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Business interruption test case

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Business interruption test case

We understand many customers have been affected by Covid-19 and have experienced interruption to their businesses.

What is the business insurance test case?

The Financial Conduct Authority (FCA) recognises the uncertainty around whether business interruption insurance claims due to Covid-19 are valid. It believes this needs to be resolved as quickly as possible, and is taking a test case to the High Court so it can give a legally binding judgement on the matter.

Does small business insurance cover the Covid-19 pandemic?

The FCA has said most small business insurance policies don’t cover the Covid-19 pandemic. However, some policies are more complex, so the FCA is working with insurers and asking the High Court to determine the legal position on these policies.

How will the test case help?

It should give small business owners with business interruption insurance more certainty as to where they stand with claims relating to Covid-19.

When will the High Court make its decision?

On 15 September, the High Court handed down its judgement in the FCA’s business interruption test case.

The Court ruled in favour of the arguments put forward by the FCA on behalf of policyholders on the majority of the key issues. However, we won’t know the final resolution until any appeals have been concluded or the time for submitting an appeal has expired.

Details of the judgement can be found on the FCA’s website, where you can also find more information on the case, and subscribe for email updates.

What if I have an existing claim or complaint relating to my business interruption cover?

If you have been told that your claim or complaint may be affected by the test case, you don’t need to do anything – you will be contacted by your insurer.

How do I start a new claim?

If you’d like to start a new claim in relation to the business interruption test case, or if there’s been another incident which could lead to a claim, you can contact our claims team 24/7 on 0333 207 0560, or you can start a claim online.

Once you’ve filled out the form, the team will give you a call back to discuss your claim in more detail.

What if I need more help?

We've got a team of UK-based experts ready to help. You can give them a call on 0333 016 4504

Mon 09.00am - 05.30pm, Tues 09.00am - 05.30pm, Weds 09.30am - 05.30pm, Thurs 09.30am - 05.30pm, Fri 09.30am - 05.00pm, Sat 09.00am - 02.00pm

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