"The claims service I've had has been brilliant! Read full letterI had a claim which was dealt with really well and I was as happy as Larry!" Hide full letter

"The claims service was top notch - not complicated, Read full letterclear precise pricing and the claim was dealt with quickly and simply, like it should be." Hide full letter

"I had a prompt response to the claim I made and was very happy with the service provided. Read full letterI have already recommended you to five friends." Hide full letter

"I had to urgently add professional indemnity to my existing policy at very short notice. Very lucky for me that Katie answered my call. I was initially impressed by her product knowledge and patience when explaining the finer details. But I am really impressed by her dedication to customer satisfaction. Read full letterMy policy had a number of business types and cover needed confirmation. Katie went the extra mile in my view and contacted the underwriter in person; she explained my situation and obtained a very satisfactory solution. …..and yes, Katie kept her promise and replied with confirmation very quickly. I would really like one of her Managers to read this and pass on my gratitude. Well done Katie, your rare qualities deserve recognition." Hide full letter

“Many thanks for your excellent help and assistance in arriving at a decision regarding house insurance for my daughter. It is not very often that someone takes the time and trouble to clearly explain the options when buying on the phone. You did this exceptionally well. My biggest problem was why was similar cover so differently priced. Read full letterFinsbury was about half some of the other quotes so my confidence in such a low price was rather challenged. You worked very well to assure me that it was as good as the rest. After all, I did go on a comparison website.” Hide full letter

“I just wanted to pass on my thanks to Daniel - for his really pleasant and professional manner in his dealing with us. Read full letterIn this climate we all have to work harder to retain as well as grow the business - Daniels whole approach is to be commended.” Hide full letter

“Shortly after getting an online quote, I received a call from the Simply Business team to help me tailor my insurance to my specific needs and advise me on what cover to go for. I was given a new quote, which I was very happy with and went for right away. Simply Business then sent me a £75 Google Adwords voucher, which has helped to gain me new work & increased traffic to my website. Read full letterThanks for making business insurance so easy, pleasant and valuable!” Hide full letter

“I wanted to write to let you know of the fantastic service I received today from your employee Jane Walding. Jane is by far the best person I have EVER dealt with when purchasing insurance (and over the years I have dealt with many, many insurance purchases!). Read full letterJane was extremely knowledgeable, giving me clear & fully detailed answers to all my questions (as a first time business insurance purchaser, I had quite a few!) and was also very friendly and clearly willing to take the time needed to make sure I understood the policy prior to purchasing. What a contrast to some of the other insurance people I have encountered!” Hide full letter

“Further to my phone call I would like it acknowledged that because of Carissas help and advice I took your policies. There were cheaper alternatives but I was not entirely happy that I was getting what I needed. It is the first time I have taken Landlords insurance and Carissa was able to talk me through it every step of the way. She explained the details in an easy way and advised me of things about this type of policy that I did not know and would not have thought to ask. Read full letterIt is solely because of Carissa that my business came your way. She is a credit to your company and a great asset to you in my view.” Hide full letter

“Although I have already thanked you on the phone I would to officially thank you and your associates for an insurance policy that I can afford. As you found out I am a bit of a worrier, which is why I wanted to be sure I had given you all the details of my work. I am grateful for your patience. Read full letterMay I just say how easy it was to deal with and talk to you about my strange circumstances, work that is. I would imagine it's not everyday you come across and 'owlcaholic' - that's is my other joke. Particularly these days it is very important in my work that I cut costs as much as possible. 'Owl Wise' does not make a profit, in fact all the money raised by it goes back into the breeding and release of rare owls, and the work I do with injured and lost owls. Owl Wise hopefully helps to educate children as well as adults in what is needed to conserve these amazing creatures. Hide full letter

I just wanted to let you know that your service is great. I've just renewed my landlords insurance in less than 10 minutes after your timely reminder, getting 6 comparable quotes and assessing them easily. Read full letterI didn't have to put in any new data, just confirm last years, and it was totally painless. As someone who hates admin it's a breath of fresh air. Many thanks! Hide full letter