Customer reviews
Read open and honest feedback, from the people who know us best.
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Don’t take our word for it, here’s what our customers say about us…
“I’ve had business insurance through Simply Business for a few years now and, as things change, Simply Business makes renewing so easy. It’s one less thing to stress about. Very pleased with the service, speed of response after renewing, and the prices are very competitive too. I would certainly recommend trying a tailored business quote with Simply Business before going anywhere else.”
David, June 2025
“By far the BEST! The cheapest quotes, but seemingly no catch. Good customer care and able to tweak my cover to reflect my personal circumstances and requests with minimal impact on their quotation. I spoke three times during the quote period and all contacts were outstanding, swift, and helpful. Brilliant company so far and glad I switched. Very pleased with Simply Business to date.”
Martin, photographer, September 2025
“Easy to get through to a customer service advisor who was polite, helpful, and professional. Renewing an insurance policy was fairly easy and straightforward.”
Simply Business landlord insurance customer, September 2025
“It was so easy to set up insurance for business purposes. It only took a few minutes and was straight forward – highly recommended for anyone that’s looking for business insurance.”
Simply Business cleaning insurance customer, September 2025
“When it comes to customer service, Simply Business truly shines. Their phone support is nothing short of excellent. Whether you are calling with a simple enquiry or a complex issue, their friendly and knowledgeable representatives are there to help. The team is patient and takes the time to make sure all your questions are thoroughly answered.”
Tom, July 2025
“Simply Business is a great company, their customer service is unmatched. I’ve used them for over four years now and every time I’ve needed to speak to a customer service assistant, the service has been brilliant. They are always so helpful and friendly. Normally it feels like a chore having to speak to insurance companies, but that is never the case with Simply Business.”
Lauren, landlord, September 2025
“Excellent service and products. Easy to arrange my public liability insurance. Highly recommend.”
Juliette, market trader, September 2025
“SIMPLY BUSINESS, SIMPLY THE BEST. I always use Simply Business for the best landlord insurance, I think only twice over the last 11 years I haven’t used them. Good price and easy to deal with over the phone.”
Anthony, landlord, September 2025
“Needed to renew landlord insurance – got good quotes quickly and reasonably and saved £100!”
Moya, landlord, August 2025
“Renewal – the chap I dealt with was superb!”
Simply Business landlord insurance customer, July 2025
Independent feedback, from the customers who know us best
Our feedback is pulled together by Feefo, Trustpilot, and Google – meaning you can leave a review wherever feels right for you.
Good, bad or downright on the fence, your opinions are publicly displayed on each site, and used to calculate our customer service scores.
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Chosen by nearly one million small business and landlord customers
With insurance for over 1,500 trades, and 9/10 customers rating us ‘good’ or ‘excellent’ on Feefo, you can get tailored quotes in 7 minutes. Compare quotes from leading insurers, buy, and manage your policy – all in one place.
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