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Product Manager - New Products

London, UKProduct (UK)Permanent (Full-Time)UK Product

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A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual.  Please bear with us, and rest assured that we're happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone.

Technology. Award-winning customer service. Bleeding-edge data ability. Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people. We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA. Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. We're proud of our inclusive and supportive culture, and we're passionate about creating an environment where everyone's cultural backgrounds, skills, and perspectives are valued. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

Brexit Statement:

Following the UK's exit from the European Union, there are changes to Legal Right to Work legislation that applicants from the EU will need to be aware of.

Before 30th June 2021, EU/EEA/Swiss citizens have a legal right to work in the UK and can provide a passport as evidence of this.  No visa will be required.

From 30th June 2021, EU citizens will be required to provide evidence of settled or pre-settled status in the UK as evidence of right to work.  Without this, EU citizens will require a visa to work in the UK.

We need a Product Manager to join us in London.

As a team we are responsible for driving the discovery and validation of new insurance products, journeys and experiences for our small business and landlord customers. 

As an entrepreneurial Product Manager you’ll be our explorer, our scout, testing which new product lines will gain traction in the market. You’ll be responsible for defining and coordinating the complete end-to-end journey, from acquisition to sale to support. You’ll be comfortable working in ambiguity, but will create an actionable plan to lead the team to clear, specific learnings and outcomes. This is a great opportunity for the right person to drive not only the expansion of new product offerings, but also champion collaborative agile approaches used to identify and assess those offerings quickly.

Responsibilities include:

  • leading a cross-functional team through experimentally-driven discovery – de-risking assumptions each step of the way, and driving learning as a critical outcome
  • iterating an approach for assessing and integrating new insurance products into our existing end-to-end experience (online and offline)
  • understanding how existing and new insurance products are built and what’s required from Simply Business to sell those products
  • partnering closely with cross-functional business teams to test and deliver your solutions
  • driving pace by having a regular decision forum with stakeholders who decide whether to “pivot, persevere, or abandon” your opportunities

You’ll find and manage opportunities by:

  • being a systems thinker, strong in using continuous discovery experimentation to understand the needs of customers and insurance carriers
  • challenging the existing approaches and ideas of others, as well as your own
  • formulating the roadmap for your area, ensuring alignment to strategic priorities
  • proactively engaging stakeholders to keep them abreast of the latest learnings and results
  • rapidly building knowledge of your domain and assessing opportunities
  • defining KPIs to measure the success of your approach and your product
  • managing relationships with any third parties related to your product
  • championing Build Measure Learn, creating a culture of innovation and improvement within the product management discipline, especially in discovery methodologies
  • suggesting opportunities to improve based on new technologies, competitors and like-minded businesses, future thinking, and more

You’ll deliver on our responsibilities by:

  • working closely with the tech lead and team to plan sprints and releases, coordinating across dependent products and teams
  • prioritising and setting the team direction, creating a sense of urgency and momentum
  • breaking down your deliverables into smaller value chunks and iterating through delivery, releasing value early wherever possible
  • coordinating with key stakeholders to launch features (both externally and internally)

We’re looking for:

  • experience developing and launching new complex products
  • the ability to influence stakeholders with different objectives to align on a common solution
  • demonstrable ability to rapidly gain in-depth knowledge of your product’s domain
  • a love of collaboration and experience in leading varied groups to swift decisions
  • good technical understanding – we don’t expect you to code, but you must understand how your products are technically architected and have an understanding of engineering and infrastructure best practices
  • excellent critical thinking and decision making skills
  • experience working with Agile projects
  • strong bias to action over deliberation
  • preferred experience in insurance or financial services
What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership, lifestyle pot, comprehensive private health cover, extra holiday or a National Trust pass. 

The ‘core’ stuff
These are available to all staff from your first day. Here’s the summary:

• a salary that reflects your experience, our pay policy and the market we’re in from your first day
• an automatic enrolment pension (employer-matched at 5%)
• generous holiday entitlement
• life assurance – 4 x your basic salary
• a health cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• unlimited access to 24/7 virtual GP
• bupa nurse healthline
• employee assistance programme (EAP)
• eye care vouchers
• local discounts

The fun stuff
We also have a great deal more to pick and mix from, with things like:

• a full gym membership
• lifestyle pot (a pot of cash to be used against anything you want need: well being, personal development, hobbies or childcare costs)
• private medical insurance
• extra days annual leave (up to 5 days)
• shopping vouchers
• dental insurance
• travel insurance
• merlin pass
• taste card

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering. In practice, these will mean something unique to every  person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

Empowerment
We're trusted to get the right stuff done in the way that suits us best

Authenticity
We respect the uniques skills and perspective that everyone has

Simplicity
If we can make it simpler, we do, and if we can’t then we explain it so everyone can understand

Learning
We’re always learning, developing and improving, and helping others do the same

Pioneering
We lead with purpose and make things happen
Apply now

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6th Floor99 Gresham StreetLondonEC2V 7NG

Sol House29 St Katherine's StreetNorthamptonNN1 2QZ

© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.