by Josh Hall | 24 Sep 2010
Businesses and individuals increasingly exist online. People live in the digital realm, and many interact with organisations exclusively through the internet.
by Jasper Martens | 21 Sep 2010
Everybody talks about aiming as high as possible in the search engine rankings for their products. But as a small business owner it sometimes impossible to achieve this ranking. New research suggests that a number 1 position does attract a significant proportion of traffic. How can you achieve that number 1 position as a small business owner?
by Josh Hall | 21 Sep 2010
Google Instant has significant potential implications for all those businesses that rely on their website. But those ringing the death knell of SEO are jumping the gun.
by Josh Hall | 15 Sep 2010
Foursquare is rapidly becoming one of the most talked-about tools on the web. The service, which many are referring to as the heir to Twitter, encourages people to seek out new establishments nearby, and talk about places they love.
by Josh Hall | 13 Sep 2010
An increasing number of businesses and freelancers rely on email marketing to generate leads. But how do you make sure that your email gets read?
by Jasper Martens | 09 Sep 2010
Did you know that every year businesses lose thousands of pounds through absenteeism? This can be resolved, or at least made better, simply through the inclusion of plants in an office. Here, Colleen Smith of eFIG (the European Federation of Interior Landscape Groups) explains:
by Josh Hall | 08 Sep 2010
Landlords have a range of risks to deal with – and some are more common than others.
by Josh Hall | 07 Sep 2010
Effective customer care is at the heart of every successful business. Your customers are the fuel that keeps your business running, and it is vital that they are kept happy.
But, with so many differing approaches to customer care, it can be difficult to develop a strategy. We spoke to some of the UK’s most exciting new entrepreneurs on the Business Matters LinkedIn group and on our Simply Business LinkedIn group to find out how they provide great customer care.
by Josh Hall | 02 Sep 2010
Social media has changed the marketing landscape almost beyond recognition. Businesses of every size can now connect with their customers, competitors and peers in a way that was unimaginable just a couple of years ago.
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