Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.Read all our reviews
Very efficient , polite , and inexpensive solution.
Neither the person who referred me to you or myself have received the £25.
Excellent service, very helpful
painless application process and knowledgeable, helpful staff
quick and efficient service, seemed like a large mark up though
Lady who I spoke with was really unhelpfull and actually came across as if she was deliberately been difficult really awkward and unhelpfull . I tried to explain as well that I was taking the policy out for 6 monbths and then was going to cancel and then restart to get it in line with my other policys and she said she wasn't going to let me do that and wouldn't go ahead with the policy , and I had to insist on her speaking to a manager who said she could set up the policy .
Simply Business replied
Sorry to hear about your recent experience. Rest assured, we will investigate this internally and provide feedback to the agent concerned.
Very helpful, perfect service found a policy that suited my business and went to some trouble and effort to check that I had sufficient cover at the right price. Thoroughly recommended.
Hi I have a nice experience with the insurance company. Is the best. Thanks
Good rates and easy process
Very helpful staff who took time to get correct cover for me.
Excellent service, quick and courteous response.
Fast and efficient, the guy who dealt with me was really good
Simple transaction completed without issues
great service, quick but also detailed explanations of differences between policies. Have been using Simply business for both my properties for 3 years now and will continue to do so! very impressed :-)
SB make the process so simple and easy. They send perfect reminders at just the right time and it's easy to compare new quotes. I used to forget about renewing my landlords insurance before I switched to using SB and since then my cover ha ms been seamless with minimal effort. Excellent and I'd highly recommend them to every landlord.
When I called the service was good, i didn't like the cold calling before the insurance expired, it always came at an inconvenient time.
I found them accomodating, helpful and easy to use. My documents were through by email within moments and I love the link for Proof of Insurance that I was able to send to my clients
Service is great, very efficient, friendly and helpful
Simply to acces, easy to use