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Insurer Relationship Manager

London, UKCommercialFull-TimeCommercial

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Technology. Award-winning customer service. Bleeding-edge data ability.

Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people.

We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA.

Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working  life that helps us thrive, not stick. Join us and you’ll be part of our journey  to creating something even better, for our customers and ourselves.

As an Insurer Relationship Manager you will:

  • Lead and/or support Sales, Business Development and Relationship Management activities with defined panel of insurers
  • Build and maintain existing key relationships with small insurer base and build extensive contacts in the insurance market
  • Define and deliver the best commercial terms with insurers for Simply Business
  • Support and advise negotiation of contracts for on-boarding new insurers
  • Support and advise key negotiations with insurers to deliver the best financial results for Simply Business whilst maintaining strong and lasting relationships
  • Deliver team strategy in line with Simply Business core measures
  • Take an active role in the development of our insurer reporting
  • Provide support to the Assistant Insurer Relationship Manager

Responsibilities are:

  • Responsible for delivery of budgets / targets and OKR
  • Responsible for own expenditure within Simply Business core measures
  • Responsible for ensuring delivery of commercial income with defined panel of insurers
  • Liaison, collaboration and co-operation with internal stakeholders to support best outcomes for the business
  • Develop as a subject matter expert on insurers and their products for the business
  • Accountability to deliver the best financial outcomes for the company and, in tandem, to also consider best customer outcomes
  • Responsible for negotiation of commercial terms and contracts with defined panel of insurers
  • Ensure own compliance with all FCA regulations and to maintain awareness of insurers responsibilities to Simply Business
  • Resolution of any day to day issues that need insurer interaction
  • Assist with creating and issuing insurer reporting

We are looking for someone who is/has:

  • Assertive, confident, self assured and calm in pressure situations
  • Experienced in handling commercial negotiations and adept at delivering results.
  • Self reliant and motivated
  • Articulate presentation skills
  • A skilled networker who is experienced in building relationships within the insurance market
  • Able to work in a team environment to drive best outcomes
  • Strong insurance product knowledge
  • Insurance market knowledge
  • Competent in data production
  • Analytical - conversant in insurance metrics and able to recognise insights from SB data for best results
  • Tactical - capable of recognising trends from insurer level activity and using these to inform actions with defined panel of insurers
  • Creative - adept at creating solutions and able to bring new ideas to support negotiations
  • Focused on service - delivers on promises, pushing insurers to meet / exceed deadlines
  • Highly organised and capable of delivering personal goals through periods of uncertainty and pressure 
What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership or gym subsidy, comprehensive private health cover, extra holiday, or a National Trust pass. 

The ‘core’ stuff
Some of these will kick in once you’re confirmed in post, but here’s the summary:
• a salary that reflects your experience, our pay policy and the market we’re in from your first day, generous annual leave
• life assurance (financial cover for your family, should the worst happen)
• a cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• an automatic enrollment pension (employer-matched at 5%) 

The fun stuff
Passed probation? Time to pick and mix from things like:
• a full gym membership
• private medical insurance
• extra days annual leave
• shopping vouchers
• dental insurance
• travel insurance

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering.

In practice, these will mean something unique to every  person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

Empowerment
We believe in our people and the positive impact they can have so we enable everyone to stretchthemselves

Authenticity
We celebrate diversity, avoid jargon and genuinely care about helping small businesses thrive

Simplicity
We attempt to simplify complex solutions to save our customerstime andeffort

Learning
We’re never done learning about new possibilities and act to explore them

Pioneering
We’re obsessed with finding new ways to create even better  experiences
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© Copyright 2019 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.