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Estate agent insurance

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For 80% of settled claims

What's on this page

Why is estate and letting agent insurance important?

Our policies go beyond professional indemnity insurance. Negligence claims and client losses are common risks for estate agents, but accidental injuries, damage, equipment theft, and employee disputes also affect thousands of businesses like yours. Estate agent insurance can provide cover options for all of these and more, depending on what you need.

  • letting agent insurance with £50,000 to £5 million professional indemnity cover
  • peace of mind, letting you focus on the listings, not the what-ifs
  • cover for the essentials from the contents of your office to legal expenses
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What does estate agency insurance cover?

From the people you work with to the equipment you rely on, all these factors are important when choosing an estate agency insurance policy. We let you decide, usually starting with professional indemnity insurance and building in any other cover you need. Whether it’s public liability or an employee risk, we’ll help you find the right fit.

Public liability insurance for estate agents

In case your estate agency causes an injury or property damage.

What’s typically covered by public liability insurance?

Claims against your business for:

  • damage to someone’s property, caused by your estate agency
  • an injury or illness caused by your business activities
  • accidental damage or injuries caused by your employees

For example:

  • a client comes into your office and trips over some loose flooring, banging their head and bruising their wrist
  • you spill tea on the desk, covering your client’s phone which now won’t function properly

Read more about public liability insurance

Employers’ liability insurance

In case anyone gets ill or injured while working for your estate agency.

What’s typically covered by employers’ liability insurance?

Claims against your business for:

  • an injury or illness that happens as a result of working for you (including temps and casual workers)

**Employers’ liability insurance is required by law if you have people working for you. Without it, you could be fined up to £2,500 a day for each employee.**

For example:

  • one of your employees electrocutes their hand while showing potential buyers around an open house
  • your assistant manager falls down some stairs while managing one of your viewings

Professional indemnity insurance for estate agents

In case there’s a claim for negligence, or breaches in your duty of care.

What’s typically covered by professional indemnity insurance?

Claims against your estate agency for professional negligence or a loss-causing breach of contract. This can include:

  • advice which turns out to be incorrect
  • mistakes in your work that cost others money to fix

For example:

  • you recommend a solicitor, who makes multiple errors on some paperwork, delaying the exchange date and costing your client money – your client makes a claim against you for bad advice
  • you advise a client on their property sale and they claim against you for direct financial losses

Read more about professional indemnity insurance

Business and office equipment insurance

In case things like laptops or office filing cabinets are lost, stolen, or damaged.

What’s typically covered by business and office equipment insurance?

  • accidental damage to your fixtures and fittings, or the equipment you use to run the estate agency
  • theft, flood, and fire damage

For example:

  • your company laptops, scanners, and card machines are damaged during a fire
  • a leak in your small office kitchen goes unnoticed, causing damage to office equipment stacked against the adjoining wall

Read more about business and office equipment insurance

Legal expenses insurance

In case you’re faced with legal costs from running your business.

What’s typically covered by legal expenses insurance?

  • legal costs attributed to your estate agency
  • property damage, nuisance, or trespass – specifically, the associated legal claims and compensation payouts
  • tax and compliance disputes and investigations you need help with
  • access to expert advice – including a tax advice phone line, confidential 24/7 legal phone line, and crisis PR support to help you protect your reputation as a popular estate agent

For example:

  • you offer a standard guarantee to sell a client’s house in four months or less, but due to multiple delays can’t secure the sale – your client takes legal action and you need to pay associated costs
  • an employee raises a legal suit against you, disputing their contracted bonuses and breaks

Read more about legal expenses insurance

Personal accident insurance

In case anyone you’ve covered is accidentally injured, at or outside of work.

What’s typically covered by personal accident insurance?

  • accidental injury or death at or outside of work, for anyone covered on the policy
  • lost income, medical costs, and hospitalisation benefit

For example:

  • you trip on your way into the office and roll your ankle – you won’t be able to drive or run viewings for at least a week
  • your office manager traps their finger in a car door at the weekend, and needs time off work for hospital visits

Read more about personal accident insurance

Building insurance

In case something happens to the premises where you run your estate agency.

What’s typically covered by building insurance?

  • the cost of repairing damage to the structure of your building (or rebuilding it from scratch)
  • damage to fixtures and fittings
  • damage to underground pipes and cables you’re responsible for

For example:

  • a flood in your small office kitchen leaks into the main office area, damaging carpets, woodwork, and flooring which will need to be replaced
  • there’s a small fire in your office – it’s dealt with quickly, but you need to close for a few weeks for refurbishment

Read more about buildings insurance

This content has been created for general information purposes. Make sure you have the right level of business insurance by checking your policy documentation for details. Read our full Terms and Conditions

Insurance for estate agents – how much does it cost?

Find out how much you’ll pay by comparing prices from a range of trusted insurers. You choose what goes into your policy, so you only pay for what you need.

Prices start from £6.42 per month

Get your quotes in 7 minutes – prices are guaranteed for 30 days.

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How we work out example prices We take the highest price from the bottom 10 per cent of all our customers paying in monthly instalments (based on data from 1 January - 31 August 2021). Most customers pay more than this but some pay less.

Example estate agent insurance quotes, real prices

£20.18 /month

£179.37 /month

A self-employed estate agent, working in the local and surrounding area

  • 1-2 years' experience
  • Sole trader
  • No employees
  • Based in Newport

Public liability

£2,000,000


Employers’ liability

Not included


Contents & business equipment

Not included

£186.56 /month

£1658.35 /month

A small estate agency, operating across the wider county area

  • 5+ years' experience
  • Limited company
  • 2 employees
  • Based in Huddersfield

Public liability

£2,000,000


Employers’ liability

£10,000,000


Contents & business equipment

£10,000

How we work out example quotes These examples are real quotes from our online system (created 23/09/2020). They’re based on a range of factors, like employees and location. Your own quote will be based on what you tell us about your business. Prices may go up or down from day to day, so the prices you’re quoted may differ to the ones you see here.

