Customer reviews

Read open and honest feedback, from the people who know us best.

Independent feedback, provided by Feefo

We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That’s fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

8:34AM - 19 September 2014
Landlord
Good

Quick simple and easy.

7:57AM - 19 September 2014
Business
Excellent

i was pleased to receive a call after looking at their quotes online, which meant I could ask any questions I had and get more information on the quotes.

7:40AM - 19 September 2014
Professional
Excellent

All done smouthly and without fuss or delay.

7:08AM - 19 September 2014
Business
Good

Very efficient service thank you

7:08AM - 19 September 2014
Landlord
Excellent

Canot believe the simple and efficient way i set up my insurance. The "recomend a friend" gave me effectively a further discount making the price extremely competitive .... couldn't be better. Thanks for the experience

6:55AM - 19 September 2014
Tradesman
Excellent

Excellent communication and dealt with my business insurance very efficiently.

6:48AM - 19 September 2014
Professional
Excellent

Simply Business managed to beat my previous insurer's renewal quote by a large margin on a like for like quote.

The representative I spoke to listened to my needs and offered me several quotes, with payment options. Upon receiving the policy documents, I was surprised to notice that in one case the amount insured was in excess of my previous insurer - well done!

I would recommend anyone give Simply Business a go for their Business Insurance.

6:34AM - 19 September 2014
Landlord
Excellent

Everything worked out well and the landlord's insurance worked out cheaper than I'd been quoted by my previous provider. Thanks.

6:23AM - 19 September 2014
Professional
Bad

I am not happy that an automatic agreement was made to continue my insurance without first sending me a new quotation with this years and last years prices and without giving me choice.

6:22AM - 19 September 2014
Landlord
Good

Quick to respond, professional

5:37AM - 19 September 2014
Professional
Good

I have not had to make a claim so I have not experienced their full service. However I like the informative newsletters and style of other communications.

6:45PM - 18 September 2014
Landlord
Excellent

Good price ,dealt with efficiently

6:20PM - 18 September 2014
Business
Good

Very user friendly. Instant result was great. Already recommended to a friend.

5:32PM - 18 September 2014
Tradesman
Excellent

Very good but not tried and tested

2:30PM - 18 September 2014
Business
Good

Very pleasing

2:28PM - 18 September 2014
Landlord
Excellent

I was talking to nice gentleman called Neil Bustim
very helpful and quick, nice to deal with people like him.

2:27PM - 18 September 2014
Business
Excellent

all ok very simple to get quote and all documents downloaded immediately

12:57PM - 18 September 2014
Business
Good

so far so good !

11:41AM - 18 September 2014
Professional
Excellent

Fast efficient and hassle free. Good communication well before due date.

10:21AM - 18 September 2014
Landlord
Good

Happy with the company but not the fact that money is taken now automatically at renewal. I would like the opportunity to see if there is a better deal out there.