Customer reviews
Read open and honest feedback, from the people who know us best.
Compare quotes from leading brands
Don’t take our word for it, here’s what our customers say about us…
“Very satisfied. I have been with them since I started my business in 2014. They are easy to contact if I have a query and the response is prompt.”
Viking, May 2026
“The agent was fantastic and so helpful – they go and find out the answers to the question. This is the reason I always recommend Simply Business to anyone who needs insurance.”
Noelle, August 2026
“Had excellent service over many years. Easy access to advisors on the phone and friendly, efficient service.”
Rhian, August 2026
“Staff are always friendly, efficient and knowledgeable. Competitive prices and good cover too.”
Wen, June 2026
“Richard was so easy to talk to and understood what I needed, making sure I was protected properly which is what I worry about in my field of work. Thank you for helping and giving me peace of mind to do my job.”
Claire, August 2026
“I have just renewed my public liability insurance and updated my payment method over the phone. Both agents were friendly and efficient, taking the time to understand and discuss my needs at an unrushed pace. This is in my opinion great customer service and many call centres could take a leaf out of Simply Business’s approach!”
Misty, June 2026
“Pretty seamless cancelling process. Pretty happy with the service and overall experience.”
Alex, April 2026
“Very helpful and pleasant assistant. And I saved a lot of money compared to a quote from a more traditional broker.”
Chris, May 2026
“Great customer support during the renewal process.”
Anonymous, June 2026
“Reliable broker for business insurance.”
ProCode Auto, March 2026
Independent feedback, from the customers who know us best
Our feedback is pulled together by Feefo, Trustpilot, and Google – meaning you can leave a review wherever feels right for you.
Good, bad or downright on the fence, your opinions are publicly displayed on each site, and used to calculate our customer service scores.
Want to leave us feedback?
Why not share your feedback with us on our social channels? We’d love to hear from you.
You can also leave us a review on Feefo (via the button below), Trustpilot, or Google – wherever is easiest for you.
Chosen by over one million small business and landlord customers
With insurance for over 1,500 trades, and 9/10 customers rating us ‘good’ or ‘excellent’ on Feefo, you can get tailored quotes in 7 minutes. Compare quotes from leading insurers, buy, and manage your policy – all in one place.
Compare and buy in minutes
Documents arrive today
Here to help
Help from UK-based experts
24/7 claims
Make a claim any time
Keep up to date with Simply Business. Subscribe to our monthly newsletter and follow us on social media.
