Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.
Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.
Read all our reviewsThe customer service advisor called me back at a time that suited me, was friendly informative and helpful, he made sure that I understood the product and that the product meets my business needs
Simply Business replied
That's fantastic to hear, I'll pass on your lovely comments to Craig too. Thank you so much for the review :)
Gave me exactly what i needed, imformation was excellent as to help me decide on the best out come of the insurance i needed.
Love the ease of monthly payments which included a fair admin charge, or pay all in one go.
Simply Business replied
Thanks for the excellent review Sally. We're so happy to hear that you found everything straightforward :)
Provides reasonably good service
Simply Business replied
Thanks for the lovely review :)
Friendly informative customer services, willing to help out.
Simply Business replied
Thank you for the review, so happy to hear that you've had a good experience :)
Good service
Simply Business replied
Thanks for the review :)
Great stuff, easy peasy lemon squizy, in 5 mins had my insurance ready. Cheers
Simply Business replied
We're so glad you found it so easy, thanks for the great review :)
brilliant
Simply Business replied
Thanks for your brilliant review too :)
Friendly and professional
Simply Business replied
Thanks for the review :)
quick and efficient
Simply Business replied
Thank you for the review :)
It was easy
Simply Business replied
That's good to know. Thanks for the review :)
Bought from you in past Would buy from you again
Simply Business replied
Thanks for the review Lloyd, it's great having you on board :)
I found the process simple and fast. I got what I needed with no fuss at a good price and the recommend a friend scheme which I used will make it an even better deal
Simply Business replied
Thanks for the lovely review. It's also great to hear that you used our Refer-A-Friend scheme :) Happy spending!
Great price and not pushy!
Simply Business replied
Thanks for the review :) Great to know that you're happy!
Simple and effective
Simply Business replied
Thanks for the great review :)
Excellent response from the operatives. Explained everything very well and provided the product I needed.
Simply Business replied
Thanks for the lovely review Penny :)
Very polite,helpful and informative staff,quick and easy service
Simply Business replied
Thanks for the great review, so happy to hear we were able to help :)
Great service throughout.
Simply Business replied
Thank you for your kind review :)
Excellent and very competitive.
Simply Business replied
Thanks for the great review David :)
Very helpful and not pushy.
Simply Business replied
So happy that Will was able to help you. Thanks for the review :)
I thought the service was concise with no hidden charges, and I would recommend