Customer reviews

Read open and honest feedback, from the people who know us best.

Independent feedback, provided by Feefo

We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

10:44AM - 20 June 2018
Business
Excellent

Listened,
made it so easy to get back to them
same person handled my business each time
no waiting in queues and explaining over and over again.

8:17AM - 20 June 2018
Shop
Poor

This is first tome this kind of insurance have done so far all the process was easy, I might need more experience.

Over all at this moment gone well.

7:01AM - 20 June 2018
Business
Excellent

Professional service provider

6:13AM - 20 June 2018
Business
Excellent

Friendly, helpful and efficient,

9:11PM - 19 June 2018
Landlord
Excellent

Great service from start to finish

8:54PM - 19 June 2018
Business
Excellent

They sorted my insurance needs quickly and efficiently

8:20PM - 19 June 2018
Business
Excellent

yes

7:41PM - 19 June 2018
Landlord
Excellent

Luca was really helpful and provide answers to all my question.

7:10PM - 19 June 2018
Business
Excellent

Great service both online and offline.
Jordan, was very friendly and helpful

6:38PM - 19 June 2018
Business
Excellent

Quick and easy to use! Good value for money

5:37PM - 19 June 2018
Business
Excellent

Friendly. Clear. Understandable.

4:24PM - 19 June 2018
Business
Excellent

excellent service and very helpful easy transaction.

2:51PM - 19 June 2018
Landlord
Excellent

Very quick and straightforward purchase

1:04PM - 19 June 2018
Business
Excellent

all ok, no probs,would highly recomend

12:18PM - 19 June 2018
Landlord
Bad

STOP CHARGING WHEN POLICY HAS BEEN CANCELLED

11:46AM - 19 June 2018
Landlord
Excellent

Quick and efficient service. Website works well.

10:45AM - 19 June 2018
Business
Excellent

Very professional

10:34AM - 19 June 2018
Business
Excellent

Really simple to use! Easy way to find what do you want! Will use it again!
And recommend it to anyone!

10:18AM - 19 June 2018
Business
Excellent

An excellent service explained everything so I understood and dealt with it all very quickly
Thank you

9:55AM - 19 June 2018
Landlord
Excellent

Easy to use. Quick. Good price.

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