Cold weather alert: protect your property

With the cold spell forcasted for the next few days, please make sure your property is properly protected.

Avoid Frost damage

Frost damage is excluded on most insurance policies. The reasoning for this is frost damage is viewed as a maintenance issue. A building should not get into such a condition that water can seep into the pipes or brickwork and cause frost damage during the winter months. If this is the case a regular maintenance programme should be implemented during the dry months to prevent this from happening.

Take simple steps to reduce the risk of flooding including:

  • Ensure all pipes are adequately insulated.
  • Check overflow pipes are correctly connected and not blocked.
  • Leave the heating on a low setting or on a timer to make sure that the heating comes on regularly.
  • Make sure you know where the water shut-off valve (stopcock) is located and that you know how to operate it in the event of an emergency.
Read our tips in the knowledge centre

If you do have to make a claim

Simply Business allows you to make a claim online. Visit our claims page for more information and the contact details of our claims team.