Licensed Insurance Agents

As a Licensed Insurance Agent, you will:

• Have the ability to develop new business opportunities
• Be capable of overcoming customer objections throughout a sales process
• Ensuring maximum business leads with successful sales techniques
• Deal with internal departments to optimize quality of service, business growth, and customer satisfaction
• Adhere to all compliance and quality standards
• Use relevant systems to update information held on customer accounts
• Respond to emails and handle high volumes of calls and leads relating to new business
• Communicate and liaise with customers using appropriate methods to ensure a good customer journey
• Ensure a smooth process is followed regarding payment of premiums and the issue of documentation
• Effective management of call backs and follow ups
• Respond to and follow up sales enquiries using appropriate methods
• Attend and be present at internal meetings with other company functions as needed

What we are looking for:

• P&C Producer license
• Someone who is passionate about the customer experience
• Be computer literate with the ability to navigate and use multiple systems
• Good active listening skills, with the ability to show acknowledgement to customers
• Be able to adapt one's style to engage with different customers in the right way
• The ability to recognize and understand different customer needs and treat each customer as an individual
• Communicate information on our different products that shows real value to each customer
• Be able to deal with different customer concerns, questions, and objections
• Ensure that all interactions result in a positive experience for the customer regardless of the sale outcome
• A team player who is able to work with others as well as in isolation when required
• Self-motivated with the drive to reach realistic & stretching targets
• Experience in commercial insurance lines or in a complex insurance domain