Read open and honest feedback, from the people who know us best.
We’re serious about taking your feedback on board. In fact, we’ve written up the Simply Business Manifesto, based on the thoughts and concerns of our customers. Your experiences are very important, as they help us get better, month on month.
Our feedback is pulled together by Feefo, the independent business review magicians. Good, bad or downright on the fence, your opinions are publicly displayed on their site, and used to calculate our customer service score.Read all our reviews
they were quick to get my paperwork to me so I could continue to work
Really prompt and efficient service all done on line
The cover was cherry picked for our needs, a very easy process, nice people to talk to, quick and pain free(apart from having to pay lol).
Service good & they called back as requested at correct time. Pleasant & helpful. Sold the product I was looking for at a competitive online price.
Easy to use and good pricing
Superb service and instant correspondence via email.
Easy to purchase and yes I would recommend to any friends
Quick and easy to do. Got what I wanted for a good price.
Quick and simple to apply online. Girl who rang and did phone check was really nice and efficient. Would definitely recommend.
Fast and very efficient. Would recommend.
Setting up the insurance plan was nice and simple. Insurance certificate was there straight away.
Simply Easy, got a quote from various online compare websites and simply was the cheapest and very straight forward
I cancel my insurance and i still charge me for it
Simply Business replied
Thank you for your Feedback. I apologise you have had a negative experience with our Automatic Renewal Process.
I have checked your account and can see that you have spoken to one of our Service Agents earlier today and they have processed the cancellation of your policy.
The money has been refunded back the the account that we originally took payment for the policy from, and will show back there in 3-5 working days.
Again I apologise for any inconvenience that may have been caused by this.
Do not hesitate to contact me should you wish to discuss this matter further.
Very easy to apply for insurance, straightforward and clear instrucitons
Always very helpful and efficient
Good price, easy access to documents, no issues whatsoever
Great service - quick, helpful and cost effective
Regularly find the policy I want at a good price