• Business insurance

    Business insurance covers

  • Support
  • Claims
  • Manage your policy
Telephone iconCall UsTelephone icon0333 0146 683
Our opening hours
Chevron left icon
Current vacancies

Relationship Manager

Boston, MACommercialPermanent (Full-Time)Commercial

Apply now
Simply Business is more than our name. It's how we approach insurance: Make it clear. Make it simple. Make it affordable. By combining exceptional talent, technology, data, and knowledge, Simply Business is the go-to online insurance brokerage that protects small businesses and the entrepreneurs who work hard to build them. 

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

We are looking for a Relationship Manager to join our Commercial team. This role will be a key to Simply Business’ success by building effective relationships with our insurance carrier partners and internal Insurance Product teams to optimize our product offering, carrier appetite and relationship to mutually benefit Simply Business and our carrier partners. 

This role will report to our Vice President of Insurance Panel and work closely with our Commercial Business Development team to influence our carrier strategy in new and ongoing insurer relationships. 

As a Relationship Manager you will:

  • Work closely with the VP of Insurance Panel to manage relationships with assigned insurance carriers on our panel
  • Facilitate open and transparent dialogue between SB and carriers, setting clear expectations internally and externally
  • Become an extension of the carrier’s team, knowing their pain points and growth aspirations
  • Collaborate with our Insurance Product team, who set the broad strategy (lines of business, states, industries, etc.), in order to negotiate expanded appetite with insurance carriers on our panel
  • Track and report out results and optimization efforts with each carrier with support from our data and analytics team
  • Report status updates of each carrier to SB management team
  • Facilitate and oversee all carrier compliance audits
  • Attend all assigned carrier meetings, documenting meeting outcomes and following through on delivery of action items
  • Manage carrier portal access requirements for our team of licensed producers
  • Where applicable, oversee assigned carrier new product development efforts on our platform
  • Negotiate insurance carrier compensation plans aligned with SB revenue targets

What we are looking for:

  • 3+ years of experience within commercial insurance
  • A highly confident relationship builder with the natural ability to engage, build relationships, and understand the needs of our carrier partners balance against those of SB
  • Excellent communication skills and experience delivering compelling pitches, presentations, and proposals based on business and potential partners needs 
  • A self-starter with the ability to manage and prioritize your own workload and pipeline to the needs of the business, with effective communication skills
  • The ability to challenge us! We want people who can come in and shape the future of this business and not be afraid to raise questions and help us improve
What are the benefits?

Here are some of the great benefits and perks that come from being a Simply Business employee:
• A salary that reflects your experience, our pay policy, and the market we’re in from your first day
• Group plan for medical, dental, and prescription drug coverage
• Short term disability, long term disability, and life insurance coverage
• Participation in the Company’s bonus program
• Participation in 401(k) plan with a 3% employer match
• Commuter benefits to help cut down on commuting costs
• 25 days of vacation time plus 10 company holidays
• Flexible working hours and working from home
• Annual company trip, regular outings, and volunteer opportunities 
• An awesome WeWork office with cold brew coffee and other beverages on tap, local pop-up events, and more 

Simply Business is an equal opportunity employer. We're committed to welcoming and helping to grow employees within an inclusive & diverse culture. And that commitment starts with our interview process. 

Once you apply, your info will be reviewed in a committee with employees from different levels, teams, and experiences. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at SB, so you'll have the opportunity to meet a variety of people throughout the process. Get excited!

Want more info on working at Simply Business? Check out our careers page: https://www.simplybusiness.com/careers/ 

A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual.  Please bear with us, and rest assured that we're happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone. If you don’t have access to either of these, or you need support with your application, get in touch with us at [email protected] Similarly, please email us if you’re not well, you’re self-isolating, or if you want to pause your application for a bit – we’ll be happy to keep you updated on future opportunities like the one below.
Apply now

Keep up to date with Simply Business. Subscribe to our monthly newsletter and follow us on social media.

Subscribe to our newsletter


Public liability insuranceBusiness insuranceLandlord insuranceTradesman insuranceProfessionals' insuranceNot for profit insuranceRestaurant insuranceCommercial van insuranceInsurers


6th Floor99 Gresham StreetLondonEC2V 7NG

Sol House29 St Katherine's StreetNorthamptonNN1 2QZ

© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.