Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.Read all our reviews
Quick and easy to do online!
Very helpful staff
Efficient website, quick decision making, simplistic paperwork and all-in-all a good experience.
By sending me £25 cashback as advertised
Simply Business replied
Thank you for your feedback. I apologise for any inconvenience that may have been caused.
We ask that you allow 45 days from your start date to receive your voucher.
I have checked your account and cannot see that when you purchased online earlier this week, any link was followed or offer code was applied.
If you wish to discuss this further, please do not hesitate to contact my Service Department on 0333 014 6683.
Regards, Laura Caswell
yes thay where quick and esay and i wood recomend them to a freind
Excellent and easy to use
The website is very easy to use and the customer service team are always willing to help with any questions relating to any of their products. I have used the service several times before and will carry on using Simply Business for any future requirements.
Great customer service, everything was thoroughly explained and all my questions were answered clearly.
Very helpful on phone and quick, not too many difficult questions. My only complaint is it would be better to see the options in an email as very difficult to decide over the phone
Simple & easy process
Thanks for easy form
It was simple and and straight forward. The sales advisor was incredibly polite and helpful. He called back at the exact time I asked for and explained, in jargon free language, terms, conditions and answered questions I had as well as saved me money!
They were very helpful, looked for the best deal for me
He was very friendly and helpful
Good and friendly service
Very good ,the chap was very helpful