Flexible working policy template

Flexible working represents a major shift in the way businesses operate – and it’s important that firms of every size know how to manage it.

Every eligible employee is legally entitled to make a request for flexible working. As your business grows, it’s likely that you’ll be faced with such requests, so it’s important you have a clear flexible working policy in place.

Flexible working policy template - free PDF or Word download

Sign up for our special content and email newsletters to access these documents. Once you’ve filled that in you can select whether you want your template as a PDF or a Word document and it will be with you in moments.

Why use a Clarkslegal template?

Although you have a number of legal requirements, you might not have a team of lawyers on hand to help you meet them.

That’s why Clarkslegal have created customisable legal templates to help make sure you have the legal assistance you need.

What is flexible working?

Flexible working describes an arrangement that fits the personal needs of an individual employee. Employees’ needs can be varied, with childcare a common example – but flexible working is not restricted to parents or carers. A flexible working arrangement might involve working from home or another location, working part-time, or introducing flexibility to start and finish times.

Every employee has the right to request a flexible working arrangement, provided they have worked for the same employer for at least 26 weeks.

Does my business have to offer flexible working?

Employers are legally obliged to deal with requests for flexible working in a “reasonable manner.” If you fail to do so, you may be taken to an employment tribunal.

However, you’re entitled to refuse an application for a flexible working arrangement if there’s a reasonable business reason for doing so, and it meets legal tests.

Acas have published guidance on handling flexible working requests in the required reasonable manner. You can read the short document here.

What does the flexible working policy include?

Our free customisable and downloadable flexible working policy outlines a detailed procedure. It includes:

  • An outline of the different potential forms of flexible working arrangement
  • Details of the statutory entitlement to request flexible working
  • Information on how to make a formal request for flexible working, and the details required from the employee
  • Information on how to make an informal request, for employees who are not yet eligible to make a formal one
  • Details of the meeting that will be held between the employee and their line manager to discuss the request
  • Information on what happens once the request has been considered, including assurance that notice will be given in writing within the statutory timeframe
  • The grounds on which the business might refuse a request for flexible working
  • Information on how you will approach competing requests
  • Details of the appeals process in the event that the employee is not satisfied with your decision

Click to download a PDF of the flexible working policy template.

If you would like to make changes and don’t have Adobe Acrobat, you can also download our flexible working policy in Word format.

The attached document has been produced by Clarkslegal so we can’t take responsibility for its contents. We’d recommend you take professional advice before making any important decisions based on its contents.

Ready to set up your cover?

As one of the UK’s biggest business insurance providers, we specialise in public liability insurance and protect more trades than anybody else. Why not take a look now and build a quick, tailored quote?

Start your quote