.
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Mohamed Kassim

24 days ago

User friendly website and quick to provide quotation
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Trusted Customer

24 days ago

Really efficient service and competative...
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DAVID David Withers

24 days ago

First class service and easy online forms to fill out
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Trusted Customer

30 days ago

Easy to use and supplies a lot of information and options
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Maureen Moffat

1 month ago

Excellent, agent was professional . I was able sort insurance quickly.
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Wayne Foster

1 month ago

Easy to set up, no pressure while setting up , pleasant experience.
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Trusted Customer

1 month ago

Straightforward, very easy
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Jenny O’donnell

1 month ago

Great customer service. Organised the level of cover required for the three rental properties I own. Would definitely recommend and u see e again.
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Trusted Customer

1 month ago

Everything is good
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Carl Tracey

1 month ago

They managed to find cover for my type of business when nobody else could!
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Veronica Trainor

1 month ago

Great service and the insurance I took out was illustrated so well. Quick and efficient service, very happy with the price as well, very competitive. Would highly recommend.
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Sharon Bird

1 month ago

Helpful, responsive and reasonbly priced.
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Stephen Monks

1 month ago

Excellent service and very easy to deal with.
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Mr Bains

2 months ago

Mo and Alan have both been helpful, thorough, professional and they explain everything in detail regarding the insurance product. Both Mo and Alan are knowledgeable and have the expertise to provide and discuss insurance products. So far I've purchased two separate policies, Mo assisted with the first policy in September and Alan assisted me the following month. Both staff members are TOP agents and I would recommend them to other customers. Thanks guys for doing a great job!
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Ransome Hamenya

2 months ago

Fast, friendly and helpful
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Trusted Customer

2 months ago

Value for money, great cover and excellent customer service
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Paul Atkinson

2 months ago

Just applied for public insurance he person i spoke to was very helpful and sort it all out for me
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John Tomlinson

2 months ago

quick service, not confusing, good price

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