Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.Read all our reviews
Simply Business sent me a reminder of the insurance due, which was marvellous because I had forgotten about it.
I have always found the service provided by Simply Business to be quick and efficient. Your rates are highly competitive, too.
I would like to make a plea for those of us who are based in broadband NOT SPOTS. Please consider sending documents by post and not limiting your communications to the internet.
Customer support was brill
Very helpful and informative
Up to a point , I have pointed out on several occasions that their Site Security Certificate is for another site and my security settings do not allow me to view my insurance areas on line. As yet after several months nothing has been done !
Although I have not had to make a claim, so I don't know what the service will be like in that situation, I have found the service to be good with no problems.
Great service which gave me the exact product i required
Quick + easy
Please don't call as many times as you did. Once is enough. Don't have someone else call back three times after I've taken out a policy to see if I'm interested in taking out a policy. Really helpful taking out the policy, but boy oh boy did you call me a lot.
Hassle free and fast service
Effective service and cover,
Excellent service even though ultimately they couldn't insure me for what I was looking for.
Fine very good service
Competitive price. Great service
Helpful and pleasant
I would have put excellent but taking my money without prior warning for the next year has left me in trouble with my bank.
They are friendly, very efficient and best of all make it easy for you.
Thank you for providing a good price for an annual coverage.
Seems pretty efficient and cost effective
Very hapy with service