Property manager insurance
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Rated 4.7/5
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Claims paid in 24 hours
For 80% of settled claims
Property management company insurance – why is it important?
From slips, trips, and falls during a client visit, to a legal claim or laptop theft, unexpected incidents can threaten the business you’ve worked hard to build. Property management involves close contact with members of the public, clients, and often employees, so specific insurance for common risks can be a backstop, letting you focus on your clients and services.
- rated 4.7/5 based on 39K+ public liability customer reviews
- optional personal accident cover, in case an injury stops you working
- cover for your employees, plus professional indemnity, legal costs, and more
Insurance for property managers – what’s covered?
Property management insurance companies – like the brands on our panel – often start with public liability insurance for third party injuries and accidents, plus professional indemnity cover for mistakes in your work which cost others money to fix. From there, you can add employers’ liability insurance for your team, along with specific cover for your equipment, legal costs, and personal accidents.
Public liability insurance
In case your business and products cause an injury or property damage.
Employers’ liability insurance
In case anyone gets ill or injured because of working for you.
Professional indemnity insurance
In case there’s a claim for loss-causing errors or issues with your work.
Business and office equipment insurance
In case something happens to the equipment you rely on.
Legal expenses insurance
In case you face legal costs in connection with your management company.
Personal accident insurance
In case anyone you’ve covered is accidentally injured, at work or elsewhere.
Public liability insurance
In case your business and products cause an injury or property damage.
What’s typically covered by public liability insurance?
Claims against your business for:
- damage to someone’s property, caused by your property management company
- an injury or illness caused by your business activities or products
- accidental damage or injuries caused by your employees
For example:
- while visiting your office a client trips down a step, breaking their ankle
- you knock a tenant’s laptop off a hallway shelf while visiting, damaging the screen
**If you do employ anyone, you’re usually required by law to have employers’ liability insurance too.**
Read more about public liability insurance
Employers’ liability insurance
In case anyone gets ill or injured because of working for you.
What’s typically covered by employers’ liability insurance?
Claims against your business for:
- an injury or illness that happens as a result of working for you (including temps and casual workers)
**Employers’ liability insurance is required by law if you have people working for you. Without it, you could be fined up to £2,500 a day for each employee.**
For example:
- your office manager slips on your reception area’s wet floor, spraining her ankle
- one of your employees falls down your office steps, fracturing their arm
Professional indemnity insurance
In case there’s a claim for loss-causing errors or issues with your work.
What’s typically covered by professional indemnity insurance?
Claims against your property management company for professional negligence or a loss-causing breach of contract. This can include:
- advice which turns out to be incorrect
- mistakes in your work that cost others money to fix
For example:
- a tenant claims you’ve made a mistake, leading to their eviction
- an employee sends an email containing sensitive information to the wrong person, causing your client to lose money on a letting
Read more about professional indemnity insurance
Business and office equipment insurance
In case something happens to the equipment you rely on.
What’s typically covered by business and office equipment insurance?
- accidental damage to the equipment you use to run the business
For example:
- three new laptops are stolen from your office during an overnight break-in
- flooding causes damage to your office furniture and machinery, including a photocopier and alarm system
Read more about business equipment insurance
Legal expenses insurance
In case you face legal costs in connection with your management company.
What’s typically covered by legal expenses insurance?
- legal costs attributed to your property management company
- property damage, nuisance, or trespass – specifically, the associated legal claims and compensation payouts
- tax and compliance disputes and investigations you need help with
- includes a tax advice helpline, a 24/7 confidential legal helpline, and crisis PR support to help you protect your professional reputation
For example:
- you need to hire legal support when an employee raises an unfair dismissal claim against you
- HMRC begin an investigation into your tax affairs, and you need to pay for legal representation
Read more about legal expenses insurance
Personal accident insurance
In case anyone you’ve covered is accidentally injured, at work or elsewhere.
What’s typically covered by personal accident insurance?
- accidental injury or death at work or elsewhere, for anyone covered on the policy
- lost income, medical costs, and hospitalisation benefit
For example:
- you injure your lower back while playing squash in the evening, and need ongoing hospital and physio treatment
- one of your employees, who you’ve covered on the policy, dislocates their shoulder in a bad fall outside your office
Read more about personal accident insurance
This content has been created for general information purposes. Make sure you have the right level of business insurance by checking your policy documentation for details. Read our full Terms and Conditions
How much does property manager insurance cost?
Find out how much you’ll pay by comparing prices from a range of trusted insurers. You choose what goes into your policy, so you only pay for what you need.
