Simply Business homepage
  • Business insurance

    • Business Insurance FAQs

    Business insurance covers

  • Support
  • Claims
  • Sign In
Call Us0333 0146 683
Our opening hours
Press Releases

Mental health crisis looming among SME owners as four in five (82%) say Covid-19 has negatively impacted their mental wellbeing

3-minute read

Simply Business

Simply Business

28 January 2021

Share on FacebookShare on TwitterShare on LinkedIn

Mental health crisis looming among SME owners as four in five (82%) say Covid-19 has negatively impacted their mental wellbeing

  • 1 in 5 SME owners feel their mental health they are is in a ‘bad’ place
  • Over half of SME owners say they have experienced anxiety since the start of the pandemic
  • 82% of small business owners have suffered with poor mental health in the last 12 months
  • SME owners turning to exercise, nature and gardening for respite from Covid-related poor mental health

A mental health crisis is looming among SME owners after the stress and anxiety caused by the coronavirus pandemic, according to new research from small business insurer Simply Business.

Four in five (82%) SME owners admitted the Covid-19 pandemic is having a negative impact on their mental health, while a fifth (19%) describe their current mental wellbeing as ‘bad’. Almost half (47%) are worried about their mental health.

The study of 765 small business owners also revealed that a third (30%) have experienced depression in the last 12 months, three in five (62%) have been affected by stress, over half (55%) have suffered anxiety, and a further 51% have had problems with sleep. In total, a worrying 82% of self-employed people having suffered with poor mental health in the last 12 months,

Additionally, over a quarter (27%) of SME owners have felt low self-esteem in the past 12 months and a fifth (19%) have experienced loneliness. The vast majority – if not all – said that any symptoms of poor mental health have either been caused by or made worse by the Covid-19 pandemic.

Running a small business during Covid-19
Small businesses have been among the hardest hit economically from Covid-19, with the pandemic causing severe disruption to business operations and therefore income. A third (33%) of SME owners have had to temporarily close their business at various points of the pandemic and well over two fifths (44%) are operating at a reduced capacity. Just one fifth (21%) have been able to continue operating as usual.

But the study showed that running a small business during the pandemic has had a huge impact on small business owners’ mental health.

Over a third (35%) struggle to switch off, one in five (21%) say it has affected their confidence and more than two in five (22%) say it has impacted relationships with family or friends.

What’s more, almost a third (28%) are feeling demotivated to work or restart their business, and one in five (18%) have fallen out of love with their business or the industry they work in. This trend risks a huge blow to the UK’s 5.8 million small businesses which together hold a vast contribution to the country’s economy.

Causes of negative mental wellbeing
Financial worries are having the biggest negative impact on SME owners with two in three (61%) saying it has negatively affected their mental wellbeing in the past 12 months.

This was closely followed by not being able to see family or friends (60%), uncertainty surrounding their business (44%), and stress (48%).

Almost one third (28%) of SME owners cited isolation or loneliness as negatively impacting their mental wellbeing over the last year, and almost a quarter (24%) said a lack of physical exercise has harmed their mental health.

Looking ahead to 2021
It’s clear that some worries remain as SME owners look ahead. Almost half (49%) are concerned about the future of their business, while over one in five (22%) worry about their business permanently closing this year.

Perhaps a greater cause of concern, is that almost half (47%) are concerned about their own mental wellbeing in 2021 – with the almost-year-long Covid-19 pandemic beginning to take its toll after such a sustained period of difficulty.

Reasons to be encouraged
But despite these challenges, SME owners also have an encouraging level of optimism when thinking about the year ahead. Two in five (39%) are optimistic about the economy picking up and well over a third feel hopeful about the future of their business (36%), and jobs and orders picking back up (35%).

A third (31%) are feeling positive about their business’ ability to adapt to these new conditions, and a fifth (21%) are looking forward to learning new skills.

Improving mental health and wellbeing
Reassuringly, SME owners are taking steps to improve their wellbeing this year. Two in three (67%) are spending more time outside and in nature where possible, while a further 64% plan to exercise more and dedicate more time to connecting with friends and family (also 64%). A third (32%) will use reading as a tool to improve their wellbeing.

Other methods SME owners are looking to include gardening (27%), mindfulness and meditation (25%) as well as exploring arts and crafts (21%).

Alan Thomas, UK CEO at Simply Business, commented: “Few have been hit harder by the effects of the pandemic than the self-employed. Livelihoods are on the line as a result of Covid-19, with small business owners facing an unprecedented amount of pressure. Clearly this is having a huge impact on their wellbeing – the scale of which can be seen in our latest customer survey. 82% of SME owners report poor mental health, and 55% are suffering from anxiety.

"This situation should concern us all because small businesses are crucial to our economy and communities – and will be central to our collective recovery. At Simply Business, we feel compelled to highlight this issue and provide practical support where we can. Insuring over 800,000 small business owners and landlords helps us understand the specific challenges being faced by the self-employed, and the reasons behind this concerning data.

"Financial worries, dealing with stress, and lack of time for self-care are just some of the challenges. That’s why – in addition to shining a light on the emerging wellbeing crisis among this audience – we’re partnering with a range of experts to offer free tips and resources tailored to the self-employed.”

Simply Business has today launched its Better for Business wellbeing hub for SME owners – working with a range of experts to bring free tailored resources and wellbeing tips to the self-employed.


Methodology: Data: Survey of 765 small business owners from across the UK, conducted December - January 2020

For further information, please contact:

Frank PR

[email protected]

About Simply Business

Simply Business is one of the UK’s biggest business insurance providers, specialising in public liability insurance for SMEs and insuring over 900,000 small businesses and landlords across Britain.

Launched in 2005, Simply Business provides an online brokerage service, delivering policies tailored to individual business requirements. Using the power of tech and data to create the best possible customer experiences, Simply Business employs over 800 people across offices in London, Northampton, and Boston in the US.

Owing to its internal underwriting capability, Simply Business can cover over 1,000 trade types – ranging from plumbers to accountants to dog walkers. An accredited B Corp for their positive social impact, Simply Business has also been voted the Sunday Times Best Company To Work For twice in a row.

We create this content for general information purposes and it should not be taken as advice. Always take professional advice. Read our full disclaimer

Find this article useful? Spread the word.

Share on Facebook
Share on Twitter
Share on LinkedIn

Keep up to date with Simply Business. Subscribe to our monthly newsletter and follow us on social media.

Subscribe to our newsletter


Public liability insuranceBusiness insuranceProfessional indemnity insuranceEmployers liability insuranceLandlord insuranceTradesman insuranceSelf-employed insuranceRestaurant insuranceCommercial van insuranceInsurers


6th Floor99 Gresham StreetLondonEC2V 7NG

Sol House29 St Katherine's StreetNorthamptonNN1 2QZ

© Copyright 2023 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.