Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.
Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.
Read all our reviewsGreat service fast and simple
I have not got any paper to remind me of the details of my purchase. I have home emergency there is no telephone number to contact them. I regret buying this policy from you.
Very good
Fast, efficient, helpful. Provided all my requirements.
The advisor was polite and professional and answered my queries.
Very good. I gained the insurance I required at the price I wanted. Highly recommend.
Quick, easy, simple and exactly what I was looking for.
Very quick and simple.
Thanks so much for getting me an amazing deal on my properties. Will Def use them again and highly recommend them.
😁
Straightforward and easy to use.
Quick, efficient and value for money. Saved over 20% on my Landlord Insurance
Its very responsive
Simply Business replied
Thanks for the great review :)
Excellent communication with clear understanding of available insurance packages.
Simply Business replied
Thanks for the review :)
Quick easy and simple way to search and review options for this insurance
Simply Business replied
Thanks for the great review :)
No contact from Simple Business since taking out the policy.
Simply Business replied
Thanks for your feedback Andrew – I can see from the notes my colleague Laura has been helping you.
Call back was arranged at a convenient time, everything was explained accurately, operator was friendly and very helpful.
Simply Business replied
Thanks for the great review :)
No problem would recommend 👍
Simply Business replied
Great to hear – we have a refer a friend scheme where you can get a £50 voucher for recommending someone (more details available on our website). Thanks for the review :)
Friendly and professional
Simply Business replied
Thanks for the great review :)
I thought it was very easy to use and the person I spoke to on the phone was really helpfull. excellent!!..recommended as I saved money too! :o)
Simply Business replied
Amazing to hear – we have a refer a friend scheme where you can get a £50 voucher for recommending someone (more details on our website). Thanks for the review :)
very easy to use and efficient