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Internal Communication Manager

London, UKMarketing (UK)Brand Marketing

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We’re Simply Business

We insure small businesses and enable big dreams – not just for our customers, but for our people and communities too. With over 750,000 active insurance policies, we protect builders, bakers, landlords, and more than 1,000 other trades. 

We harness cutting-edge data ability, believe in experimentation, and build our own technology to deliver better experiences for our customers and employees. This means we’re as much a technology company as one that sells insurance. We build, we fail, we learn, we improve. We’re a B Corp too, which recognises our strong track record of having a positive impact on people, society and the environment.  

If Simply Business sounds like the kind of place you’ll thrive, we’d love to hear from you.

Working here as we get back to normal

After working remotely for so long, we have a vision for how our people will work with each other now and in the future.

Every employee should have the choice and flexibility to work in a way that’s best for their job, their team, and their life.

We know that being together in person is usually the best way to get work done, which is why our offices will become ‘hubs’ that we expect our employees to visit every so often. That said, there’s no one-size-fits all solution, so all of our people and teams will find the rhythm that suits them best.

We need a Internal Communications Manager to join us in our London or Northampton office.

As part of the Brand Marketing team and reporting into the Global Head of Internal Communications and Engagement, you’ll contribute to the internal communications and engagement plan. You’ll support its effective delivery by owning day-to-day creation of a number of internal communications deliverables for key projects.

We’re looking for someone who will:

  • a trusted communications partner to stakeholders across the business, bringing creativity and new ideas for engaging communications
  • comfortable to own and drive internal communication events and initiatives
  • able to provide input into the communication strategy, plans and messaging by ensuring that our UK business successes and updates are shared in a timely and effective way
  • able to evolve and enhance existing internal communications and engagement tools, channels and measurements, and use this to refine content and delivery to maximise reach and impact  
  • can develop a strong network across the business, gaining insight, ideas and feedback that will prove critical to the success of this role

Responsibilities include:

  • Setting the standard for what excellent content and engagement looks like
  • Advising and coaching stakeholder on best communications approach
  • Owning end-to-end delivery of a number of London and Northampton communications
  • Building strong relationships through excellent interpersonal skills and relationship management at various levels in the business as a trusted communications partner
  • Use data, measurement and analytics to inform content decisions and refine plans
  • Be a key contributor to - and custodian of - our award-winning culture through the coordination of internal communication interventions and plans
  • Identify and test new communication ideas that improve engagement 

What we’re looking for:

  • You’ll be an action-orientated communications professional with excellent writing skills who can adopt our tone of voice to deliver clear and effective communications
  • Experience of cutting through complexity to create simple communications will be critical
  • You’ll have good understanding of how communications influences behaviours, and therefore the pros and cons of different channels, tones and methodologies
  • Excellent interpersonal skills and relationship management, enabling you to work with multiple stakeholders across the UK business
  • You’ll be self starter who is independently driven with the ability to work collaboratively and co-create 
Our culture is inclusive and diverse

Our mission is to make Simply Business synonymous with fairness, belonging and inclusivity. We won’t be happy until we’ve created a truly inclusive culture – where every employee, whatever their background, role, or location, feels comfortable being their authentic self at work.

We all have a part to play – to learn more, to do more and to go further – in building this new reality that’ll be befitting of the diversity of the customers we serve. At Simply Business, we’re all in.

What are the benefits?

At Simply Business, our benefits let you balance life and work properly:

flexible parental leave – you can choose to take shared parental leave, plus we offer full pay for the first six months of your maternity leave and four-week fully paid paternity leave, subject to meeting the qualifying criteria
remote working – more of us are currently working remotely than usual, but longer-term you can balance working remotely with working in the office, giving you the opportunity to connect with colleagues
mental health and wellbeing resources – we take your wellbeing seriously, giving you access to counselling (through our Employee Assistance Programme) as well as technology to support your mental health (through the Unmind app)
paid sabbatical – two weeks off when you’ve been here for five years and four weeks off when you’ve been here for 10 years
a dedicated learning platform – including a management and leadership programme – the platform lets you balance both work and life goals

And we compensate you fairly:

• a competitive salary that reflects your experience, our pay policy and the market we’re in from your first day
• the potential to earn an annual bonus based on business performance (those on commission-led roles will be rewarded monthly)
• we match what you put into your pension up to five per cent
• a health cash plan reimburses your everyday medical expenses (with the opportunity to increase the level of your plan in your flexible benefits)
• a generous holiday entitlement of 25 days annual leave, plus bank holidays
life assurance of four times of your basic salary
Smart Health services including unlimited access to a 24/7 virtual GP
• a flexible benefits scheme with an allocated allowance each year to choose from benefits including private medical insurance, dental insurance, travel insurance, up to five days extra holiday, and gym membership

These values are important to us and our people
- Learning
- Empowerment
- Authenticity
- Pioneering
- Simplicity

These all mean something unique to every person at Simply Business, but if you’re thinking about working here, give them some thought. They’re at the heart of our story.

Apply now

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© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.