Customer reviews

Read open and honest feedback, from the people who know us best.

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Don’t take our word for it, here’s what our customers say about us…

“I had a great experience with Simply Business. They helped me find the perfect public liability insurance for my small business which includes professional gardening, fencing, jet washing, and a bunch of other small things. The agent was really helpful and knowledgeable.”

Olcan, January 2025

“Lisa was great on the phone – friendly, efficient, and got me a great price for landlord insurance. The documents were available straight away on an easy to navigate website. All in all a very positive experience.”

SO, March 2025

“My call was answered quickly. The advisor, Rosie, was friendly and extremely helpful. She set up a policy for me and I received the documents immediately via email. It was a very quick and easy process. I’m a happy customer!”

Miss Hunter, March 2025

“A fantastic and well informed quotation for our business needs. Simply Business was clear, concise and timely from start to finish. Everything we look for within a company with the pros of a tailored package and cost effective premiums.”

Nathan, February 2025

Exceptional 4.5/5

39.9K reviews

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Independent feedback, provided by Feefo

We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

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Chosen by nearly one million small business and landlord customers

We started out as a team of five back in 2005. We’ve grown since then, with nearly a million customers across 1,500 trades now trusting us to provide their business insurance.

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Rated 4.5/5

Based on 39.9K Feefo reviews

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