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Assistant Insurer Relationship Manager

London, UKCommercial (UK)Permanent (Full-Time)Commercial

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A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual.  Please bear with us, and rest assured that we're happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone.

Technology. Award-winning customer service. Bleeding-edge data ability. Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people. We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA. Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. We're proud of our inclusive and supportive culture, and we're passionate about creating an environment where everyone's cultural backgrounds, skills, and perspectives are valued. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

Brexit Statement:

Following the UK's exit from the European Union, there are changes to Legal Right to Work legislation that applicants from the EU will need to be aware of.

Before 30th June 2021, EU/EEA/Swiss citizens have a legal right to work in the UK and can provide a passport as evidence of this.  No visa will be required.

From 30th June 2021, EU citizens will be required to provide evidence of settled or pre-settled status in the UK as evidence of right to work.  Without this, EU citizens will require a visa to work in the UK.

We need an Assistant Insurer Relationship Manager to join us in London or Northampton. If Northampton based there will be a requirement to travel to London two times per week.

As an Assistant Insurer Relationship Manager you will:

  • play an integral part within the commercial team in the strategic development of the Simply Business proposition for our insurers
  • support the sales, business development and relationship management activities across all insurers
  • build and maintain appropriate relationships with our insurer partners to help us achieve our commercial strategy
  • support negotiations with new and existing insurers, by providing MI, data and other information as necessary to assist in delivering the best financial results for Simply Business 
  • build and maintain relationships within the Simply Business internal stakeholder units to support the commercial team
  • support team strategy in line with Simply Business core measures 
  • take an active role in managing our audit process with our insurers


  • developing, organising, managing and maintaining a computerised insurer database using Simply Business Trello boards
  • creating and producing monthly insurer reports and ad-hoc reports as required – working with key stakeholders to understand how we manage automation and continually evolving our reporting
  • liaising (and meeting) with other company functions necessary to perform duties and aid business and organisational development
  • arranging insurer meetings, booking meeting rooms and arranging insurer entertainment as required
  • working closely with insurer relationship managers on the development of the accounts, identifying issues and opportunities
  • communicating, liaising and negotiating internally and externally
  • building strong and collaborative relationships with other areas of the business
  • deputising for senior insurer relationship managers on their accounts in their absence
  • researching and investigating to enable strategic decision-making by others
  • market research, utilising all tools available and market relationships
  • supporting the launch of new insurers to Simply Business or new insurer products to Simply Business product verticals
  • managing allocated projects liaising with both internal and external partners as required to achieve a successful completion
  • arranging and participating in meetings, conferences, and project team activities
  • developing as a subject matter expert on Simply Business MI, data and analytics 
  • ensuring own compliance with all FCA regulations and to maintain awareness of insurers responsibilities to Simply Business
  • resolution of any day-to-day issues that need insurer interaction  
  • leading the change prioritisation process, collaborating internally/externally to ensure all parties are aligned
  • creating and managing all team communications, including leading on content to enhance the team’s profile within Simply Business
  • leading the weekly commercial meeting of all relevant stakeholders, facilitating interaction, analysing and producing data to promote strategic decision-making

What we’re looking for:

  • assertiveness – confident, self-assured and calm under pressure
  • self-reliant and motivated
  • capable of interacting with multiple levels of contacts in the insurance market
  • ability to build strong relationships, internally and externally 
  • ability to work in a team environment to drive best outcomes
  • insurance product knowledge
  • insurance market knowledge
  • highly organised and capable of delivering personal goals
  • ability to manage one’s own priorities in line with the most pressing business priorities
  • proactivity and demonstrating initiative
What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership, lifestyle pot, comprehensive private health cover, extra holiday or a National Trust pass. 

The ‘core’ stuff
These are available to all staff from your first day. Here’s the summary:

• a salary that reflects your experience, our pay policy and the market we’re in from your first day
• an automatic enrolment pension (employer-matched at 5%)
• generous holiday entitlement
• life assurance – 4 x your basic salary
• a health cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• unlimited access to 24/7 virtual GP
• bupa nurse healthline
• employee assistance programme (EAP)
• eye care vouchers
• local discounts

The fun stuff
We also have a great deal more to pick and mix from, with things like:

• a full gym membership
• lifestyle pot (a pot of cash to be used against anything you want need: well being, personal development, hobbies or childcare costs)
• private medical insurance
• extra days annual leave (up to 5 days)
• shopping vouchers
• dental insurance
• travel insurance
• merlin pass
• taste card

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering. In practice, these will mean something unique to every  person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

We're trusted to get the right stuff done in the way that suits us best

We respect the uniques skills and perspective that everyone has

If we can make it simpler, we do, and if we can’t then we explain it so everyone can understand

We’re always learning, developing and improving, and helping others do the same

We lead with purpose and make things happen
Apply now

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© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.