Making a claim

Had an accident? Don't worry, we'll help you get back to business.

How to make a claim

Accidents happen, and that’s what we’re here for. Using our simple form, you can make a claim online at any time, and our specialist team will give you a call back to get the ball rolling. Remember, the more detail you can give us in your form, the quicker we can help you get your claim resolved.

Prefer talking to us? That’s fine – our team are ready to help on 0845 604 9848. Just make sure you have your policy number to hand.

Make a claim

Making a claim at Simply Business

Online or over the phone, double-check your claim options with our quick video.

Watch more videos from Simply Business

Are you covered?

Reading through your policy wording before starting your claim is a good idea, so that you’re up to speed with how your insurance works, and what you’re covered for.

If you have an online account, you can log in now and download your policy wording. Otherwise, please take a look at the documents we sent you when you bought your policy or made a change to your cover – one of these will be your policy wording.

Award-winning service

From your first claim enquiry, our aim is for fast, fair and supportive service that gets you back on track and keeps fuss to a minimum.

And you shouldn’t just take our word for it. Our claims service has earned us a fair few awards – we were recently named Claims team of the Year at the 2014 Commercial Insurance Awards – but it’s our customers and their experiences that help us develop the best service possible.

Take a look at our customer feedback, for an unbiased view.