Prices start from £3.49 per month
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*The price is for £1 million of public liability insurance - 10% of customers paid £41.87 or less annually between 1st Oct 2023 - 31st Mar 2024. Equivalent to £3.49/month (and excludes the extra costs for paying monthly). If you complete a quote more types of cover will be available, these all have additional costs.
Example property management insurance quotes, real prices
£16.73 /month
£147.25 /year
Residential property manager managing estate for local landlords
- 1-2 years' experience
- Sole trader
- No employees
- Based in Coventry
Public liability
£2,000,000
Employers’ liability
Not included
Professional indemnity
£50,000
£87.24 /month
£775.49 /year
Property management limited company with one employee
- 5+ years' experience
- Limited company
- 3 employees
- Based in Leeds
Public liability
£5,000,000
Employers' liability
£10,000,000
Professional indemnity
£250,000
How we work out example quotes These examples are real quotes from our online system (created 12/08/2021). They’re based on a range of factors, like employees and location. Your own quote will be based on what you tell us about your business. Prices may go up or down from day to day, so the prices you’re quoted may differ to the ones you see here.
What kind of excess should I expect?
An excess is an amount you pay towards any claim you make on your insurance. For example, if your excess is £250 and you make a claim worth £1000, your payout will be a maximum of £750.
Insurance cover | Lowest excess | Highest excess |
|---|---|---|
Public liability | £100 | £2500 |
Employers' liability | No excess | No excess |
Tools | £60 | £500 |
Business and office equipment | £50 | £750 |
Professional indemnity | No excess | £2500 |
The figures above are for guidance only and any excess applying to your quote may differ. You’ll get a breakdown of the excesses for each quote when you compare with us.
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Unlike price comparison websites, we take the hassle out of claims for you. We know how important it is to get your business back on track quickly – and with a minimum of fuss. That’s why you get access to your dedicated claims team any time, day or night. Call them on 0333 207 0560 or claim online. They’ll do their best to be fair and supportive.
£39 million in claims paid out in 2022
Paying 80% of settled claims within 24 hours in 2022
The figure above is rounded across our range of products. Our claims process may vary for different products and operates on a ‘claim by claim’ basis.
Chosen by 900,000 small businesses and landlords
We started out as a team of 5 back in 2005. We’ve grown since then with 900,000 customers across 1,500 trades now trusting us to provide their insurance.
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Property managers insurance FAQ
Whether you’re new to buying business insurance or you’ve been trading for a while, here are the answers to some commonly asked questions about insurance for property management companies. You can also check out our business insurance FAQs.
Public liability insurance (PLi) isn’t usually required by law, but it can provide valuable cover for accidents and injuries involving your clients, their tenants, and other members of the public. Claims for these kinds of incidents can end up costing tens of thousands of pounds.
Another consideration may be a public liability contractual requirement, for example with a regulatory body you’re accredited with, or in your client’s contract. Make sure you check your obligations carefully.
Professional indemnity insurance is there to cover you if a client suffers a financial loss due to your negligence or a mistake you’ve made in your work. It can be a handy cover for property managers, as you offer a professional service and could be found at fault.
Each insurer looks at CCJs and IVAs differently – some apply stricter rules than others, but having a CCJ or IVA doesn’t necessarily mean you won’t be able to buy insurance.
Yes. You may start offering additional services that require you to use different skills or carry out different tasks. If you find yourself in this situation, it’s important to give us a call on 0333 0146 683 to update your policy before you take on this new work.
If you don’t have the correct type of cover in place for the work you do, you may be unable to claim on your policy if something goes wrong.
This will depend on whether you have employers’ liability insurance in place. Public liability insurance is designed to protect your business against the consequences of legal action brought by members of the public for injuries or damage to their belongings. But when it comes to your employees causing injury or damage, this protection only activates if you also have employers’ liability insurance.
If you employ people, you’re required by law to have employers’ liability insurance.
There’s one exception here. Family businesses that aren’t incorporated as a limited company are not legally required to have employers’ liability insurance. The government defines a “family business” as one where all your employees are closely related to you (as a spouse, civil partner, sibling, child, parent, grandparent, grandchild, step-parent, stepchild or half-sibling). So if you run an unincorporated family business and you choose not to get employers’ liability insurance, it’s important to know that your public liability insurance wouldn’t cover you against damage or injury caused by your team.
We create this content for general information purposes and it should not be taken as advice. Always check policy documentation for details and seek professional advice. Read our full Terms and Conditions
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