Find out how to cancel an insurance policy, what's meant by the cooling off period, fees involved in cancelling, and the circumstances in which you might be due a refund.
If you need to cancel your policy with us, give us a call on 0333 014 6683.
This is the 14-day period after the start date on your insurance policy. For more information, you can read our terms of business.
If you need to cancel your insurance policy, you may need to pay a cancellation fee. The cost will depend on a range of factors. To discuss your policy or to cancel, you can call us on 0333 014 6683.
Providing you haven’t made any claims during the term of your policy and there haven’t been any incidents you could have claimed for, you’ll receive a partial refund based on the length of time you’ve been covered.
We’ll email you a cancellation notice once your policy has been cancelled.
You’ll need the policyholder’s authorisation to amend or cancel their policy. They should email or phone us directly. Please contact us on 0333 014 6683.
We've got a team of UK-based experts ready to help. You can give them a call on 0333 014 6683
Mon 09.00am - 05.30pm, Tues 09.00am - 05.30pm, Weds 09.00am - 05.30pm, Thurs 09.30am - 05.30pm, Fri 09.00am - 05.30pm, Sat 09.00am - 02.00pm
Or use the contact form on the website whenever suits you and one of our team will get back to you as soon as possible.
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