It is time for change in the insurance industry?
Simply Business, the UK’s favourite small business insurance broker, is pleased today to launch its Manifesto – a blueprint for change in an industry that needs shaking up.
The document and accompanying microsite set out Simply Business’s vision for the future of the insurance industry, which our CEO Jason Stockwood believes is in need of some “creative disruption”. We want to abandon the industry’s old boys’ networks, and instead work to build services and solutions that place the UK’s SMEs at their heart.
Jason said: “True to our challenger ethos, we have listened again to what businesses want and are continuing to make changes to how insurance is delivered.
“From what our customers told us, only one in ten of you have ever received clear and concise information when speaking directly to insurers and three quarters have found written insurance documents hard to understand. When asked to sum up the industry, British consumers told us they find it ‘outdated, exclusive and confusing’. We weren’t surprised but wanted to make sure those experiences don’t apply to Simply Business.
“In response, today marks the launch of our Manifesto for Change. Crowd-sourced from businesses and customers, this Manifesto represents a long period of listening and the first step in another period of learning. We’ve formed a series of dedicated changes and commitments; we promise to keep what we do Simple, Honest, Human and to continue Listening.”
We also want to make life easier for all SMEs, whether or not they are insured with us. To that end, we want to start a public conversation about the future of the insurance industry. What works, and what needs changing? Let us know using the hashtag #simplyvoice.