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Customer care tips from leading UK business entrepreneurs
by Josh Hall | 07 Sep 2010
Effective customer care is at the heart of every successful business. Your customers are the fuel that keeps your business running, and it is vital that they are kept happy.
But, with so many differing approaches to customer care, it can be difficult to develop a strategy. We spoke to some of the UK’s most exciting new entrepreneurs on the Business Matters LinkedIn group and on our Simply Business LinkedIn group to find out how they provide great customer care.
Measuring social media marketing success
by Josh Hall | 02 Sep 2010
Social media has changed the marketing landscape almost beyond recognition. Businesses of every size can now connect with their customers, competitors and peers in a way that was unimaginable just a couple of years ago.
Simple ways to prepare for the VAT increase
by Josh Hall | 01 Sep 2010
The impending VAT increase was one of the most controversial elements of the coalition government’s first Budget announcement.
Part timers need to have insurance too
by James Gilmour | 31 Aug 2010
Business owners are familiar with the fact they have to take out business insurance for their business. However, there is another requirement by law for a company with any employees, even if in this case they are part-time employees: Employers’ Liability Insurance.
by Josh Hall | 27 Aug 2010
In this podcast, Josh Hall talkes about 'Choosing a Legal Structure’. Listen to the podcast or read the podcast on this page.
Tax deadlines for your business - Self Assessment, Corporation Tax, VAT, PAYE, NICs
by Josh Hall | 26 Aug 2010
As a business owner you need to meet a range of important tax deadlines throughout the year. We have compiled a list of some of the most important, to help make sure you meet fulfil your obligations.
Preparing your rental property for wet weather
by Josh Hall | 25 Aug 2010
In typical British style, the Met Office this week issued severe wet weather warnings for parts of the UK. That’s right, in August.
Finding the finance you need to run your business
by Josh Hall | 20 Aug 2010
The range of finance options on offer can be dizzying and confusing. So, in this episode, we will be looking at the different forms of funding available to business owners.
Recommended resources for landlords
by Josh Hall | 20 Aug 2010
Landlords can often struggle to get the information they need. So, in addition to our own landlord articles, we have compiled a list of useful online resources.
Top tips for increasing footfall
by Josh Hall | 18 Aug 2010
Increasing footfall is a key part of any retail business’s expansion plan. Growth in footfall is vital if you are to achieve your long-term goals, and maximise your profits.
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