Customer reviews

Read open and honest feedback, from the people who know us best.

Independent feedback, provided by Feefo

We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

3:33PM - 18 April 2019
Business
Excellent

very good thank you

2:37PM - 17 April 2019
Landlord
Excellent

Quick and simple

1:02PM - 16 April 2019
Business
Good

The processes was straight forward & the guidance notes were helpful.

11:20AM - 16 April 2019
Business
Excellent

very easy to set up and start, just took minutes!!

Simply Business replied

Thanks for the fantastic review :)

9:49AM - 16 April 2019
Landlord
Excellent

….

Simply Business replied

Thanks :)

7:31AM - 16 April 2019
Business
Excellent

absolutely wonderful service. so helpful and professional. Thankyou.

Simply Business replied

Thanks for the great review :)

5:47AM - 16 April 2019
Business
Excellent

Very good service at reasonable price!

Simply Business replied

Thanks for the fantastic review :)

10:23PM - 15 April 2019
Business
Excellent

Very good

Simply Business replied

Thanks for the great review :)

8:02PM - 15 April 2019
Business
Excellent

Nice eady website. Plain english.

Simply Business replied

Thanks for the fantastic review :)

6:51PM - 15 April 2019
Landlord
Excellent

A very efficient and professional service.

Simply Business replied

Thanks for the fantastic review :)

5:56PM - 15 April 2019
Business
Good

Easy and cheap insurance

Simply Business replied

Thanks for the review :)

5:16PM - 15 April 2019
Landlord
Excellent

Very easy too use and quickly able to get adequate cover

Simply Business replied

Thanks for the great review :)

3:51PM - 15 April 2019
Business
Excellent

My experience was fast, simply with no problems at all..

Simply Business replied

Thanks for the fantastic review :)

3:31PM - 15 April 2019
Business
Excellent

Easy hassle free

Simply Business replied

Thanks for the fantastic review :)

3:31PM - 15 April 2019
Business
Excellent

Quick and easy to get the cover i needed

Simply Business replied

Thanks for the fantastic review :)

3:29PM - 15 April 2019
Landlord
Bad

Need too much improvement.

Simply Business replied

Really sorry to hear you weren't happy with the process – thanks for your feedback.

3:16PM - 15 April 2019
Business
Excellent

Yes, after my initial enquiry online, I was contacted by Tara on the phone and she was very helpful in explain what I needed to do to get the correct cover.

Simply Business replied

Thanks for the great review :)

3:13PM - 15 April 2019
Shop
Good

Very good

Simply Business replied

Thanks for the review :)

2:46PM - 15 April 2019
Business
Excellent

Quick response professional service.

Simply Business replied

Thanks for the great review :)

2:08PM - 15 April 2019
Professional
Good

ho hassall transaction

Simply Business replied

Thanks for the review :)

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