General business articles and news
Running a small business in the UK is a challenge. Business owners need to be knowledgeable in a range of areas, from employee relations to tax rules, and from customer care to product development. This section is here to help you run your business effectively.
The importance of customer care
Customer care is at the heart of every successful business. As a business owner, you should be constantly striving to offer a faultless experience to those individuals. So how can you make sure that you are providing your customers with the very best possible service?
In this podcast, Jason Stockwood talkes about the importance of good customer care. Listen to the podcast or read the podcast on this page.
Articles & News
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Videos & Podcasts
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Get free business help from Goldman Sachs
Josh Hall | 6 May 2013Goldman Sachs might not seem to be the best friend of small business, but a new programme launched by the investment bank aims to transfer new skills and knowledge to the UK's SMEs.
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Free alternatives to essential business software
Josh Hall | 16 Apr 2013A third of the UK's small businesses are using illegal, unlicensed software. We run down some of the best free alternatives.
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Product safety: six steps for complying with the law
Richard Manley | 15 Apr 2013Steps to help you comply with your legal responsibilities regarding consumer protection and product safety.
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Pubs, restaurants to be hit by 'late night levy'
Josh Hall | 10 Apr 2013Pubs, bars, and restaurants across the country are set to be charged extra levies for late night licenses.
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Top tips for running a successful Google Hangout
Jade Wimbledon | 3 Apr 2013Follow our top tips for running a successful live Google Hangout.
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Avoiding construction sector late payment
Josh Hall | 26 Mar 2013The average builder in Scotland is owed £90,000 in overdue invoices. Read our guide to help you avoid late payment.
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Budget 2013 - What to expect
Josh Hall | 19 Mar 2013Tomorrow the Chancellor will deliver his annual Budget statement.
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Facebook's new timeline and what it means for your business
David Buxton | 15 Mar 2013Facebook is about to launch a new version of its timeline feature. How will it affect your business?
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Productivity tips and tools - A roundup
By Josh Hall | 17 May 2012We want to help you make the most of your time – so we have compiled a series of tips, guides, and interactive graphics to help boost your productivity.
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The Simply Business Productivity Series
By Jasper Martens/ Hannah Smith | 3 May 2012Increasing productivity is a challenge - that's why we've put together a series of tools and resources.
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Top tips to start exporting
By Josh Hall | 2 April 2012Exporting has long been a popular expansion strategy, but it can be a daunting thing to begin. We have compiled some top tips to help you explore new markets.
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Britain's best small business stories: Owl Wise
Jade Wimbledon | 17 Jan 2013We filmed a video interview with the owner of Owl Wise, Phil Eckett, and met some of the beautiful birds in his care.



