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Senior Insurer Relationship Manager

London, UKCommercial (UK)Permanent (Full-Time)Commercial

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A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual.  Please bear with us, and rest assured that we're happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone.

Technology. Award-winning customer service. Bleeding-edge data ability. Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people. We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA. Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. We're proud of our inclusive and supportive culture, and we're passionate about creating an environment where everyone's cultural backgrounds, skills, and perspectives are valued. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

Brexit Statement:

Following the UK's exit from the European Union, there are changes to Legal Right to Work legislation that applicants from the EU will need to be aware of.

Before 30th June 2021, EU/EEA/Swiss citizens have a legal right to work in the UK and can provide a passport as evidence of this.  No visa will be required.

From 30th June 2021, EU citizens will be required to provide evidence of settled or pre-settled status in the UK as evidence of right to work.  Without this, EU citizens will require a visa to work in the UK.

We need a Senior Insurer Relationship Manager to join us in London.

As a Senior Insurer Relationship Manager you'll:

  • lead sales, business development and relationship management activities with a defined panel of insurers
  • maintain existing – and develop new – key relationships with our insurer base and maintain extensive contacts in the insurance market
  • define and deliver the best commercial terms with insurers 
  • undertake negotiation of contracts for onboarding new insurers
  • undertake key negotiations with insurers to deliver the best financial results while  maintaining strong and lasting relationships
  • deliver a placement strategy for all business lines to ensure the best arrangement for customer, insurer and Simply Business
  • maintain and develop relationships within the insurance market, considering the implications for Simply Business, and contributing to strategies to mitigate or take advantage 
  • contribute to the development and implementation of alternative income streams 
  • deliver the team strategy in line with the business's core measures

Responsibilities include:

  • delivery of budgets/targets and OKRs
  • responsibility for expenditure within Simply Business core measures
  • delivery of commercial income with defined panel of insurers 
  • lead and engage the development of commercial products and strategy to get the best value for the insurer panel and Simply Business
  • liaise, collaborate, and cooperate with internal stakeholders to support the best outcomes 
  • for the business 
  • be a subject matter expert on insurers and their products for the business 
  • deliver the best financial outcomes for the company, together with the best customer outcomes
  • negotiation of commercial terms and contracts with a defined panel of insurers
  • compliance with all FCA regulations and to maintain awareness of insurers responsibilities to Simply Business
  • resolution of any day to day issues that need insurer interaction

What we're looking for:

  • assertiveness – you should be confident, self-assured and calm under pressure 
  • negotiation – highly skilled, adept at achieving results in ambiguous circumstances
  • self-reliant and motivated
  • capable of interacting with all levels of contacts in the insurance market
  • persuasive presentation skills 
  • a wide network of contacts within the UK insurance industry
  • the ability to build strong relationships – both internal and external 
  • the ability to work in a team environment to drive best outcomes
  • strong insurance product and market knowledge
  • analytical – familiar with insurance metrics and able to drive insights from SB data for best results
  • uses good judgment, and able to make strong recommendations and decisions
  • expresses critical thinking and uses problem solving techniques to establish the root cause of any issues
  • strategic – capable of drawing out trends from insurer level activity and using these to inform actions with the defined panel of insurers 
  • able to deploy plans in service of the wider SB strategy with insurers
  • creative – adept at creating solutions, and able to bring new ideas to support negotiations
  • regularly demonstrates the use of your own initiative 
  • passionate in advancing the cause of insurer relations and of the business
  • highly focused on service – delivers on promises, pushing insurers to meet and exceed deadlines  
  • highly organised and capable of delivering personal goals through periods of uncertainty and pressure
  • skilled in networking with both existing insurers and building pipeline of potential new insurers
  • able to use own energy to motivate others – inside and outside of Simply Business
What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership, lifestyle pot, comprehensive private health cover, extra holiday or a National Trust pass. 

The ‘core’ stuff
These are available to all staff from your first day. Here’s the summary:

• a salary that reflects your experience, our pay policy and the market we’re in from your first day
• an automatic enrolment pension (employer-matched at 5%)
• generous holiday entitlement
• life assurance – 4 x your basic salary
• a health cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• unlimited access to 24/7 virtual GP
• bupa nurse healthline
• employee assistance programme (EAP)
• eye care vouchers
• local discounts

The fun stuff
We also have a great deal more to pick and mix from, with things like:

• a full gym membership
• lifestyle pot (a pot of cash to be used against anything you want need: well being, personal development, hobbies or childcare costs)
• private medical insurance
• extra days annual leave (up to 5 days)
• shopping vouchers
• dental insurance
• travel insurance
• merlin pass
• taste card

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering. In practice, these will mean something unique to every  person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

We're trusted to get the right stuff done in the way that suits us best

We respect the uniques skills and perspective that everyone has

If we can make it simpler, we do, and if we can’t then we explain it so everyone can understand

We’re always learning, developing and improving, and helping others do the same

We lead with purpose and make things happen
Apply now

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© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.