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Infrastructure Engineer

London, UKTechnologyFull-TimeSystems

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Technology. Award-winning customer service. Bleeding-edge data ability.

Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people.

We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA.

Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working  life that helps us thrive, not stick. Join us and you’ll be part of our journey  to creating something even better, for our customers and ourselves.

We need a Infrastructure Engineer to join us in London office.

The BizOps team is responsible for:
- Managing and maintaining an international multi-site IT Infrastructure which is predominantly based around PasS and SaaS technologies.
- The project delivery and deployment of services, applications and technologies to support and improve the business.
- Using BML and Agile working to enhance and automate new and existing platforms across the business as it scales.

As a Infrastructure Engineer you will:

  • be a hands-on engineer with great judgement, who can design and implement systems infrastructure that’s usable, scalable and reproducible
  • have the ability to work autonomously, in a team and with the wider business
  • really care about doing things right, with meticulous attention-to-detail
  • create amazingly useful and intuitive solutions that drive self-service, in a collaborative way
  • use scripting and automation to drive self service, process automation, implementation and security
  • have a natural desire to learn and improve your abilities
  • enjoy working hard, while still having fun in and out of the office

Responsibilities include:

  • maintaining, administering and supporting the core infrastructure and BizOps infrastructure team
  • delivering small to medium projects while sticking to the project delivery timelines
  • finding areas for automation and continuous improvement, driving their prioritisation (eg areas requiring major refactoring)
  • working with the business to clarify requirements at the start of projects, suggesting technical solutions involving SaaS and cloud-based platforms
  • working with the InfoSec team to discuss any security issues or concerns and then collaborating on solutions
  • collaborating with the BizOps Support team as an escalation point, mentoring junior team members to automate and streamline end user processes and systems

What we are looking for (required skills and experience):

  • infrastructure BAU and project delivery expertise, ideally based around SaaS and PaaS implementations
  • a good understanding of computer networking and Windows or Mac management
  • knowledge of at least some of the following cloud and SaaS technology stacks: Google Apps, Zoom, JumpCloud, Egnyte or other large-scale SaaS based products
  • basic scripting skills in any language, and a desire to learn more
  • experience with the implementation of systems, processes and automation

Desired skills and experience:

  • Windows or Linux systems administration (including experience with WDS, MDT, WSUS, GPO management, Azure, Server management, patching, imaging, app deployment, IaC)
  • management, deployment and support experience with at least one of the following technologies, ideally two: Windows, OSX, Chromebook
  • experience with PasS, ideally AWS and some of the following: EC2, S3, RDS, Directory Service
  • experience with Azure Intune, Autopilot or Jamf
  • Knowledge of LAN, WAN, and WiFi networking, ideally including experience with some of the following: SDWANs, Velocloud and Meraki or PaaS networking
  • the ability to work with business teams and stakeholders (including managing expectations and being clear about priorities)
  • a natural desire to learn new technologies and skills that will complement the team or existing systems
What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership or gym subsidy, comprehensive private health cover, extra holiday, or a National Trust pass. 

The ‘core’ stuff
Some of these will kick in once you’re confirmed in post, but here’s the summary:
• a salary that reflects your experience, our pay policy and the market we’re in from your first day, generous annual leave
• life assurance (financial cover for your family, should the worst happen)
• a cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• an automatic enrollment pension (employer-matched at 5%) 

The fun stuff
We also have a great deal more to pick and mix from, with things like:
• a full gym membership
• private medical insurance
• extra days annual leave
• shopping vouchers
• dental insurance
• travel insurance

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering.

In practice, these will mean something unique to every  person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

We believe in our people and the positive impact they can have so we enable everyone to stretchthemselves

We celebrate diversity, avoid jargon and genuinely care about helping small businesses thrive

We attempt to simplify complex solutions to save our customerstime andeffort

We’re never done learning about new possibilities and act to explore them

We’re obsessed with finding new ways to create even better  experiences
Apply now

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© Copyright 2020 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.