Insurance for hospitality industry

Public liability insurance

In case your business and products cause an injury or property damage.

What’s typically covered by public liability insurance for hospitality industry?

Claims against your business for:

• any injury or illness caused by you at work, or because of your work
• property damage caused by your business
• injuries or accidental damage caused by one of your employees, if you have any

For example:

• you spill hot coffee on a client’s laptop, scolding their arm and damaging the laptop screen
• you accidentally scratch the flooring in the venue you’re working in
• your employee leaves a trailing wire, causing someone to trip and twist their ankle

**If you do employ anyone, you’re usually required by law to have employers’ liability insurance too.**

Read more about public liability insurance

Employers’ liability insurance

In case anyone gets ill or injured while working for your hospitality business

What’s typically covered by employers’ liability insurance?

Claims against your business for:

• an injury to someone you employ, including contractors and temps, that happens as a result of working for you
• a member of staff (including casual workers) falling ill due to your business

**Employers’ liability insurance is required by law if you have people working for you. Without it, you could be fined up to £2,500 a day for each employee.**

For example:

• one of your employees falls down some stairs in your business premises, and makes a claim against you for chronic shoulder pain
• a temporary employee traps their hand in a door at your premises, causing several fractures
• a member of staff trips on a ledge on their way to a meeting, injuring their hip

Contents insurance

In case something happens to your fixtures, fittings, or operational equipment.

What’s typically covered by business contents insurance?

Claims against your business for:

• damage and destruction caused by flood, fire, vandalism, or theft
• cover for your contents and the equipment needed to run your business

For example:

• a flood spreads to your office floor and means you need to replace several desk chairs
• your photocopier and fax machine are badly damaged during a break-in
• four business smartphones are stolen from your premises

Read more about busines contents insurance

Business legal insurance

In case you’re hit with legal expenses connected to your business.

What’s typically covered by business legal insurance?

Claims against your business for:

• costs and expenses for legal representation to recover debts or unpaid invoices
• costs and expenses following identity theft
• tax protection if there’s an investigation into your business

For example:

• one of your clients is unhappy with your work and believes you haven’t met the contractual requirements – as a result they’re refusing to pay their outstanding invoice
• your CEO’s contact details are used by a fraudster to set up a new line of credit with a business bank
• HMRC is investigating your recent tax return as they noticed a fluctuation in your business income

Read more about business legal insurance

Stock insurance

In case something happens to your products and consumables.

What’s typically covered by stock insurance?

Claims against your business for:

• theft or vandalism to your stock
• other loss or damage to your stock, for example through fires or floods
• essential stock that you need to sell in order to operate

For example :

• your equipment is faulty, causing fresh produce that you keep as stock to go off
• water from a flood destroys stock and you have to throw it away
• a thief clears out your stockroom – you have to replace stock quickly to operate

Read more about stock insurance

Tool insurance

In case your tools are lost, stolen or damaged.

What’s typically covered by tool insurance?

Claims against your business for:

accidental damage to specialist business equipment

theft of the tools you use to do your job

loss of your tools and equipment

For example:

• your business tools are damaged in a fire or flood
• your equipment is stolen while you’re on the job
• you lose your [TRADE] tools and equipment while travelling

Read more about tool insurance

Excess insurance

In case you need to make a claim on your insurance policy.

What’s typically covered by excess insurance?

Claims made by you for:

• the cost of the excess you’d have to pay when making a claim on a cover included in your business insurance policy

For example :

• after a heavy storm you need to make a claim on your building cover – you don’t have to pay the £250 excess thanks to your excess insurance
• a leak in the bathroom causes a guest to slip and injure themselves and thanks to excess cover, there’s no excess to pay on the claim
• a tenant’s suitcase scratches the wooden flooring in your hallway – you won’t have to pay any excess on your accidental damage claim