Public liability insurance

Get tailored quotes in 7 minutes

  • get liability insurance quotes online in just 7 minutes
  • compare quotes from up to 15 specialised business insurance providers
  • get covered and all your documents the same day
  • £57 million in claims paid out in 2025**
Woman in a sequin dress standing next to a female baker
Allianz, AIG, Axa, Churchill, Covea, Hiscox and Zurich logos
Feefo star rating bar

What is public liability insurance?

Public liability insurance protects your business if a client or member of the public is injured, becomes ill, or their property is damaged because of your work. It can pay legal fees and compensation up to your policy limit.

Why choose Simply Business?

We help business owners to choose the right cover by allowing them to compare quotes from leading insurers in one place.

  • highly rated: 4.6/5 on Feefo based on 40k reviews
  • claims paid in 24 hours for over 95% of settled claims**
  • UK-based team of insurance experts available online and on the phone

Why do I need public liability insurance?

If you work around customers or the public, accidents can happen on your premises or off site. A claim could be costly. Public liability insurance helps cover those costs so you don’t have to.

  • available as a standalone cover or part of business insurance
  • make changes to your policy with no admin fee, so you can rest assured that your cover keeps up with the changing shape of your business*

What does public liability insurance cover?

Public liability insurance typically covers you for accidents on your premises or off site. This could be a customer tripping over your toolbox or damaging someone’s dress during wedding day hairstyling.

It’s important to review a public liability insurance quote carefully and check if your insurer covers you for the risks you face. For example, some insurers won’t cover accidents caused by your products.

Keep in mind, accidents caused by your employees will only be covered if you have employers’ liability insurance in place too.

Examples of what’s not included

  • injury to staff without employers’ liability insurance in place
  • professional mistakes, like negligent advice, causing financial loss
  • damage to your own tools, stock, or premises
  • deliberate or unlawful acts
  • known defects or issues you did not disclose when buying cover

How much does public liability insurance cost?

There’s no standard price. Your premium depends on your trade, activities, claims history, location, and the cover limit you choose. Common cover limits are £1 million, £2 million, £5 million, and £10 million. Higher‑risk work, higher footfall, or higher limits usually cost more.

Find out how much you’ll pay by completing an insurance comparison from a range of trusted insurers

Public liability insurance quotes from £5.76 per month

Real public liability insurance quote examples

Cleaner (Manchester)

Axa insurance
  • cost: £7.21/month (£86.49/year)
  • business profile: less than 1 year experience, sole trader, no employees, working as a local domestic cleaner only in residential properties.
  • included cover: public liability (£1,000,000 limit)

Barber (Edinburgh)

Covea insurance
  • cost:  £11.46/month (£100.08/year)
  • business profile: 2–3 years’ experience, sole trader, no employees, working as a barber who rents a chair in a barber shop (but doesn’t own the shop).
  • included cover: public liability (£1,000,000 limit) and £1,000 tools cover

How it works

  1. Answer our questions and pick what goes into your policy – only pay for what you need.
  2. Get prices from a range of insurers – choose the best fit for you.
  3. Buy online or over the phone – documents arrive the same day.

Who needs public liability insurance?

You may want to consider public liability insurance if you deal with the public, visit clients, or work at customer sites. Common trades include:

Find your trade from 1,000+ options when you run a quote.

Female insurance expert

Talk to an expert

Our team of UK-based insurance experts are here to help.

Call our team: 0333 043 8527

Mon
Tues
Weds
Thurs
Fri
Sat

09.00am – 05.30pm
09.00am – 05.30pm
09.00am – 05.30pm
09.30am – 05.30pm
09.00am – 05.30pm
09.00am – 02.00pm

Monitor with a clock on the right hand side

Online

Contact us on our website whenever suits you

Smart phone with a speech bubble

Phone

Call our insurance experts during office hours (calls are charged at a local rate)

Clipboard with a question mark on the right side

FAQs

Find answers to common insurance questions

How do claims work?

If the unexpected happens, having public liability insurance can help save your company thousands of pounds.

£57 million in claims paid out in 2025

To make a claim, these are the key steps in the process:

  1. Contact the claims team: report what’s happened as soon as you can, either online or by phone.
  2. Fill in the gaps: a dedicated claims handler will work closely with you to understand the details of your claim.
  3. Claim is reviewed: your claim will be reviewed, and you can track its progress through an online claims portal.
  4. Decision: with all the details provided, your claim will be reviewed and a decision and any options will be given.

A UK-based claims helpline is available 24/7 from specialist claims partner, Sedgwick. These steps are an overview of the main stages of the claims process and do not reflect all the details of the claims process.  Find out more about the claims process.

FAQs about public liability insurance

This is a key cover for most SME businesses – our comprehensive FAQs answer some of the most popular questions about public liability insurance.

Many small businesses choose £1 million or £2 million. Some contracts, especially in the public sector, may require £5 million or £10 million.

It varies by trade, activities, claims history, location, and your chosen limit. You can get quotes online in minutes.

No. Employers’ liability may be required by law if you have staff, but public liability is optional.

Business insurance is usually an allowable expense for tax. Keep your policy documents and receipts for HMRC.

If an employee causes injury or damage then it can be covered by your public liability insurance, but only if you’ve listed employees on your policy. Employers’ liability cover will automatically be added if you declare employees when building your Simply Business policy.

Public liability covers claims from members of the public. Employers’ liability covers employee claims.

Simply Business customers get a certificate of insurance included as part of your documents when you buy a policy. 


Greg Caswell-Smith is an Insurance Product Manager at Simply Business with over a decade of experience across Sales, Underwriting, and Product Management. He specialises in translating complex underwriting requirements into seamless customer journeys, ensuring insurance products work intuitively for the people who need them. Connect with Greg on LinkedIn.

Page last updated: