Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.Read all our reviews
Happy to look into my quote and run through options for me - emailed me with direct contact after was advised to find some information out and get back in touch. Prompt reply and happy with outcome.
Great cover at the right price!
Speedy and straight forward
Firstly you let me know a couple of weeks before my renewal was due and the delivered a renewal quote that the compition could,nt match.Very pleased to stay a customer of yours.
Really polite and helpful when purchasing insurance.
A very simple (it's in the name I guess), straightforward and satisfactory process. Excellent.
Excellent service all the way...
Very efficient with competitive prices. Called me back when they said they would
I do feel sometimes whether I have the correct cover especially each year questions seem to change and cover changes yet my proffession hasn't changed.
Great service and very quick
I received no quote, just an email to say that you had taken the money and thank you. The property had to be insured but I would have appreciated a quote first.
It was quick, the cover was what we needed and good value for money.
Simple to set up. Clear documentation sent straight away electronically. What else does a policyholder need?
Fast and easy to use and very reasonable price I shall be re newing my policy when it's due.
Nice email reminder, payment and new policy sorted straight away
Grant was very helpful advising me with my Public liability insurance. He explained everything clearly so I fully understood the policy. Thank you for your help! I'm sure I'll be renewing next year.
Easy to use site. Quick transaction.