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Head of Product

Boston, MAProduct ManagementPermanent (Full-Time)Product

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Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

We are looking for a Head of Product who will lead the teams focused on bringing fresh customers through our doors. The Head of Product for Build Market Reach works alongside the Head of Engineering and our marketing and distribution partnership teams to help attract small businesses into using our services to buy their insurance. Your role covers both our market leading UK business and our fast growth US business. This is a unique opportunity for the right person to take our approach to marketing and partnerships to a new level.  

This role is part of the Product Leadership team and is based in the US.

As a Head of Product you will:

  • Serve as a product leader, building, managing and executing a product vision, strategy and roadmap to support the goals and strategies for a product line primed for significant growth and impact on the broader insurance industry.
  • Synthesize and drive product strategy from interactions with business stakeholders, engineers and customers.
  • Create products that satisfy the needs of customers while also constructing scalable, configurable technical solutions that will serve us in the future. 
  • Become a domain expert in your area. Understand and stay current with customer engagement market trends – from latest user authentication techniques to changes in the payments landscape, privacy regulations and simpler ways for customers to manage their accounts.
  • Drive the next set of business and product innovations required to take the product organization to the next level.
  • Manage, build and scale the product organization. Mentor and help the team grow into positions of influence and scale.
  • Partner closely with cross-functional business teams to sell your vision and execute on it.

What kind of person are you?

  • Product managers are all builders at heart - people who like to bring concepts to life that make the world better for our users (customers or internal staff.) To be an excellent Head of Product, you need to be a master of many skills - most of them based on understanding people. So, you need to be a “people person” to love this job. You need to love to solve problems and overcome the many hurdles that will be thrown in your way. You need to care about creating the best possible experience you can for our customers within the time, resources and scope you have. You need to champion simplicity over complexity, performance over features, and customer value over internal wishes. You need to work in partnership with technology, commercial, marketing and operations teams to make products that delight our customers. As a Head of Product, you need to instill these values in those you lead.

Your skills:

  • Business acumen: 
  • Demonstrate superior business judgment based on skills, intuition and experience. 
  • Understand in detail the internal workflow of your domain
  • Understand commercial imperatives of how SB packages and sells policies
  • Know how to balance technical improvements with new business value  

  • Product & Tech skills:
  • You are a systems thinker, who has deep appreciation for the technical opportunities and constraints of our platform, combined with the imagination for how to improve it to enable us to meet commercial goals
  • Proven ability to go from strategic planning to delivery of both innovative initiatives and tactical activities that optimise business value
  • You know how to translate opportunities into great products 
  • Proven ability to lead a multi-faceted programme 
  • Excellent at identifying cross programme dependencies-
  • Proven ability to define and execute a product vision, strategy and roadmap
  • Bring awareness of emerging technologies and suppliers 

  • Leadership skills
  • You inspire others to go beyond what they thought possible. 
  • Great team motivator
  • You treat teams fairly and encourage their development
  • Effective management of your reports
  • Identify learning needs of others
  • Effective performance management 

  • Stakeholder management 
  • Ability to negotiate, inspire and support stakeholders
  • Work alongside key stakeholders; marketing, commercial, operations, and technology 
  • Articulate progress and manage expectations of executive sponsors and business stakeholders
  • You are regarded as the authority in your specialist domain

Your Experience:

  • Extensive experience running product teams 
  • Experience managing staff 
  • Track record of  initiating new programmes, gaining investment, and leading multi-stream programmes 
  • Proven experience in positively Influencing suppliers
  • Experience working with Agile projects at scale, with several different streams and different stakeholders
  • Extensive experience in different collaboration techniques 
  • Creation and execution of a predictable rhythm of rituals for your domain area
What are the benefits?

Here are some of the great benefits and perks that come from being a Simply Business employee:
• A salary that reflects your experience, our pay policy, and the market we’re in from your first day
• Group plan for medical, dental, vision, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on parking and public transit costs
• 25 days of vacation time plus 10 sick days and 10 company holidays
• Annual company trip, regular outings, and volunteer opportunities 
• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more 

Simply Business is an equal opportunity employer. We're committed to welcoming and helping to grow employees within an inclusive & diverse culture. And that commitment starts with our interview process. 

Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!

Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/ 

What's going on with work from home and return to the office?

More and more, people are talking about going back to the workplace and the new normal. At Simply Business, we’re thinking of it as a Better Normal. That means offering our SBers more choice and greater flexibility to work in a way that’s best for their particular job, their teams, and their lives.

We’re shifting to a hybrid working model, so we’ll have employees working virtually and in the office at any given time.

We’re also aware there are times when working together in person is the best way to get things done. We expect our SBers to connect in their hubs (that’s what we call our offices) most likely once every few weeks. That said, there’s no one-size-fits-all solution, so we expect all SBers and their teams will find the operating rhythm that works best for them.

If you’re wondering what it might be like for you at Simply Business, our Talent Acquisition is happy to answer any questions. In fact for them, it’s perfectly normal.

Most of our interviews will still take place over Zoom (however, depending on the role, there may be the opportunity/expectation to meet members of the team in-person).  If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected] Similarly, please email us with any questions or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one above.
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© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.