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Infrastructure Engineer

London, UKTechnologyPermanent (Full-Time)Systems

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A brief update on Covid-19 (coronavirus)

Simply Business is well prepared to deal with unprecedented events. We’re an agile business by nature – and our hiring and interview process is no exception. Due to the Covid-19 pandemic, some parts of our hiring process may take a little longer than usual.  Please bear with us, and rest assured that we're happy to hear from you and receive your application.

If it looks like you could be a good fit for the role, we’ll ask you to interview on Zoom – you’ll need WiFi and a laptop, or a 4G-enabled smartphone.

Technology. Award-winning customer service. Bleeding-edge data ability. Simply Business is a new type of insurance company, using all of the above to create the best possible insurance experience for small businesses and self-employed people. We love working here, and have even taken the number one spot in the Sunday Times Best Company To Work For 2015 and 16 lists; we’ve stopped entering now to focus on a few bigger projects, but you get the idea.

It’s a great place to work.

There are currently over 500,000 active Simply Business insurance policies in the UK alone. And we have offices in London, Northampton and Boston, USA. Talking of offices, ours are bright, airy and geared up for really smart working. We’re flexible, with plenty of remote workers coming in and out, and we believe work and life should be hand in hand, rather than a juggling act. So no need to worry about school pick-ups, or a horrible commute.

Our people are our most important asset, so we focus on building a working life that helps us thrive, not stick. We're proud of our inclusive and supportive culture, and we're passionate about creating an environment where everyone's cultural backgrounds, skills, and perspectives are valued. Join us and you’ll be part of our journey to creating something even better, for our customers and ourselves.

Brexit Statement:

UK-based EU citizens that wish to retain the right to work in the UK without a visa must apply for settled or pre-settled status by 31 December 2020.
 
Therefore, from 1 January 2021, any EU citizens applying for UK-based Simply Business roles must evidence that they’ve applied for settled or pre-settled status under the UK government’s settlement scheme. 
Simply Business will no longer accept an EEA or Swiss passport alone as evidence of a permanent right to work in the UK for new employees from this date.
 
Any EU citizens that are unable to evidence their settlement application will need to prove their immigration status and permanent right to work under the new immigration system before an offer of employment is made.

Infrastructure Engineer to join us in London

The BizOps team is responsible for:
- managing and maintaining an international multi-site IT infrastructure, which is predominantly based around AWS Cloud and SaaS technologies
- managing projects and deploying new processes, services, and technologies to support and improve the business
- using BML and Agile working to enhance and automate new and existing platforms across the business as it scales
- managing the deployment of our macOS, Windows and Chrome fleet of end-user devices

As an Infrastructure Engineer you'll:

  • enjoy getting hands-on with challenging and dynamic projects like migrating networks and SaaS systems or building cloud infrastructure that's usable and scalable
  • thrive on working in a team, being a real team player and supporting the infrastructure team as well as the support and service teams
  • be self organized with the ability to work autonomously, and the ability to prioritize your workload and push back at busy times
  • want to do things right to ensure "it just works", with meticulous attention to detail and the ability to test things properly
  • create useful and intuitive solutions that drive self-service, in a collaborative way (some might call you pioneering)
  • have basic scripting skills, or a strong desire to learn to scripting to drive process automation, IaC implementation and security
  • love to learn new things. You’ll always be looking to improve your abilities though self-teaching, collaboration and taking on new challenges

Responsibilities include:

  • maintaining and supporting the core network, cloud and SaaS infrastructure and the BizOps infrastructure team
  • creating business justification documents for projects which show metrics or measures that can be improved upon
  • delivering small to medium projects, while sticking to reasonable timelines
  • highlighting areas for automation and continuous improvement and pushing their prioritisation (eg areas requiring major refactoring)
  • recommending technical solutions involving modern SaaS and cloud-based platforms that aim to simplify processes and administration
  • working closely with the InfoSec team for security and data protection, and the DevOps team for IaC and automation
  • collaborating with the BizOps Support team as an escalation point for tickets, and mentoring junior team members to help with growth

What we’re looking for:

  • IT Infrastructure administration and project delivery expertise, ideally based around SaaS and PaS
  • a solid understanding of computer networking and Windows or Mac management
  • knowledge of at least some of these cloud and SaaS technology stacks: Google Apps, Zoom, JumpCloud, AWS, Intune, Egnyte, Automox or other large-scale SaaS based products
  • some basic scripting skills in any language, and a desire develop in this area
  • experience rolling out complex changes to end users or experience with the implementation of new systems, processes or automation
What are the benefits?

There’s all the serious (but important) stuff we call ‘core benefits’. On top of that, you can pick and choose from the more exciting options we offer – whether it’s a full gym membership, lifestyle pot, comprehensive private health cover, extra holiday or a National Trust pass. 

The ‘core’ stuff
These are available to all staff from your first day. Here’s the summary:

• a salary that reflects your experience, our pay policy and the market we’re in from your first day
• an automatic enrolment pension (employer-matched at 5%)
• generous holiday entitlement
• life assurance – 4 x your basic salary
• a health cash plan to reimburse your everyday medical expenses
• an extra day off if you get married or move house
• unlimited access to 24/7 virtual GP
• bupa nurse healthline
• employee assistance programme (EAP)
• eye care vouchers
• local discounts

The fun stuff
We also have a great deal more to pick and mix from, with things like:

• a full gym membership
• lifestyle pot (a pot of cash to be used against anything you want need: well being, personal development, hobbies or childcare costs)
• private medical insurance
• extra days annual leave (up to 5 days)
• shopping vouchers
• dental insurance
• travel insurance
• merlin pass
• taste card

But there’s so much more to Simply Business than insurance and memberships. We also commit to flexible working options, smart working (our offices are kitted out for you to work when and how you choose), cycle to work, eye test vouchers, and season ticket loan schemes, and we have a handy online form to put in any training or conference requests.

Best of all, though, are the groups, clubs, and adventures that come with the Simply Business territory. Forget a simple Give As You Earn scheme (although we’ve got that too) – we trek the Sahara for charity, take you on weekends away, throw epic summer parties, and meet up for book groups, public speaking coaching, yoga, manicures, beer brewing, and lots, lots more.

Our values

Everything we do comes down to these five values – empowerment, authenticity, simplicity, learning and pioneering. In practice, these will mean something unique to every  person at Simply Business, but if you’re considering working here, give them some thought. They’re at the heart of our story.

Empowerment
We're trusted to get the right stuff done in the way that suits us best

Authenticity
We respect the uniques skills and perspective that everyone has

Simplicity
If we can make it simpler, we do, and if we can’t then we explain it so everyone can understand

Learning
We’re always learning, developing and improving, and helping others do the same

Pioneering
We lead with purpose and make things happen
Apply now

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6th Floor99 Gresham StreetLondonEC2V 7NG

Sol House29 St Katherine's StreetNorthamptonNN1 2QZ

© Copyright 2021 Simply Business. All Rights Reserved. Simply Business is a trading name of Xbridge Limited which is authorised and regulated by the Financial Conduct Authority (Financial Services Registration No: 313348). Xbridge Limited (No: 3967717) has its registered office at 6th Floor, 99 Gresham Street, London, EC2V 7NG.