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Sunday Times #1 best company

Technical Writer - London

Thanks for your interest, but unfortunately this role is no longer available. For open positions, check out our jobs board. For more on what it’s like to work at Simply Business, pay a visit to our careers hub.

Technology. Award-winning customer service. Bleeding-edge data ability.

Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people.

We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea. It’s a great place to work.

There are currently over 425,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA.

Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

The role

We need a Technical Writer to join us in London (Bank) with a passion for creating Technical Documentation to share knowledge across the business

As a Technical Writer you will:

  • have the ability to create and use visuals models to convey complex ideas in simple terms
  • possess a natural curiosity for tech and learning how it works
  • have basic web development skills
  • be familiar with (and active on) one or more blogging platforms

Responsibilities include:

  • creating and maintaining usable technical documentation
  • collating content for technical documentation from across the Tech Team
  • documenting tests and features & making them more accessible to the business
  • maintaining our tech blog to ensure that we share our knowledge with the wider tech community
  • setting guidelines and upskilling the team as to best practices and processes for documentation
  • helping new starters learn about our business and technology
  • interfacing with a broad cross-section of the business, not just tech, making documentation accessible at many levels.
  • being proactive in suggesting new tools, technologies and ways of working

What we are looking for:

  • strong writing skills
  • commercial experience of constructing and organising API documentation
  • the skill to write clearly, concisely, and precisely (7 c’s of communication)
  • the ability to tailor your delivery based on your audience and subject matter in a way that makes it accessible
  • previous commercial experience as a Tech Writer or similar in a technology company
  • strong people skills to enable you to work collaboratively with teams across the technology team and the whole business
  • experience working with GitHub (or similar version control systems)

What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership or gym subsidy, comprehensive private health cover, extra holiday, or a National Trust pass.

The ‘core’ stuff

Some of these will kick in once you’re confirmed in post, but here’s the summary:

  • a salary that reflects your experience, our pay policy and the market we’re in from your first day, generous annual leave
  • life assurance (financial cover for your family, should the worst happen)
  • a cash plan to reimburse your everyday medical expenses
  • an extra day off if you get married or move house
  • an automatic enrolment pension (employer-matched at 5%)

The fun stuff

Passed probation? Time to pick and mix from things like:

  • a full gym membership
  • private medical insurance
  • extra days annual leave
  • shopping vouchers
  • dental insurance
  • travel insurance

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.


London, Bank

The Simply Business culture is truly unique. And you sort of have to come and spend time with us to appreciate it. So get that application in and we’ll take it from there.

How to Apply

If you are interested in working for us, then please email your application to careers@simplybusiness.co.uk, or uscareers@simplybusiness.com for roles based in the US, quoting the specific job role in the subject line.

Note for recruitment agencies We have an internal team in place for our recruitment needs, so we tend not to use recruitment agencies. If we do not have signed terms of agreement with your company, then we advise against you sending us any speculative candidate profiles. They will not be subject to any terms and conditions, regardless of whether we progress with the candidate.