What kind of excess should I expect?

An excess is an amount you pay towards any claim you make on your insurance. For example, if your excess is £250 and you make a claim worth £1000, your payout will be a maximum of £750.

Insurance coverLowest excessHighest excess
Public liability£100£2500
Employers' liabilityNo excessNo excess
Tools£60£500
Stock£100£500
Business and office equipment£50£750

The figures above are for guidance only and any excess applying to your quote may differ. You’ll get a breakdown of the excesses for each quote when you compare with us.

How it works

  • Pick what goes into your policy

    Only pay for what you need

  • Get prices from a range of insurers

    Choose the best fit for you

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We handle claims, so you can get on with business

How do I choose insurance?

Making sure you have the right type and level of business insurance can be the difference between getting a claim paid and having to cover the cost of an expensive accident yourself. Read our tips for guidance on what to consider when buying a policy.

Is public liability enough for third party property damage?

In some situations you may need more than public liability to cover certain kinds of property damage.

Which type of workers do I need insurance for?

Employers’ liability insurance is a legal requirement if you employ people.

If you have people working for you, including bona fide subcontractors (BFSC), labour-only subcontractors (LOSC), part-timers, or full-time staff, employers’ liability insurance is required by law.

Read on for our simplified guide to the difference between labour-only subcontractors and bona fide subcontractors.

Does estate agent insurance cover my work correctly?

Make sure you're picking the right cover to protect you properly. It's important to know that if you have another trade or job, you'll need additional cover. For example, do you need to consider property management insurance or property professional indemnity insurance?

Do I need cover for other types of work?

If you provide these services alongside estate agency work, make sure you’re covered:

Other types of insurance

Which public liability cover limit should I choose?

Think about the maximum possible loss your business could face in the event of a claim, and make sure you take legal fees and damages into consideration. You can choose from three levels of coverage – £1 million, £2 million, or up to £5 million.


Talk to an expert

Our team of UK-based insurance experts are here to help, Mon 09.00am - 05.30pm, Tues 09.00am - 05.30pm, Weds 09.00am - 05.30pm, Thurs 09.30am - 05.30pm, Fri 09.00am - 05.30pm, Sat 09.00am - 02.00pm

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FAQs

Find answers to common insurance questions

How do claims work?

Unlike price comparison websites, we take the hassle out of claims for you. We know how important it is to get your business back on track quickly – and with a minimum of fuss. That’s why you get access to your dedicated claims any time, day or night. Call them on 0333 207 0560 or claim online. They’ll do their best to be fair and supportive. The figure below is rounded across our range of products. Our claims process may vary for different products and operates on a ‘claim by claim’ basis.

£30 million in claims paid out in 2019

Paying 80% of settled claims within 24 hours in 2019

Example claim

Having estate agents’ insurance through Simply Business has saved professionals thousands of pounds when the unexpected happened.

Arthur saved more than £2,600

Arthur (not his real name) opened his office premises to find heavy rainfall had leaked into the property, damaging the fronting and ceiling. The buildings cover he’d added to his estate agent insurance covered the repair costs.

Insurance payout

£2,601.05

Covering the cost of accidental damage


Arthur’s costs

£100

The excess amount stated in Arthur’s policy terms

Chosen by 800,000 small businesses

We started out as a team of five back in 2005. We’ve grown since then with 600,000 customers across 1,500 trades now trusting us to provide their business insurance.

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Estate agents insurance FAQ

Whether you’re new to buying business insurance or you’ve been trading for a while, here are the answers to some commonly asked questions about letting agent insurance. You can also check out our business insurance FAQs.

  • The exact insurance you’ll need depends on your business, the clients you work with, and other variables that come with being a lettings agent.

    Professional indemnity insurance is a key cover for thousands of letting agents, protecting against claims for negligent professional errors. You can add it to a broader business insurance policy that includes cover for things like accidents, injuries, and damage to your laptop, or buy it as a standalone policy.

  • Professional indemnity insurance (PI for short) can cover estate and letting agents for common professional risks. You’re usually providing an advisory service, so incorrect or poor advice, delays, failures in duty of care, or negligence and other risk factors can result in extremely expensive claims, if the claimant can prove you’ve caused them a financial loss.

  • Yes. It’s important to make sure you have the right type and level of insurance for the different types of work you do. For example, if you’re an estate agent, you may also be qualified to provide mortgage advice – you’ll need additional cover for this, but you can have it all on the one policy.

    When you start your quote, you’ll have the option to add another trade or profession to your policy. If you need to add a third trade, give us a call on 0333 0146 683 and one of our insurance experts will help you set up your policy in minutes.

  • Each insurer looks at CCJs and IVAs differently – some apply stricter rules than others, but having a CCJ or IVA doesn’t necessarily mean you won’t be able to buy insurance.

  • You can choose the payment type that suits your business and cash flow best. Some customers prefer to pay in one go, while others prefer to pay a regular monthly amount, like you do with lots of other bills. Simply Business offer three ways to pay for your policy:

    • one-off credit or debit card payment
    • BACS payment
    • Direct Debit

    If you choose to pay by Direct Debit, our credit provider, Premium Credit, pays Simply Business the full amount for your policy up front. You then repay Premium Credit in 10 monthly instalments.

We create this content for general information purposes and it should not be taken as advice. Always check policy documentation for details and seek professional advice. Read our full Terms and Conditions

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