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Customer reviews

Read open and honest feedback, from the people who know us best.

feefo platinum trusted service.
Rated 4.7/5

Rated by 39,755 customer reviews

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“Very easy to find the best insurance for what I needed.”

– Brendan in York

Independent feedback, provided by Feefo

We're serious about taking your feedback on board. In fact, we've written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.

Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.

Want to leave feedback, but not on Feefo? That's fine – please drop a few words to our customer service team, or get in contact on our social channels.

Read all our reviews

What are people saying?

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Keithly Mills

3 days ago

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Jon Sharples

6 days ago

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Vaughn Rice

12 days ago

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Paul Watson

13 days ago

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Trusted Customer

13 days ago

Flawless to date - one hopes I never need to use the claims.Thanks
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Trusted Customer

19 days ago

Cheaper with good packaging
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Trusted Customer

20 days ago

I spoke to a well-informed insurance representative who had good command of English language and good communication skills. I bought the insurance.
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Ruth Rennick

20 days ago

I couldn’t find what I needed online so I called. Call was answered quickly and my confusion was sorted and the correct product purchased.
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Emma Louise Sharkey

20 days ago

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Thomas Tuck

23 days ago

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Trusted Customer

23 days ago

Good service. I needed insurance and I received that within minutes. I can now go and trade without concerns about my insurance for public liability
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Sheila Swindale

24 days ago

Excellent. Very instructive and helpful.
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Ian Warren

24 days ago

We were very happy to have received our quote so quickly through Simply Business, and very competitive too.
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Victoria Wilkinson

28 days ago

Fantastic, excellent customer service, professional and thorough, have me confidence I am insured correctly, sufficiently and was able to answer my questions.
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Paul Holland

1 month ago

Class
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Trusted Customer

1 month ago

It was good
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Trusted Customer

1 month ago

A bit pushy but the right product at a very reasonable price point.
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Ryan Alcide

1 month ago

Great
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Trusted Customer

1 month ago

very easy and efficient from start to finish
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Trusted Customer

1 month ago

I’m happy, have a good Public entrance, very correct

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Address

6th Floor99 Gresham StreetLondonEC2V 7NG

Northampton 900900 Pavilion DriveNorthamptonNN4 7RG

© Copyright 2024 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.