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Senior Product Manager

London, UKProductPermanent (Full-Time)Customer and Consultant Journeys

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We’re Simply Business

We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 750,000 active insurance policies, we protect builders, bakers, landlords, and more than 1,000 other trades. 

We harness cutting-edge data ability, believe in experimentation, and build our own technology to deliver better experiences for our customers and employees. This means we’re as much a technology company as one that sells insurance. We build, we fail, we learn, we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.  

If Simply Business sounds like the kind of place you’ll thrive, we’d love to hear from you.

Working here as we get back to normal

After working remotely for so long, we have a vision for how our people will work with each other now and in the future.

Every employee should have the choice and flexibility to work in a way that’s best for their job, their team, and their life.

We know that being together in person is usually the best way to get work done, which is why our offices will become ‘hubs’ that we expect our employees to visit every so often. That said, there’s no one-size-fits all solution, so all of our people and teams will find the rhythm that suits them best.

We need a Senior Product Manager to join us in London.

As a member of one of our digital product teams, you will be key to growing your product area and outcomes, by leading a team through experimentally-driven discovery – establishing what the right thing to build is – to implementation and beyond. 

You will be a critical player in shaping how we meet the needs of partners now and in the future - insurance is changing and the way we distribute it is fundamental to that change! You will be responsible for creating the product vision and an actionable plan to lead your team to clear, specific learnings and outcomes.

What you will be doing:

  • Lead a cross-functional team through the full life­cycle of product development, from ideation to delivery to measuring success
  • support, train and development a product manager that reports to you
  • Drive the evolution of our key systems architecture to be more flexible and component-based
  • Understand the end to end insurance journey at SB and apply a partner lens to that understanding
  • Partner closely with cross-functional business teams to test, deliver, and measure your solutions

Finding and managing opportunities, you will:

  • Be a systems thinker who is strong in using continuous discovery experimentation to understand the needs of your customers
  • Challenge the existing approaches and ideas of others, as well as your own
  • Formulate the roadmap for your area, ensuring alignment to strategic priorities
  • Proactively engage stakeholders to keep them abreast of the latest learnings and results
  • Rapidly build knowledge of your domain and assess opportunities
  • Define KPIs to measure the success of your approach and your product
  • Manage relationships with any 3rd parties related to your product
  • Champion Build Measure Learn, creating a culture of innovation and continuous improvement within the product management discipline, especially in discovery methodologies
  • Suggest opportunities to improve Simply Business based on new technologies, competitors/like-minded businesses, future thinking, and more
  • Be comfortable dealing with the technical complexities of the challenge, changing the way we dispute insurance will require a different set of capabilities than we have today, experience of implementing API’s is a big plus

Delivery : you will

  • Work closely with Tech lead and team to plan sprints, releases and coordinate across dependent products and teams
  • Prioritise and set the team direction, creating a sense of urgency and momentum
  • Break down your deliverables into smaller value chunks and iterate through delivery, releasing value early wherever possible
  • Coordinate with key stakeholders to launch features (both externally and internally)In conjunction with the head of product, create the overarching product vision and strategy for Partnerships at SB encompassing at least 2 teams and 1 other PM

Your experience

  • Experience developing and launching complex technical products, including APIs
  • Excellent technical understanding and appreciate for the challenges ‘under the hood’ – we don’t expect you to code, but you understand how your products are technically architected Good experience gathering and analysing customer pains/needs to implement commercially successful solutions
  • Influencing stakeholders with different objectives to align on a common solution
  • Be comfortable working with some of the largest external partners in the world and understand their needs and how they fit with our own objectives.
  • Demonstrable ability to rapidly gain in-depth knowledge of your product’s domain
  • Experience of identifying and solving the needs of customers through innovative use of technology — prioritise scalable solutions over quick-fix solutions
  • You are confident at pitching ideas, speaking to influence, and formulating objectives
  • Understand in detail the internal workflow of your domain, and the data generated from the systems
  • Know how to balance technical improvements with new business value, ensuring a keen focus of value-driven prioritisation
  • A love of collaboration and experience in leading varied groups to swift decisions
  • Excellent critical thinking and decision making skills
  • Comfortable working with ambiguity Experience working with Agile projects
  • Strong bias to action over deliberation
  • Experience in Insurance or Financial Services is not essential, but highly valued
We want to meet you.

At Simply Business, we pride ourselves on having a diverse workforce. Unfortunately, research has shown that some candidates, particularly women and people from other underrepresented groups, are put off applying for a job if they don’t fit every single one of the criteria.

But hiring at Simply Business isn’t a box ticking exercise – we’re much more interested in meeting people who’re excited to work with us. So if this job appeals to you and you think you’d be a good fit, send us your CV. With any luck we’ll be seeing you at interview soon.

Our culture is inclusive and diverse

Our mission is to make Simply Business synonymous with fairness, belonging and inclusivity. We won’t be happy until we’ve created a truly inclusive culture – where every employee, whatever their background, role, or location, feels comfortable being their authentic self at work.

We all have a part to play – to learn more, to do more and to go further – in building this new reality that’ll be befitting of the diversity of the customers we serve. At Simply Business, we’re all in.

What are the benefits?

At Simply Business, our benefits let you balance life and work properly:

flexible parental leave – you can choose to take shared parental leave, plus we offer full pay for the first six months of your maternity leave and four-week fully paid paternity leave, subject to meeting the qualifying criteria
remote working – more of us are currently working remotely than usual, but longer-term you can balance working remotely with working in the office, giving you the opportunity to connect with colleagues
mental health and wellbeing resources – we take your wellbeing seriously, giving you access to counselling (through our Employee Assistance Programme) as well as technology to support your mental health (through the Unmind app)
paid sabbatical – two weeks off when you’ve been here for five years and four weeks off when you’ve been here for 10 years
a dedicated learning platform – including a management and leadership programme – the platform lets you balance both work and life goals

And we compensate you fairly:

• a competitive salary that reflects your experience, our pay policy and the market we’re in from your first day
• the potential to earn an annual bonus based on business performance (those on commission-led roles will be rewarded monthly)
• we match what you put into your pension up to five per cent
• a health cash plan reimburses your everyday medical expenses (with the opportunity to increase the level of your plan in your flexible benefits)
• a generous holiday entitlement of 25 days annual leave, plus bank holidays
life assurance of four times of your basic salary
Smart Health services including unlimited access to a 24/7 virtual GP
• a flexible benefits scheme with an allocated allowance each year to choose from benefits including private medical insurance, dental insurance, travel insurance, up to five days extra holiday, and gym membership

These values are important to us and our people
- Learning
- Empowerment
- Authenticity
- Pioneering
- Simplicity

These all mean something unique to every person at Simply Business, but if you’re thinking about working here, give them some thought. They’re at the heart of our story.

Apply now

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© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.