We're the Sunday Times #1 best company to work for!
Sunday Times #1 best company

User researcher

Thanks for your interest, but unfortunately this role is no longer available. For open positions, check out our jobs board. For more on what it’s like to work at Simply Business, pay a visit to our careers hub.

Join the UK’s largest and fastest growing online insurance broker. A company who have become one of the most influential providers of insurance products to the commercial SME and start-up market in recent years.

A challenge to the industry norm, in our head office in central London you will find a casual dress code, flexible working hours, and an open-plan office where our CEO works right beside everyone else. You will also find cross-departmental teams working on exciting projects, releasing new products quickly to change the traditional insurance market.

Join a double Best Companies to Work For winner

Working here is great, but don’t just take our word for it. Our unique and enjoyable culture has seen us named #1 in the Sunday Times 100 Best Companies to Work For - two years in succession!

The role

This new role is an exciting opportunity for the right person to influence the customer journey and feature design with user insight. You will work on projects working with marketers, product managers, designers and developers. You’ll be given direction and guidance, whilst independently managing your work within projects. Research may span the entire product development cycle, from ideation to release. Expect to be in high demand and be able to manage a busy schedule!

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Salary / Package

Salary is reflective of experience. As standard benefits, we offer life assurance, childcare vouchers, a cycle to work scheme and a season ticket loan. With our flexible benefits scheme, you can also mix and match the following:

  • Private healthcare
  • Dental insurance
  • Pension scheme
  • Extra annual leave
  • Gym membership


Depending on your preference - this role can be based in either our Moorgate, London office or our Northampton town centre office (with occasional travel to the other office)

How to Apply

If you are interested in working for us, then please email your application to careers@simplybusiness.co.uk, quoting the specific job role in the subject line.

Note for recruitment agencies We have an internal team in place for our recruitment needs, so we tend not to use recruitment agencies. If we do not have signed terms of agreement with your company, then we advise against you sending us any speculative candidate profiles. They will not be subject to any terms and conditions, regardless of whether we progress with the candidate.