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Claims paid in 24 hours

For 80% of settled claims

What's on this page

  • Why is insurance important?
  • What does it cover?
  • How much does it cost?
  • How do claims work?
  • FAQs
  • Helpful articles

Insurance for supermarkets – why is it important?

From managing stock to looking after staff, it’s crucial that supermarket owners arrange the right level of cover to protect their business. If a claim came up, would you have the funds to handle it? By combining covers, you can protect your business against the specific challenges you face.

  • supermarket insurance online, from quote to claim
  • optional personal accident cover for your own injuries, or anyone on the policy
  • public and product liability between £1 million and £10 million

Start your quote

What does supermarket insurance cover?

Most businesses usually start with public liability insurance when building a policy. It protects your business against injury, illness, and property damage claims from members of the public. Beyond that, you can tailor your policy to cover the different risks your business faces.

Public liability insurance

In case your business and products cause an injury or property damage.

What’s typically covered by supermarket public liability insurance?

Claims against your business for:

  • damage to someone else’s property while you’re working, or because of your work
  • injury to someone as a result of your work
  • accidental injuries caused by your employees at work

For example:

  • you’re with a client and you accidentally spill coffee onto their designer handbag, causing a permanent stain
  • your client trips over your laptop charger cable while you’re setting up for an appointment, breaking their wrist
  • <span style='font-size: undefined;'>your employee damages a neighbouring business’s property while bringing equipment into your premises</span>

**If you do employ anyone, you’re usually required by law to have employers’ liability insurance too.**

Read more about public liability insurance

Employers’ liability insurance

In case anyone gets ill or injured while working for your supermarket.

What’s typically covered by employers’ liability insurance?

Claims against your business for:

  • an injury to someone you employ, including contractors and temps, that happens as a result of working for you
  • a member of staff (including casual workers) falling ill due to your business

**Employers’ liability insurance is required by law if you have people working for you. Without it, you could be fined up to £2,500 a day for each employee.**

For example:

  • one of your employees falls down some stairs in your business premises, and makes a claim against you for chronic shoulder pain
  • a temporary employee traps their hand in a door at your premises, causing several fractures
  • a member of staff trips on a ledge on their way to a meeting, injuring their hip

Contents insurance

In case something happens to your fixtures, fittings, or operational equipment.

What’s typically covered by business contents insurance?

Claims against your business for:

  • cover for your contents, such as furniture, caused by fire, flood, theft, or vandalism
  • damage to equipment used to run your business

For example:

  • a faulty toaster causes a fire in your office kitchen, badly damaging the oven and microwave
  • a three-piece sofa suite is ripped by vandals and needs replacing
  • thieves break into your office and steal three tablets used by your sales team

Read more about business contents insurance

Business legal insurance

In case you’re hit with legal expenses connected to your supermarket.

Claims against your business for:

  • costs and expenses for disputes relating to debt recovery, including judgement enforcement
  • disputes with debt collectors, or any party who takes legal action against you, as a result of identity theft
  • costs and expenses for contractual disputes arising from an agreement

For example:

  • one of your clients isn’t happy with your work and believes you haven’t met the contractual requirements
  • someone gets access to your company’s bank details and uses them to buy goods and services
  • your client is disputing a contract they had with you on the provision of a service

Read more about business legal insurance

Stock insurance

In case something happens to your products and consumables.

What’s typically covered by stock insurance?

Claims against your business for:

  • loss of stock, and theft or malicious damage to your stock
  • damage or destruction to stock caused by fire or flood
  • the essentials you keep as stock – the items you need to sell to operate

For example :

  • flooding in your storage unit destroys your stock
  • you make a big Christmas packaging order that’s stolen while you’re speaking with a supplier
  • someone drives into your shop, smashing the windows and destroying a week’s worth of stock

Read more about stock insurance

Buildings insurance

In case something happens to your business premises.

What’s typically covered by business building insurance?

Claims against your business for:

  • damage to the structure of your building if there’s been a fire, flood, or vandalism
  • contents, fittings, and equipment if they’re damaged by an event like a fire or flood
  • repair and rebuild costs

For example:

  • your shop’s wooden floor is damaged during a flood and needs replacing
  • your employee damages an interior wall installing new equipment, as well as a glass door
  • after a pipe bursts, you need to spend lots of money replacing flooring

Read more about business buildings insurance

Excess insurance

In case you need to make a claim on your insurance policy.

What's typically covered by excess insurance?

