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Top tips for increasing footfall
by Josh Hall | 18 Aug 2010
Increasing footfall is a key part of any retail business’s expansion plan. Growth in footfall is vital if you are to achieve your long-term goals, and maximise your profits.
The importance of customer care
by Jason Stockwood | 17 Aug 2010
In this second podcast, Jason Stockwood talkes about the importance of good customer care. Listen to the podcast or read the podcast on this page.
10 tips to boost your online authority
by Josh Hall | 17 Aug 2010
Online authority is something that thousands strive for, but relatively few achieve. Becoming a ‘thought leader’ in your field can transform your business – but it is an elusive goal that relies on hard work and dedication.
Landlords and tenants - who is responsible for upkeep?
by Josh Hall | 16 Aug 2010
Property maintenance is a perennial sticking point for both landlords and tenants. Disagreement over the upkeep of a property is amongst the most common causes of conflict in a tenancy.
'Guessing doesn't help' - an interview with Jacqui Taylor
by Josh Hall | 13 Aug 2010
'Data visualisation' and 'cloud computing' might sound like impenetrable buzz phrases - but these techniques and technologies actually have important applications for small business owners.
7 tips for improving your business's credit profile
by Josh Hall | 11 Aug 2010
The establishment of a new ‘taskforce’ charged with improving the availability of credit for SMEs was welcome news this week.
Internships and the law - what you need to know
by Josh Hall | 11 Aug 2010
Internships are in the news again. A recent report has suggested that thousands of employers are breaking the law by hiring unpaid interns and treating them as employees.
Tenancy deposits - solving disputes
by Josh Hall | 10 Aug 2010
Disputes over deposits are a landlord’s nightmare. It is common for tenants to feel that they are being ripped off when a landlord retains part of a deposit, and these arguments can often escalate.
6 tips for great customer care
by Josh Hall | 30 Jul 2010
Customer care should be a top priority for any business. Your customers are at the heart of your firm, and their needs constantly should be at the forefront of your mind.
Employer Reference Numbers – vital information for business owners
by Josh Hall | 28 Jul 2010
Employers registered with HM Revenue and Customs will receive a range of details and reference numbers. Many of these can be confusing, and some get lost. But the employer reference number (ERN), also known as an employer PAYE reference, is a vital piece of information that you must hold onto.
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