Customer reviews

Read open and honest feedback, from the people who know us best.

Independent feedback, provided by Feefo

We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

1:43PM - 27 February 2015
Business
Excellent

Website easy to use; good quotes with excesses clearly visible for comparison puropses; policy easy to purchase & documentation emailed very promptly.

12:33PM - 27 February 2015
Landlord
Excellent

Efficient service

12:29PM - 27 February 2015
Landlord
Poor

My email address was incorrect on your system, and when it was brought to your attention it was not corrected at the start of my last policy. Therefore, I received no renewal notice, which could have resulted in the property not being covered.

12:19PM - 27 February 2015
Tradesman
Excellent

Prompt servivce compeditive prices

11:53AM - 27 February 2015
Professional
Good

Efficient and competitive

11:46AM - 27 February 2015
Landlord
Excellent

just re-newed a landlords insurance for a second year and still found your prices competative many thanks

11:46AM - 27 February 2015
Business
Excellent

Excellent customer service happy to use for my public liability insurance

11:45AM - 27 February 2015
Professional
Excellent

excellent value and communication ideal and easy uncomplicated transaction, ideal for the busy business and individual +++++++

11:29AM - 27 February 2015
Business
Good

The service is helpful and friendly

11:20AM - 27 February 2015
Business
Excellent

the rep I spoke to was knowledgeable and helpful - really couldn't ask for more.

11:13AM - 27 February 2015
Business
Excellent

I found the service given by Simply Business to be friendly and efficient.

10:39AM - 27 February 2015
Business
Good

Good cover & cost

10:21AM - 27 February 2015
Landlord
Excellent

quick and simple to use

10:11AM - 27 February 2015
Landlord
Good

Simple and easy

10:08AM - 27 February 2015
Landlord
Good

Good service, but take direct debit far too early.

10:03AM - 27 February 2015
Professional
Excellent

Simple, effective, helpful service. Good Value

10:03AM - 27 February 2015
Professional
Excellent

Excellent service! Highly recommended!!

9:53AM - 27 February 2015
Landlord
Excellent

Quick & easy

8:29AM - 27 February 2015
Professional
Excellent

Great intuitive and quick interface for purchase. Put everything I need in one place.

8:01AM - 27 February 2015
Business
Excellent

Excellent professional service. Would insure with the company again.