Claims made by you for:

  • when you make a claim on a cover included in your business insurance policy, you won’t need to pay excess

For example :

  • after a heavy storm you need to make a claim on your building cover – you don’t have to pay the £250 excess thanks to your excess insurance
  • a leak in the bathroom causes a guest to slip and injure themselves and thanks to excess cover, there’s no excess to pay on the claim
  • a tenant’s suitcase scratches the wooden flooring in your hallway – you won't have to pay any excess on your accidental damage claim

This content has been created for general information purposes. Make sure you have the right level of business insurance by checking your policy documentation for details. Read our full Terms and Conditions

How much does supermarket insurance cost?

Find out how much you’ll pay by comparing prices from a range of trusted insurers. You choose what goes into your policy, so you only pay for what you need.

Prices start from £3.19 per month

Get your quotes in 7 minutes – prices are guaranteed for 30 days.

Get your tailored quotes in 7 minutes

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10% of our customers paid up to £38.32 a year for a public liability insurance policy between 1st April 2023 - 30th June 2023. Equivalent to £3.19 per month based on a monthly cost when paying for the policy in one annual payment. Paying monthly is usually more expensive as you'll pay interest. Most customers pay more than this but some pay less.

What kind of excess should I expect?

An excess is an amount you pay towards any claim you make on your insurance. For example, if your excess is £250 and you make a claim worth £1000, your payout will be a maximum of £750.

Insurance cover

Lowest excess

Highest excess

Public liability

No excess

£750

Employers' liability

No excess

No excess

Contents

£200

£4,000

Stock

£200

£4,000

Main building

£200

£400

The figures above are for guidance only and any excess applying to your quote may differ. You’ll get a breakdown of the excesses for each quote when you compare with us.

How it works

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    Only pay for what you need

  • Get prices from a range of insurers

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Our team of UK-based insurance experts are here to help, Mon 09.00am - 05.30pm, Tues 09.00am - 05.30pm, Weds 09.00am - 05.30pm, Thurs 09.30am - 05.30pm, Fri 09.00am - 05.30pm, Sat 09.00am - 02.00pm

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FAQs

Find answers to common insurance questions

How do insurance claims work for supermarkets?

Unlike price comparison websites, we take the hassle out of claims for you. We know how important it is to get your business back on track quickly – and with a minimum of fuss. That’s why you get access to your dedicated claims team any time, day or night. Call them on 0333 207 0560 or claim online. They’ll do their best to be fair and supportive.

£39 million in claims paid out in 2022

Paying 80% of settled claims within 24 hours in 2022

The figure above is rounded across our range of products. Our claims process may vary for different products and operates on a ‘claim by claim’ basis.

Chosen by 900,000 small businesses and landlords

We started out as a team of 5 back in 2005. We’ve grown since then with 900,000 customers across 1,500 trades now trusting us to provide their insurance.

  • Compare and buy in minutes

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  • Rated 4.7/5

    Based on 39,755 reviews

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Supermarket insurance FAQs

Whether you’re new to buying business insurance or you’ve been trading for a while, here are the answers to some commonly asked questions about insurance for off licences. You can also check out our business insurance FAQs.

  • Yes. You may start offering additional services that require you to use different skills or carry out different tasks. If you find yourself in this situation, it’s important to give us a call on 0333 0146 683 to update your policy before you take on this new work.

    If you don’t have the correct type of cover in place for the work you do, you may be unable to claim on your policy if something goes wrong.

  • Each insurer looks at CCJs and IVAs differently – some apply stricter rules than others, but having a CCJ or IVA doesn’t necessarily mean you won’t be able to buy insurance.

  • You can choose the payment type that suits your business and cash flow best. Some customers prefer to pay in one go, while others prefer to pay a regular monthly amount, like you do with lots of other bills. Simply Business offer three ways to pay for your policy:

    • one-off credit or debit card payment
    • BACS payment
    • Direct Debit

    If you choose to pay by Direct Debit, our credit provider, Premium Credit, pays Simply Business the full amount for your policy up front. You then repay Premium Credit in 10 monthly installments.

  • This will depend on whether you have employers’ liability insurance in place. Public liability insurance is designed to protect your business against the consequences of legal action brought by members of the public for injuries or damage to their belongings. But when it comes to your employees causing injury or damage, this protection only activates if you also have employers’ liability insurance.

    If you employ people, you’re required by law to have employers’ liability insurance.

    There’s one exception here. Family businesses that aren’t incorporated as a limited company are not legally required to have employers’ liability insurance. The government defines a “family business” as one where all your employees are closely related to you (as a spouse, civil partner, sibling, child, parent, grandparent, grandchild, step-parent, stepchild or half-sibling). So if you run an unincorporated family business and you choose not to get employers’ liability insurance, it’s important to know that your public liability insurance wouldn’t cover you against damage or injury caused by your team.

We create this content for general information purposes and it should not be taken as advice. Always check policy documentation for details and seek professional advice. Read our full Terms and Conditions

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