Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.
Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.
Read all our reviewsRecommend much cheaper rates
The service is great!!! They found the quote I had, they arranged cover and also send me my Amazon voucher as they promised!! Also had a good competitive quote!!
Gave a better deal than competitors and responded quickly to my request for a hard copy
Found it easy and a good price , would recommend
Never approved SB to allow use my email address with 3rd party services.
Explained everything about the policy in detail
Helpful information about the insurances required and offered. Ability to resolve on line at the time right through to purchase. I would recommend and use again.
Quick and efficient
Very helpful.
Efficient, friendly and business like. Overall a good experience.
quick and excellent service.user frie3ndly online application.
Simple and easy to navigate.
Easy and simple to get quote and reasonable price
Fast and cheap! What may I want? Thanks a lots
excellent service, I got a quote online which I was happy with, when I called to clarify the cover and explained the risk i needed cover for and after the agent explained what I had actually requested on the quote did not meet my needs, he re-quoted me approx £70 less. I certainly feel I can trust SB with any future insurance needs for my new business
very polite and informative
The service was very good. It could however have been slightly better if the advisor had telephoned back when they said they would rather than at 8.30 in the morning when I was busy with something else and not free to talk. Otherwise good service. I did think it was good value and also the advisors were very pleasant
Very happy! !
Clear understandable phone manner sorted promptly great service
I liked it because i get the quote very quick and easy