Telephone iconCall UsTelephone icon0333 0146 683
Our opening hours
Chevron left icon
Current vacancies

Insurance Sales Consultant - Home Based

UKNCCPermanent (Full-Time)Inbound

Apply now
A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual.  Please bear with us, and rest assured that we're happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone.

Technology. Award-winning customer service. Bleeding-edge data ability. Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people. We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA. Talking of offices, ours are bright, airy and geared up for really smart working.

Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. We're proud of our inclusive and supportive culture, and we're passionate about creating an environment where everyone's cultural backgrounds, skills, and perspectives are valued. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

Brexit Statement:

Following the UK's exit from the European Union, there are changes to Legal Right to Work legislation that applicants from the EU will need to be aware of.

Before 30th June 2021, EU/EEA/Swiss citizens have a legal right to work in the UK and can provide a passport as evidence of this.  No visa will be required.

From 30th June 2021, EU citizens will be required to provide evidence of settled or pre-settled status in the UK as evidence of right to work.  Without this, EU citizens will require a visa to work in the UK.


There will be occasions where you can work from home, all you need is a 20mbps internet speed and a workspace free from distractions - we will provide all the necessary equipment. 

We need Insurance Sales Consultants to join our Inbound Team.

To be considered for this opportunity you will need to have extensive experience in selling insurance and previous telephone sales experience.

All you need is a quiet, comfortable workplace with a fibre internet connection – we will provide all the necessary equipment! 

As an Insurance Sales Consultant you will:

  • take inbound sales calls from prospective customers who have generated quotes, either from one of our partners, a comparison website, or directly from our website
  • take inbound renewals calls from existing customers, supporting them in arrange insurance policy renewals 
  • take inbound service calls supporting existing customers with a range of post sales support including policy changes, cancellations and general queries, addressing any customer needs and concerns
  • follow the complete sales, service and renewals processes through to completion, ensuring card payment details and direct debits are completed accurately 
  • adhere to all compliance and quality standards including FCA Regulations and GDPR

We are looking for someone who:

  • is highly motivated by and passionate about sales and service and has solid  experience in both - ideally within business insurance experience
  • is computer literate with the ability to multi-task and use multiple systems at any one time
  • is highly resilient and able to maintain attention to detail and focus whilst working independently 
  • is adaptable, willing to learn and open to change, understanding that processes and products will continually evolve
  • has good active listening skills, and has the ability to recognise and understand different customer needs, treating each customer as an individual 
  • is able to deal with different customer concerns, questions and objections ensuring that all interactions result in a positive experience for the customer regardless of the outcome of the call




What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership or gym subsidy, comprehensive private health cover, extra holiday, or a National Trust pass. 

The ‘core’ stuff
Some of these will kick in once you’re confirmed in post, but here’s the summary:
• a salary that reflects your experience, our pay policy and the market we’re in from your first day, generous annual leave
• life assurance (financial cover for your family, should the worst happen)
• a cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• an automatic enrollment pension (employer-matched at 5%) 

The fun stuff
We also have a great deal more to pick and mix from, with things like:
• a full gym membership
• private medical insurance
• extra days annual leave
• shopping vouchers
• dental insurance
• travel insurance

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering. In practice, these will mean something unique to every  person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

Empowerment
We believe in our people and the positive impact they can have so we enable everyone to stretch themselves

Authenticity
We celebrate diversity, avoid jargon and genuinely care about helping small businesses thrive

Simplicity
We attempt to simplify complex solutions to save our customers time and effort

Learning
We’re never done learning about new possibilities and act to explore them

Pioneering
We’re obsessed with finding new ways to create even better experiences


Apply now

Keep up to date with Simply Business. Subscribe to our monthly newsletter and follow us on social media.

Subscribe to our newsletter

Insurance

Public liability insuranceBusiness insuranceLandlord insuranceTradesman insuranceCharity insuranceNot for profit insuranceRestaurant insuranceCommercial van insuranceInsurers

Address

6th Floor99 Gresham StreetLondonEC2V 7NG

Sol House29 St Katherine's StreetNorthamptonNN1 2QZ

© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.