Customer reviews

Read open and honest feedback, from the people who know us best.

Independent feedback, provided by Feefo

We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

8:10PM - 20 February 2019
Landlord
Excellent

very easy to use and efficient

8:07PM - 20 February 2019
Business
Excellent

Great service fast and simple

7:50PM - 20 February 2019
Landlord
Bad

I have not got any paper to remind me of the details of my purchase. I have home emergency there is no telephone number to contact them. I regret buying this policy from you.

6:08PM - 20 February 2019
Landlord
Excellent

Very good

12:06PM - 20 February 2019
Business
Excellent

Fast, efficient, helpful. Provided all my requirements.

11:01AM - 20 February 2019
Landlord
Excellent

The advisor was polite and professional and answered my queries.

7:43AM - 20 February 2019
Business
Excellent

Very good. I gained the insurance I required at the price I wanted. Highly recommend.

8:38PM - 19 February 2019
Landlord
Excellent

Quick, easy, simple and exactly what I was looking for.

7:53PM - 19 February 2019
Shop
Excellent

Very quick and simple.

7:47PM - 19 February 2019
Landlord
Excellent

Thanks so much for getting me an amazing deal on my properties. Will Def use them again and highly recommend them.
😁

5:36PM - 19 February 2019
Business
Good

Straightforward and easy to use.

1:20PM - 19 February 2019
Landlord
Excellent

Quick, efficient and value for money. Saved over 20% on my Landlord Insurance

10:07AM - 19 February 2019
Landlord
Excellent

Its very responsive

Simply Business replied

Thanks for the great review :)

8:49AM - 19 February 2019
Landlord
Good

Excellent communication with clear understanding of available insurance packages.

Simply Business replied

Thanks for the review :)

8:27AM - 19 February 2019
Landlord
Excellent

Quick easy and simple way to search and review options for this insurance

Simply Business replied

Thanks for the great review :)

8:00AM - 19 February 2019
Landlord
Good

No contact from Simple Business since taking out the policy.

Simply Business replied

Thanks for your feedback Andrew – I can see from the notes my colleague Laura has been helping you.

10:50PM - 18 February 2019
Landlord
Excellent

Call back was arranged at a convenient time, everything was explained accurately, operator was friendly and very helpful.

Simply Business replied

Thanks for the great review :)

10:05PM - 18 February 2019
Business
Excellent

No problem would recommend 👍

Simply Business replied

Great to hear – we have a refer a friend scheme where you can get a £50 voucher for recommending someone (more details available on our website). Thanks for the review :)

8:37PM - 18 February 2019
Business
Excellent

Friendly and professional

Simply Business replied

Thanks for the great review :)

8:12PM - 18 February 2019
Business
Excellent

I thought it was very easy to use and the person I spoke to on the phone was really helpfull. excellent!!..recommended as I saved money too! :o)

Simply Business replied

Amazing to hear – we have a refer a friend scheme where you can get a £50 voucher for recommending someone (more details on our website). Thanks for the review :)

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