by Diane Gates, CustomerSure | 07 Nov 2011
The importance of customer service is becoming ever more important for small businesses. Put simply happy customers stay longer, spend more and tell more people – benefits most of us can’t afford to miss out on.
by Geoff Kenyon | 07 Nov 2011
Truly transformative ideas are beautiful. Suddenly there's something new in the world. There's a new way of making, doing, saying or selling something. All it takes now is to bring it to market and the rest will be business history.
by Josh Hall | 07 Nov 2011
Christmas is hugely important for retailers – and this year it will represent a make or break period for many.
by Josh Hall | 28 Oct 2011
Social media is a dangerous thing. While it can present small businesses with vast marketing opportunities, it can also make life very difficult for firms that don’t take it seriously.
by Josh Hall | 20 Oct 2011
In this episode of our marketing podcast, we give you an introduction to social media marketing.
by Josh Hall | 19 Oct 2011
The government introduced a raft of regulation changes this month – including an increase in the National Minimum Wage.
19 Oct 2011
Small businesses across the country have been subject to a new wave of action from the taxman. Protect your business with legal expenses insurance.
by Jen Smith | 14 Oct 2011
Working from home is often a great solution for employees who are looking for a more flexible style of working. However, employers need to ensure the home workers are properly managed and protected to avoid any employment law issues for their businesses.
There are three particular areas to consider from a legal perspective:
Follow us online
receive daily updates, business news and useful articles. Just pick your favorite social media channel.