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Analytics Manager

London, UKCommercial (UK)Permanent (Full-Time)Risk Pricing

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A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual.  Please bear with us, and rest assured that we're happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone.

Technology. Award-winning customer service. Bleeding-edge data ability. Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people. We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA. Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. We're proud of our inclusive and supportive culture, and we're passionate about creating an environment where everyone's cultural backgrounds, skills, and perspectives are valued. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

Brexit Statement:

Following the UK's exit from the European Union, there are changes to Legal Right to Work legislation that applicants from the EU will need to be aware of.

Before 30th June 2021, EU/EEA/Swiss citizens have a legal right to work in the UK and can provide a passport as evidence of this.  No visa will be required.

From 30th June 2021, EU citizens will be required to provide evidence of settled or pre-settled status in the UK as evidence of right to work.  Without this, EU citizens will require a visa to work in the UK.

We need an Analytics Manager to join us in either London or Northampton.

Most insurance businesses have pricing and analytics functions that look into the latest data, utilising
the latest techniques and build fantastic tooling to ensure their understanding of insurance costs are at the forefront of decisions. Some insurance businesses have pricing and analytics functions that calculate frequency and severity of future losses as well as truly understanding customer demand. 
Few organisations can leverage these tools and insight to truly transform customers’ experiences, making our insurance valuable for those buying whilst profitable for both our business and our insurer partners.

As an Analytics Manager you’ll:

  • support the Head of Pricing to define the analytics strategy and roadmap
  • be responsible for delivery of the analytics roadmap
  • manage and develop a team of underwriting analysts, including direct people management
  • own and manage internal and external relationships with key stakeholders, building strong and reliable relationships with key contacts
  • work with the claims team and lead reserving and profit share calculations
  • work with the DNA team and be accountable for ensuring data is accurate, timely and sufficient
  • support our Finance partners with the production of the MGA budget
  • lead on management and improvements
  • play a key role in the MGA team by analysing and managing the underwriting performance of insurance products
  • ensure opportunities are capitalised upon and where we fall behind budget, you’ll recommend corrective action
  • own and be accountable for all analytical processes within the MGA
  • be proactive in ensuring the data, MI and analytical needs of the wider team are met
  • regular market research to understand best practice and development of world-class underwriting and pricing

Responsibilities include:

  • underwriting data management and assisting with drafting MI and analysis to identify and explain account trends
  • preparing reports and analysis for the underwriting and management teams and our capacity providers, delivering clear insight into account structure and performance
  • communicating regularly with the other members of the underwriting team to understand their reporting and analytical requirements
  • regularly liaising with our in-house analysis team to make sure that their work on our core reporting structure supports underwriting data requirements
  • taking responsibility for the accuracy and efficiency of underwriting self service data tools to ensure all team members have the correct data in the format they need
  • management and development of 2 FTE

What we’re looking for:

  • significant experience of data analytics in an insurance environment
  • the ability to work comfortably with large amounts of data and to identify what’s important – and what could be wrong
  • someone who’s highly numerate with strong attention to detail and a keen interest to develop their analytic skills
  • working towards or completed a relevant qualification eg CII, Masters in Statistics or Data Analytics, Actuarial etc
  • advanced Excel, SQL and Tableau skills
  • strong communication skills with the ability to articulate complex messages clearly and confidently
  • a confident person who possesses the intellect, approachability and personality to influence and gain credibility internally and with our insurer partners
  • the ability to drive continuous improvement to ensure that we’re meeting the needs of our customers, Simply Business, and our capacity providers
  • a strong contributor towards a good team becoming a great team, is passionate about what they do and is excited about the way we work
What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership, lifestyle pot, comprehensive private health cover, extra holiday or a National Trust pass. 

The ‘core’ stuff
These are available to all staff from your first day. Here’s the summary:

• a salary that reflects your experience, our pay policy and the market we’re in from your first day
• an automatic enrolment pension (employer-matched at 5%)
• generous holiday entitlement
• life assurance – 4 x your basic salary
• a health cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• unlimited access to 24/7 virtual GP
• bupa nurse healthline
• employee assistance programme (EAP)
• eye care vouchers
• local discounts

The fun stuff
We also have a great deal more to pick and mix from, with things like:

• a full gym membership
• lifestyle pot (a pot of cash to be used against anything you want need: well being, personal development, hobbies or childcare costs)
• private medical insurance
• extra days annual leave (up to 5 days)
• shopping vouchers
• dental insurance
• travel insurance
• merlin pass
• taste card

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering. In practice, these will mean something unique to every  person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

We're trusted to get the right stuff done in the way that suits us best

We respect the uniques skills and perspective that everyone has

If we can make it simpler, we do, and if we can’t then we explain it so everyone can understand

We’re always learning, developing and improving, and helping others do the same

We lead with purpose and make things happen
Apply now

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© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.