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Customer reviews

Read open and honest feedback, from the people who know us best.

Rated 4.7/5

Rated by 39,376 customer reviews

feefo logo.

“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Trusted Customer

17 hours ago

Quick, simple service, ben made everything easy and simple to understand so I could choose what insurance was best for me.
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Stephen Leach

6 days ago

I have emailed them twice know to cancel this agreement it was made in error I thought I was just getting quotes not signing up for something
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Trusted Customer

8 days ago

Very professional
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Trusted Customer

8 days ago

Brilliant and stress free
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Karen Barr

15 days ago

They made me feel comfortable and assured i was happy o give them my business.
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Derrick Bonner

15 days ago

Straight forward and efficent
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Mohamed Kadhim

15 days ago

Very good service
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Trusted Customer

15 days ago

Excellent service
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Trusted Customer

15 days ago

I felt it was very pricey for what I actually need, but I need something so felt stuck between a rock and a hard place
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Pamela Ramirez

18 days ago

Nicky has been always very helpful from the beginning to the end. I am very please with all her help availability and time.
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Joanne Hart

29 days ago

The young man so helpful and very polite
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Trusted Customer

1 month ago

Very good and easy to use, I obtained lots of different quotes and was quick and easy to find the right one
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Anthony Waring

1 month ago

Easy and quick application. Helps small busy safe time. Excellent thank you.
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John White

1 month ago

Excellent service, professional and great to actually speak to a human, who went through everything thoroughly.Would not look any further as this was so easy!
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Rabih Malaki

1 month ago

Excellent and easy to understand
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Nicola Gaskin

1 month ago

Great company with good knowledge
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Trusted Customer

1 month ago

The policy cost £179 with Churchill yet I was charged £303. I wasn't aware that Simply Business was taking commission. I thought I was dealing with Churchill so feel I have been ripped off. Not a very transparent transaction so will definitely not be using them again.
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Nicos Papakyriacou

1 month ago

Prompt, professional and competitive
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Michael Ignatowski

2 months ago

Excellent service had return call within minutes and expert advice making my choice easy. Very impressed with professional approach and feel comfortable made the right choice.
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Trusted Customer

2 months ago

Quick and easy, no messing about

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© Copyright 2022 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.