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Customer reviews

Read open and honest feedback, from the people who know us best.

feefo platinum trusted service.
Rated 4.8/5

Rated by 39,802 customer reviews

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“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Denise Watson

10 days ago

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Trusted Customer

10 days ago

Quick and easy system to navigate and purchase the policy .
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Roland Gashi Shima

10 days ago

Easy and simple
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Trusted Customer

10 days ago

Dealing with Simply Business was quick, clearer ,straightforward and easy to understand. Infact the company name Simply Business is manifested in the manner that your staff dealt with us.
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Kenneth Scrupps

10 days ago

The quotation was quick and reasonable thankyou
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Trusted Customer

10 days ago

Excellent so far
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Trusted Customer

10 days ago

Fine service, and knowledgeable agent, very pleasant people too work with.
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Giovanni Ranallo

11 days ago

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Trusted Customer

17 days ago

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Trusted Customer

17 days ago

Quickly and varied options
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Kerry Morley

18 days ago

Easy to do
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Anthony Holden

18 days ago

Easy to get sorted . I’m happy with coverage and the price . Happy with peace of mind
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Kim Anton

18 days ago

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Parmjit Dhaliwal

18 days ago

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Trusted Customer

23 days ago

New to simply B so only a 4 star , but the insurance and account were easy to set up. Hopefully this will continue with any future dealings, so at this stage yes I would recommend
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Deana Kanagasabai

24 days ago

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Trusted Customer

24 days ago

Was recommended by another company as was looking for a particular type of insurance and they could not cover my my needs.As for dealing with Simply Business. I found it very easy and hassle free. No pushy stuff in wanting to get more from me than what I wanted.
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Beatrice Oguntayo

24 days ago

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Harjeet Mudhar

28 days ago

Good service plight and exploitation
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Adil Khawaja

29 days ago

Was promised a £25 voucher and not received it so I feel I have been misled

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6th Floor99 Gresham StreetLondonEC2V 7NG

Northampton 900900 Pavilion DriveNorthamptonNN4 7RG

© Copyright 2024 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.