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Customer reviews

Read open and honest feedback, from the people who know us best.

feefo gold trusted service.
Rated 4.7/5

Rated by 37,659 customer reviews

feefo logo.

“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Trusted Customer

4 hours ago

It is good to use your service and very helpful for the moment.We hope that you will carry on and make it easier for more people to choose your service.Best wishes
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Michael Winstanley

4 hours ago

highly efficient
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Trusted Customer

4 hours ago

Ease of use, precise information.
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Trusted Customer

4 hours ago

Very good competitive price
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Emma Paton

4 hours ago

Great customer service. Efficient, professional and friendly staff.
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Trusted Customer

4 hours ago

I got the product I needed fast and no hassle.
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Trusted Customer

4 hours ago

Very professional & thorough. Would recommend.
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Trusted Customer

4 hours ago

Excellent and easy process to get insured
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Trusted Customer

4 hours ago

Excellent service. Very knowledgeable staff
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Kenneth Mckay

2 days ago

The person who dealt with me was very polite and helpful explaining some of the legal terms which I did not understand
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Maria Rodrigo

3 days ago

excellent service and very friendly customer adviser
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Trusted Customer

6 days ago

Very helpful customer service
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Colin Westbrook

6 days ago

Easy to use website, would definitely recommend.
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Arkadiusz Janicki

7 days ago

Great staff overall fast easy and simple thank you.
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Trusted Customer

7 days ago

Good helpful service and very friendly assistant
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Andrew Woodward

7 days ago

Quick & easy to setupWeb page easy to use & navigate In summery a pleasant experience
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Robert Bowsher

7 days ago

All facts were given so fully understood all that was relayed to me
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Trusted Customer

7 days ago

Provided clear details of various policies
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Trusted Customer

7 days ago

Everything explained well, not pressured into anything, i was given all the facts to make my own choice
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David Clark

7 days ago

Not received any e mails or confirmation that I actually have the insurance in place since purchasing it .Need to be much clearer confirming cover is in place to make your customers feel assured .

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© Copyright 2020 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.