Managing your business
Browse our resource of articles and information about running a business. You'll find information on everything from human resources, to office management in a range of articles, guides and tutorials.
Management articles
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Five ways to grow your business
by Josh Hall
As the UK begins to emerge from recession, many small business owners are looking for opportunities to expand. The business landscape has changed, and many firms now find themselves in a strong position.
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7 tips for keeping customer loyalty
by Josh Hall
Customer loyalty is one of the most important assets any business can hope to have. Repeat custom is by far the most profitable kind; conversions from existing customers require a much lower marketing spend than those from new clients. As a result, you should work as hard as possible to keep hold of your customers far beyond their first sale.
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6 key skills to master when starting a business
by Josh Hall
As a business owner you will require a range of skills. Frequently, start-ups are founded with a very small number of employees, if any, which means you will most likely be doing the bulk of work yourself. This is a significant responsibility, and one for which you will need to be well equipped.
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How to deal with cross-cultural business etiquette
by Sneha Khilay
The world really has become smaller; people travel extensively to what were once unbelievable or glamorous places. Early baby boomers, now retired, routinely go on cruises to Polynesian islands or jet off to South America to ascend Machu Picchu...and the same is now true for business travelers.
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This week
Five ways to grow your business
by Josh Hall
As the UK begins to emerge from recession, many small business owners are looking for opportunities to expand. The business landscape has changed, and many firms now find themselves in a strong position.
Latest news
- Harsh treatment for business rate appeals
- Gender barrier affecting fewer entrepreneurs
- Business managers 'unconcerned by health and safety'
- National insurance increases meet resistance
- Wage spend 'will increase this year'
- Office staff 'loathe to give up paper' - at cost to businesses
- 'Fit notes' to provide big business savings
- Publicans to be hit with duty increase
- Crunch day for estate agents as major report published
- HMRC clarifies new online filing rules
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